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“It didn't let us down”
Review of Golden Glow Motel

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Golden Glow Motel
Ranked #37 of 92 Hotels in Rotorua
Certificate of Excellence
Reviewed July 28, 2011

This was our third stay at the Golden Glow, and four and a half years since we last reviewed it. Not much has changed! The unit had been very freshly decorated, and was clean, spacious and very comfortable.
What we like about it is its location - you can walk downtown if you wish - but with none of the noise associated with city stays. The private, freshly filled spa pool is heaven. There is no noise from other units, and the management are pleasant and efficient. The fresh fish and chips from the takeaway on the corner were superb. It was an excellent base for our visit, and we will definitely come back.
Our only niggle - and it is a minor one that we meant to mention to the management but forgot - is a lack of towel rails in the bathroom - and perhaps a shelf for toilet bags, rather than having to put them on the floor.

  • Stayed: July 2011, traveled with family
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Thank JenaC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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110 - 116 of 135 reviews

Reviewed June 24, 2011

This motel is just a few minutes walk from everything i needed. its newly renovated to a high standard. I found the staff very helpfull and friendly. If your looking for a five star motel at a bargan price then i would recomend you stay at the Golden Glow Motel Rotoua.

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  • Stayed: May 2011, traveled on business
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Thank russInvercargill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2011

We have stayed at Golden Glow before and after five marathons. It's not far from the marathon start but is also just over the road from two supermarkets and there's an award-winning take-away very close. However, there's nothing like having an individual spa bath in each unit to help those aching limbs after 42 kms of running. The hosts can't do enough to help and its a pleasure to return.

  • Stayed: April 2011, traveled as a couple
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Thank marian024
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 27, 2011

A lovely motel, with very friendly, helpful owners. The unit was warm, very clean, extremely comfortable and the spa pool was a great hit especially with the kids - beds are really comfy too. We would definately come again

  • Stayed: April 2011, traveled with family
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Thank Jane N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2011

I am a regular visitor to Rotorua on business, I always stay here and love it. The hosts are friendly and helpful. It is well located, just a short walk to the city, and just across the road from the supermarket. Older style buildings, but they are clean, well furnished, and very comfortable. On my previous visit in March I stayed with four professional colleagues, and they all loved the friendly, homely atmosphere. Good value for money, convenient, comfortable and friendly, helpful hosts.

  • Stayed: April 2011, traveled on business
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Thank bdra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2011

We found the hosts were not very friendly at all. Not even a 'thank you' when we paid on departure or a 'hope you enjoyed your stay'. I found the cleaners more friendly.

The family studio we booked was adequate for what we were after, really just a place to sleep. We booked for 3 nights, ended up staying 4. We would have just stayed for the 3 nights and moved onto another motel if it wasn't for the hassle of packing up 3 children and re-organizing them somewhere else.

Location was very handy.

  • Stayed: January 2011, traveled with family
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Thank wezshay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
golden_glow, Owner at Golden Glow Motel, responded to this reviewResponded March 29, 2011

We are stunned and very sorry to receive such negative feedback! Our aim is at all times to be friendly and give helpful, advice on all Rotorua has to offer. Since this review is two months after the event, it is harder to recall details, especially at such a busy time of the year! We are surprised that someone who labelled us unfriendly would even consider staying an additional fourth night ! Our records do show that this guest was given a special rate from the beginning - it was 'peak rate' time but they were only charged 'off peak' rates and no charge for the use of a cot. How 'unfriendly' is that? We can only assume these people didn't receive the attention they were expecting. This is a shame and we sincerely apologise for unknowingly and unintentionally neglecting these guests. We try our hardest to converse freely with all our guests as time allows us to, without encroaching upon their personal time - must have got the balance wrong here. It is inexcusable and extremely rare for us not to say 'thank you' upon departure - can't imagine how that occurred! We hope this guest can forgive our failings.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 17, 2010

Fantastic location, just across the road from Countdown. Comfortable beds and lovely and warm in the middle of winter. Separate spa room in the unit was great, although not thermal water. The hosts and staff were friendly and helpful. The 10% discount for staying longer than 3 nights was a bonus.

  • Stayed: July 2010, traveled with family
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1  Thank GrannySmith20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Golden Glow Motel

Address: 253 Fenton Street, Rotorua 3010, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Spa Suites
Hotel Style:
#16 Spa Hotel in Rotorua
#31 Family Hotel in Rotorua
Price Range: $85 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Golden Glow Motel 3*
Number of rooms: 19
Official Description (provided by the hotel):
Offering spacious studios and family apartments with a private spa pool, Golden Glow Motel is a 5-minute walk from Rotorua Town where various shops and restaurants can be found. It offers free parking, free fast speed WiFi and a free shuttle from the bus station. Heated guest rooms have a kitchenette with a microwave, hot plates and a toaster. Each has a flat-screen TV with over 50 satellite channels. The en suite bathroom comes with toiletries and shower. A self-service guest laundry service is available and luggage storage is provided. Motel Golden Glow is a 10-minute walk from the Polynesian Spa and Lake Rotorua. It is a 15-minute drive from the Rotorua Regional Airport and a 20-minute drive from Wai-O-Tapu Thermal Wonderland. ... more   less 
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Also Known As:
Golden Glow Hotel

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