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“Superb amenities, wonderful bed, lovely people.”

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Rotorua Coachman Spa Motel
Ranked #59 of 92 Hotels in Rotorua
Guildford, United Kingdom
Level Contributor
132 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
“Superb amenities, wonderful bed, lovely people.”
Reviewed February 6, 2013

Well, it's way up Fenton St. (motel strip), near Whakarewarewa. There are tons of hotels/motels along this road, but the Comfort Suites live up to their name - spacious accommodation, ENORMOUS and lovely showers, working kitchen, TV, free internet connection, private hot tub in each suite. We had a problem with a laptop, and they couldn't have been nicer or more anxious to help.

Room Tip: Ground floor rooms are easiest to access, and at the back of the property SHOULD usually be quiet...
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Nyree13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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139 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
San Francisco, California
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 19, 2012

There is no lack of motels in Rotorua along main streets and down nearly every side street. We were lucky we did a quick search and found the Comfort Inn had one of the lowest prices and some of the best reviews. Was certainly worth it. Extremely friendly family owned staff to assist on everything you might need and quite spacious rooms. We actually had a full size 8ft jacuzzi/spa and a shower in our bathroom. But also has character with an extremely old fashion but working radio in the bedroom. Haven't seen one of these since my last visit to the museum.

One note, if you don't have a car you are perhaps 6 blocks from city center so can be a bit of a walk for those on foot. Also if you plan on going to the spa let the front desk know and they will give you better towels for the spa and not the standard white ones from the room.

This was a wonderfully relaxing motel and I strongly recommend it to all.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CA-Matthew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hastings
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 7, 2012

Arrived off the street after a Bad experience with another Rotorua Motel. Excellent reception and tour of available rooms. Upstairs room with seperate amenities and spa. Beautifully decorated and exceptionally clean with reading material and comprehensive TV Selection. Outside balcony with table and chairs and ashtray for the smokers. The owner operators went out of their way to ensure the stay was pleasant and memorable promoting local attractions and events and even presenting discount vouchers for the same. Highly recommend to everyone who wants a hassle free stay. Thank you Warren and Gwedna

Room Tip: Upstairs room and spacious and very quiet
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  • Stayed May 2012, traveled as a couple
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Helpful?
Thank Wayne O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
62 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed April 29, 2012

We stayed for two nights at the Comfort Inn and thoroughly enjoyed the experience. Our large upstairs unit had separate toilet and bathroom areas. Kitchen facilities included a microwave, hotplate and larger fridge than in many motel units. The spa bath was quite large and most welcome after a long day's walk. The hosts Gwenda and Warren were friendly and helpful. Warren went out of his way to immediately replace our TV when it broke down.
We would have no hesitation in returning to this motel and will recommend it to others.

  • Stayed April 2012, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank samandjude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, Auckland, New Zealand
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 17, 2012

The unit we stayed in was VERY dated and in desperate need of refurbishment throughout. Especially the bathroom ! The unit we had was ground floor with stairs going up to the next level directly infront of our entrance. This contributed to the overall feeling that the unit was dark and dingy. The TV hotel inspector Alex Polizzi would have a field day here.
On the plus side the outside was very presentable with well kept planting.
The only redeming thing inside our unit was a modern TV with plenty of Sky channels.

Room Tip: Try another motel after doing plenty of research
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  • Stayed April 2012, traveled with family
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Helpful?
2 Thank Sim0nSaystravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
coachman335, Owner at Rotorua Coachman Spa Motel, responded to this review, December 17, 2013
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

This is Matthew Shi & Aggie Zhang, the new owner of Comfort Inn Coachman since 3rd, Dec, 2013.

We've done the retrofit for all the major furniture and all the lighting in every guest room, which would present a warm and chic atmosphere for every of our guest.

We really hope we could have your stay with us again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 11, 2012

We had a studio unit. The room was spacious, extremely tidy and comfortable. Lots of little extras like plenty of towels, flannels, magazines etc. The super tub was great. We had a north facing unit and the balcony got plenty of sun. The staff were really friendly as well. I highly recommend it and would love to go back sometime.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ali A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rotorua Coachman Spa Motel

Property: Rotorua Coachman Spa Motel
Address: 335 Fenton Street, Rotorua 3010, New Zealand (Formerly Coachman Motor Inn)
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Spa Suites Wheelchair access
Hotel Style:
#25 Spa Hotel in Rotorua
#40 Luxury Hotel in Rotorua
Price Range (Based on Average Rates): $
Hotel Class:4 star — Rotorua Coachman Spa Motel 4*
Number of rooms: 19
Official Description (provided by the hotel):
Modern decored 19 spacious private Spa pool suite and studio units with full-sized kitchenett. Free large BBQ lawn. iPhone/Android music dock station and FREE WI-FI. Stay connected or unplugged! Caring hosts stand ready to help plan trip in and beyond Rotorua with a complimentary cup of NESPRESSO capsule coffee available upon arrival. ... more   less 
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Also Known As:
Coachman Hotel Rotorua

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