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“Couldnt ask for better”

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Executive on Fenton
Ranked #43 of 92 Hotels in Rotorua
Certificate of Excellence
newzealand
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Couldnt ask for better”
Reviewed January 8, 2013

Had a wonderful stay here with my family in the newyear for 2 nights. Room was emaculate especially to previous accomodation we had been staying in and paying more for there was a queen bed in one room and 2 single beds in other room for our kids. Spa bath was Great and kitchen had all we needed. The beds were comfy with extra bedding if we needed it
Our full cooked breakfasts were exceptional couldnt fault them at all
Room was serviced after first night, walked into beds made with fresh towels,dishes done and bins cleared.
The manager was lovely and very helpful. we thoroughly enjoyed our stay here and would recommend to anyone. Great value for money and we are already planning our next trip back.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
2 Thank lovelife15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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199 reviews from our community

Traveler rating
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    4
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Auckland Region, New Zealand
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 7, 2013

We have stayed at this hotel before, and had thought it was the best place we'd ever stayed at! So booked a return visit a couple of years later.
Sadly, what was previously a benchmark in our minds for other hotels had turned in to one of the worst places we've ever stayed at, almost as bad as deBrett's in Taupo!
The bed was very old, sagging, and uncomfortable, and was in the lounge with more beds in the bedroom. The carpet had numerous large stains everywhere. The bathroom had mould growing on the walls and around the toilet base, and tap. The spa pool was in pretty bad repair, and very dirty. There was hair everywhere, in the bathroom, lounge, and spa pool.
The room was serviced, but the bed was not made, the rubbish not taken away, wet towels taken away but not replaced with any fresh ones, and the bathroom not cleaned. Not sure what was actually done as part of the room service.
Pretty sad that it's gone downhill so much.
The only positive was that the manager was nice, and gave us a discount since we only used the bed in the lounge and not the single beds in the bedroom.

  • Stayed October 2012, traveled as a couple
    • Value
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Helpful?
1 Thank K112345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
9 reviews
7 hotel reviews
Reviewed November 15, 2012

We thoroughly enjoyed our stay at the Executive on Fenton. We stayed in a studio spa bath suite and received a complimentary cooked breakfast. The room was tastefully decorated with a large bed and leather arm chairs. Although the room and breakfast were not spectacular, I feel we received great value for money. I would recommend this place to anyone who is travelling on a budget and wants a quality place to stay. I would definitely stay here again.

Room Tip: The spa bath suites are great value for money and tastefully decorated.
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  • Stayed March 2012, traveled as a couple
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Helpful?
Thank Kate S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, New Zealand
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 13, 2012

Spacious room, comfy bed, good location and excellent cooked breakfast but there are better places to stay in Rotorua for the price. Our 'kitchenette' comprised of a microwave and one dish to cook in. Our room was very dark as it was directly behind the stairs - no sun except in the bathroom - what good is that? There were no outdoor chairs or anywhere to sit outside to get the sun. Room maintenance is poor - our room had one light not working, the kitchen sink tap was loose and we could only get hot water out of it. There was no remote for the DVD. Room servicing was very slapdash to say the least, but the toiletries were nice though.

Room Tip: Try for a room that's not under the stairs.
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
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Helpful?
Thank ALF069
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 22, 2012

3rd time here and always great, outdoor spa and private room was very good, we had complimentry breakfast with our booking, only stayed one night but wish we had another. Kids enjoyed spa and dvd player in main room with 2 single beds, close to shops, approx 700mtres to centre of city. Great location

  • Stayed October 2012
    • Value
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Helpful?
Thank kojak2406
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Te Aroha, New Zealand
1 review
Reviewed October 13, 2012

The rooms are lovely, spacious and clean. But as for the servicing of the room??? We were a family of '4' staying at beginning of holidays for 2 nights. Servicing was bed making, general cleaning, replacing towels and shower mat NO replacing of hand towels, face cloths, soap (which we only had '1' small cake of soap for the whole weekend!), shampoo etc (which was absolutely lovely by the way!), toilet paper or tea, coffee etc!! For the price you pay these days you expect to have 'everything' replaced!! On arriving the customer service was good, but leaving - basically got a 'thanks' when i handed the key over and that was it. No how was your weekend or stay - nothing!!

  • Stayed September 2012, traveled with family
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Helpful?
Thank Deb2569
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Zealand, Bay of Plenty
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed August 20, 2012

It was great just for the one night, clean and comfortable. We loved the two person spa bath was great to soak our tired bodies after the Tough Guy & Girl Challenge. The nights accommodation included a cooked breakfast. But we wouldn't rate the breakfast it was luke warm by the time it reached our room and not that nice. In saying that there is heaps of great place to have breakfast in Rotorua like the 'Fat Dog' which is a favourite of ours, great food and great coffee.

Room Tip: Ask to have a room back from the road, as there is a lot of traffic going up and down Fenton street...
See more room tips
  • Stayed August 2012, traveled as a couple
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    • Cleanliness
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Helpful?
Thank KathNZ007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Executive on Fenton

Property: Executive on Fenton
Address: 285 Fenton Street, Rotorua 3010, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Spa Suites Wheelchair access
Hotel Style:
#18 Spa Hotel in Rotorua
#30 Luxury Hotel in Rotorua
Price Range (Based on Average Rates): $
Hotel Class:4 star — Executive on Fenton 4*
Number of rooms: 20
Official Description (provided by the hotel):
One of Rotorua's newer properties. This Motel has 20 Rooms, there are One Bedroom Units, that can sleep up to 4 people. There are Executive Studios and Standard Studios. All rooms have a Spa Bath or Pool. FREE WIFI is available, also with a Restaurant right next door, open for Breakfast, Lunch and Dinner. ... more   less 
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Also Known As:
Executive On Fenton Rotorua

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