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All reviews spa bath huge supermarket ample space big spa free wifi family room close to town within easy walking distance new owners room was clean and comfortable spent two nights stayed for one night short drive unit discount countdown spas
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Reviewed April 21, 2011

I am a regular visitor to Rotorua on business, I always stay here and love it. The hosts are friendly and helpful. It is well located, just a short walk to the city, and just across the road from the supermarket. Older style buildings, but they are clean, well furnished, and very comfortable. On my previous visit in March I stayed with four professional colleagues, and they all loved the friendly, homely atmosphere. Good value for money, convenient, comfortable and friendly, helpful hosts.

  • Stayed: April 2011, traveled on business
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Thank bdra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2011

We found the hosts were not very friendly at all. Not even a 'thank you' when we paid on departure or a 'hope you enjoyed your stay'. I found the cleaners more friendly.

The family studio we booked was adequate for what we were after, really just a place to sleep. We booked for 3 nights, ended up staying 4. We would have just stayed for the 3 nights and moved onto another motel if it wasn't for the hassle of packing up 3 children and re-organizing them somewhere else.

Location was very handy.

  • Stayed: January 2011, traveled with family
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Thank wezshay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
golden_glow, Owner at Golden Glow Motel, responded to this reviewResponded March 29, 2011

We are stunned and very sorry to receive such negative feedback! Our aim is at all times to be friendly and give helpful, advice on all Rotorua has to offer. Since this review is two months after the event, it is harder to recall details, especially at such a busy time of the year! We are surprised that someone who labelled us unfriendly would even consider staying an additional fourth night ! Our records do show that this guest was given a special rate from the beginning - it was 'peak rate' time but they were only charged 'off peak' rates and no charge for the use of a cot. How 'unfriendly' is that? We can only assume these people didn't receive the attention they were expecting. This is a shame and we sincerely apologise for unknowingly and unintentionally neglecting these guests. We try our hardest to converse freely with all our guests as time allows us to, without encroaching upon their personal time - must have got the balance wrong here. It is inexcusable and extremely rare for us not to say 'thank you' upon departure - can't imagine how that occurred! We hope this guest can forgive our failings.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 17, 2010

Fantastic location, just across the road from Countdown. Comfortable beds and lovely and warm in the middle of winter. Separate spa room in the unit was great, although not thermal water. The hosts and staff were friendly and helpful. The 10% discount for staying longer than 3 nights was a bonus.

  • Stayed: July 2010, traveled with family
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1  Thank GrannySmith20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 15, 2010

After previously having a very bad experience at a motel in Rotorua, it was getting late and we were desparate to find accommodation. We came across the Golden Glow and straight away they made us very welcomed and offered us several choices of units. Cars are parked directly in front of the units so we chose units on the upper floor which gave us more privacy. The rooms provided all that one needed and were amazed at the large spa tub. You are provided with spa foam but no other toiletries were provided (shower/shampoo) etc, so ensure that you bring some with you. We initially intended to stay just for one night but we were so comfortable for stayed for two. As you leave the motel turn right and on the corner there is a fish & chips/chinese take away, their fish was very moist and most enjoyable, we went back the next night and had a chinese take away - why cook when you have excellent food on your doorstop.

  • Stayed: February 2010, traveled with family
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Thank Lawriehatten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 10, 2010

We stayed at the Golden Glow on our way down towards the South Island and were so happy with it we booked for a stopover on our return trip back up to Auckland. We loved the spa bath - a real treat for us poms, and Yvonne & Lance were very helpful and accomodating.
Would highly recommend it!

Marian & Dave Walker, Bromley, Kent UK

  • Stayed: February 2009, traveled as a couple
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Thank mazzaBromley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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