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“Little gem”

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ASURE Palm Court Rotorua
Ranked #17 of 93 Hotels in Rotorua
Certificate of Excellence
Calgary, Canada
Level Contributor
66 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Little gem”
5 of 5 bubbles Reviewed December 9, 2013

This s a great little motel in rotorua. The rooms are very clean and well appointed. The owner s welcoming and has plenty of knowledge and information about the area and its attractions. We had a two bedroom unit with an extra bed in the living room. Perfect for our family of five. The kitchen had everything we needed and they supply lovely body baths and hand soaps. There is a nice back patio with a hot tub, which we didn't use, but it looked nice. Very quiet inside and great beds. Good value.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jennifer i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glenn S, Owner at ASURE Palm Court Rotorua, responded to this review, December 11, 2013
Thanks very much for the review. We hope that the holiday to NZ remains exciting for you all. Best Regards and Merry Xmas from all of us at the Palms.
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230 reviews from our community

Traveler rating
    153
    56
    16
    3
    2
See reviews for
81
87
8
21
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Paris, France
Level Contributor
189 reviews
186 hotel reviews
common_n_hotel_reviews_1bd8 335 helpful votes
5 of 5 bubbles Reviewed November 21, 2013

131 NZD, room only, but inclusive of e-ve-ry-thing a simple traveller may need.

We like :
- Good soundproof unit ; our 11 to the back is really quiet and plenty of room to stretch out.
- Supa bed, more than enough help-yourself corner with different choices of teas, choices of coffees and chocolate
- Large bathroom for spa-lovers that bubbles from early till late
- Serviced everyday

We love :
- Mr owner took his time to show us around, with the smile and the genuine love that would have challenged our own granpa

This happened to us :
- The free WiFi reseted in the middle of the second night, and as we were early birds due to the massive jetlag, we were disconnected at exactly 5AM, and no way to connect until the reception opened, at 0730. Of course, there is plenty thing to do at 5AM, else than surfing, it is still wise to ask before, if you're geek-24/7-connected.

Room Tip: Parking allergics should ask for units to the back, not facing the parking
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BEEPfromPARIS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glenn S, Owner at ASURE Palm Court Rotorua, responded to this review, November 23, 2013
Thanks for the review and the kind words. Rooms 11 and 17 being at the very rear of the complex are the quietest. We will need to consider time rated internet versus useage rated to avoid being cut-off. We are having to manage copying laws in NZ and to give unlimited useage could lead us into trouble. Thanks again and take care.
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edingurgh
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed November 17, 2013

It was a magnific stay , friendly hosts , we will definitely come back again . Central location . our kids enjoyed the motel very much , Rooms are clean and very comfortable , reasonable rates , we got very good advice to see the best Tourist attractions .

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank frank a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glenn S, Owner at ASURE Palm Court Rotorua, responded to this review, November 23, 2013
Thanks so much for the review. We get to experience all that Rotorua has to offer and know all the operators and what they are offering. Rotorua has more than enough adventures to keep one busy for weeks so the problem is identifying individual needs with the time available and making the stay the best that it can be. We have been here 11 years and still get some surprises with things in Rotorua that we have not seen before. All the very best to you and thanks for staying.
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Auckland, New Zealand
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed October 24, 2013

Glen and Toni are always extremely welcoming, and I love having their pets around as I miss mine alot when I am travelling. The rooms are always immaculately clean which certianly makes the stay that much more pleasurable. I always feel right at home here in Rotorua, and come back each month...Thanks heaps Toni and Glen

Room Tip: I have stayed here many times so had lots of the rooms, I havent had an issue with any of the rooms.
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rachel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm_Court_Motor_Inn, Owner at ASURE Palm Court Rotorua, responded to this review, October 26, 2013
Thanks for the kind words. Our business is all about getting return business and the only way to achieve this is to be friendly and have clean comfortable rooms. Thanks again and will see you next month.
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Notts,England
Level Contributor
126 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed September 30, 2013

We booked here for 3 nights based on stays at other ASURE group motels. On arrival, the neon sign looks rather garish, but the stay was great. The unit was a good size, really warm, and the spa was very enjoyable. Glenn was very helpful and informative, with good local knowledge, and the attended wash facility was a bonus. It is easy to see why the motel was fully booked on 2 out of 3 nights we stayed.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bagabargain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm_Court_Motor_Inn, Owner at ASURE Palm Court Rotorua, responded to this review, October 2, 2013
Great to hear that you enjoyed your stay and thanks very much for taking the time to give feed-back.
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Auckland Region, New Zealand
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed September 25, 2013

although it was just for one night... our family enjoyed the stay as all facilities were exceptional and the service was warm, friendly and inviting. We hope to be back to enjoy a longer stay at your inn and would certainly recommend the motel to all our friends...The spa was actually a welcoming treat after a day of adventure and endless walking and thank you for informing us of the meal delivery options available.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank annchand1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm_Court_Motor_Inn, Owner at ASURE Palm Court Rotorua, responded to this review, September 27, 2013
Thanks for all the kind words. Yes we have a number of fine restaurants that deliver to the Motel and we definitely look forward to looking after you again.
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New Plymouth, Taranaki, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 22, 2013

A great place to stay Toni and Glenn as helpful and nice as ever. We always stay there for work and the place is always quiet clean and tidy. Took my wife there for our holiday amd it was just bliss will be back again.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ross P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm_Court_Motor_Inn, Owner at ASURE Palm Court Rotorua, responded to this review, September 24, 2013
Thanks for the nice words. We look forward to seeing you again so take care.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ASURE Palm Court Rotorua

Property: ASURE Palm Court Rotorua
Address: 288 Fenton Street | Glenholme, Rotorua 3010, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #17 of 93 Hotels in Rotorua
Price Range (Based on Average Rates): $$
Hotel Class:4 star — ASURE Palm Court Rotorua 4*
Number of rooms: 17
Official Description (provided by the hotel):
Clean, comfortable, ground level, Friendly, hot tubs/tea&coffee making/irorning/cooking facilities in all units. Close to all Rotorua activities and restaurants. Helpful hosts to ensure your stay is personalised and a happy one. The rooms are all ground level, non smoking and have their own private self fill Hot Pool / spa pool. Committed to your comfort your hosts at ASURE Palm Court Rotorua will make your stay the best that it can be. ... more   less 
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