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“Excellent, clean, quiet”

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New Castle Motor Lodge
Ranked #40 of 92 Hotels in Rotorua
Certificate of Excellence
Reviewed January 25, 2013

I stayed here as a solo traveller for a week on business, and found it met or exceeded all expectations. Very clean, comfy beds and great little kitchenette. I didn't use the large spa bath, but thought it was a nice touch. Quiet area of town, lovely little rose garden across the way and only a few blocks' walk to a great nature trail along stream behind the sawmills (note to budget travellers: the trail winds through steaming, bubbling landscapes that the tour operators charge for).

  • Stayed: January 2013, traveled on business
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Thank Jen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
citylights10, Owner at New Castle Motor Lodge, responded to this reviewResponded January 28, 2013

Jen H - Thank you so much for your glowing review. We are thrilled that you chose to stay with us at New Castle Motor Lodge and are very glad you enjoyed our spacious units and comfy beds. We agree that the rose gardens are very lovely and so convenient just across the road from us. We very much look forward to seeing you again next time you are in the area on business. Many thanks.

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142 - 148 of 202 reviews

Reviewed January 18, 2013

It has been an awesome time in Rotorua especially when arriving at a place with friendly and open heartiness. The owners is very fortunate to have such friendly and hard working managers in the persons of Sue and Quintin, a husband and wife team. They were most hospitable, kind, accommodating and went the extra mile. We would highly recommend this motel, which is very reasonably priced and one of the best that we have stayed at in New Zealand. Thanks Sue and Quintin.

  • Stayed: December 2012, traveled with friends
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Thank Marina O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
citylights10, Owner at New Castle Motor Lodge, responded to this reviewResponded January 31, 2013

Marina - many thanks for your glowing review. It is always so gratifying to hear such lovely things, especially about Sue and Quentin, who are indeed wonderful hosts. We look forward to welcoming you again at New Castle Motor Lodge in the future - until then, travel safely.

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Reviewed January 7, 2013

Stayed at the luxury family units. The unit is quite spacious.Wonderful accommodation,location and facilities.
Sue is wonderful. Great to deal with. Very prompt, efficient, friendly and courteous.
Highly recommended for 5 people for a comfortable stay.

Room Tip: The luxury family unit is great. The in room spa is a plus after a tiresome day. The balcony is nice...
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  • Stayed: January 2013, traveled with family
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2  Thank Adrian F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
citylights10, Owner at New Castle Motor Lodge, responded to this reviewResponded January 16, 2013

Adrian - many thanks for your lovely review. We are very grateful that you have taken the time to share your experience with other travellers and we are very happy that you enjoyed New Castle Motor Lodge so much. We are blessed with wonderful managers in Sue and Quentin, who are so friendly to all our guests. We look forward to greeting you again in the future. Kind regards

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Reviewed January 1, 2013

It was awesome staying at this place with family. Although it was for a night but it was truly a five star service. The host Quintin & Sue were outstanding from arrival to departure. Believe me or not we even broke a glass and got away with paying ZIL. I hope all the best for this place and would def visit again and highly recommend to others.

  • Stayed: December 2012, traveled with family
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Thank Shiraz R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
citylights10, Owner at New Castle Motor Lodge, responded to this reviewResponded January 16, 2013

Shiraz - many thanks for your glowing review. We are so grateful that you took the time to write about your stay with us and are thrilled you enjoyed yourselves so much. We look forward to welcoming you again in the future, until then, travel safely.

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Reviewed December 30, 2012

It has been an awesome time in Rotorua especially when arriving at a place with friendly and open heartiness. The owners is very fortunate to have such friendly and hard working managers in the persons of Sue and Quintin, a husband and wife team. They were most hospitable, kind, accommodating and went the extra mile. We would highly recommend this motel, which is very reasonably priced and one of the best that we have stayed at in New Zealand. Thanks Sue and Quintin.

  • Stayed: December 2012, traveled with family
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Thank Johan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
citylights10, Owner at New Castle Motor Lodge, responded to this reviewResponded January 16, 2013

Johan - thank you very much for your wonderful review. We are thrilled that you enjoyed your stay with us so much that you want to tell others about it. We completely agree with you about Sue and Quentin being the most hospitable managers and we are very lucky to have them. We hope you will come and stay with us again one day, until then, travel safely and thanks again.

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Reviewed December 23, 2012

My daughter and I from Canada were very pleased with the accommodation. It was very spacious, bright, extremely clean, well equipped and well maintained. The company is very fortunate to have such friendly and hard working managers in the persons of Sue and Quintin, a husband and wife team. They were most hospitable, kind, accommodating and went the extra mile. We would highly recommend this motel, which is very reasonably priced and one of the best that we have stayed at in New Zealand.

Muriel St. John, Winnipeg, Manitoba

  • Stayed: December 2012, traveled with family
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Thank Muriel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
citylights10, Owner at New Castle Motor Lodge, responded to this reviewResponded January 16, 2013

Muriel S - thank you very much for your lovely review. We are so grateful that you took the time to share your experience with other travellers and I agree wholeheartedly that Sue and Quentin are indeed wonderful managers. We are glad you enjoyed your stay with us and that you found the unit to be extremely clean and spacious. We hope you may come back and visit us again in the future, until then, travel safely.

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Reviewed December 19, 2012

I have business concerns in South Africa and New Zealand and travel frequently between the two countries. My wife and I stayed 10 days at the New Castle Motor Lodge in Rotorua. Wow what a wonderful experience. Let me explain. You can find many places to stay with clean apartments and comfortable beds like the New Castle Motor Lodge for about the same price tag. However our travel budget is limited and the problem with about all the other places we use to sty is the food. I am a bit embarrassed about the fact that we cannot afford to eat breakfast, lunch and supper in the restaurants as expected in about all other accommodation facilities for travelers. The extra bills to fill up our tummies usually double our travel expenses and it is not nice to smuggle food in at places you are not expected to do it. At best you can treat yourself with a cup of coffee or tea in your room. What a completely different experience at New Castle Motor Lodge. Sue that runs the Lodge enthusiastically showed us our room with the neat and well equipped kitchenette. She even directs us to the nearest supermarket within walking distance from the Lodge. Thank you Sue you will never know how much that meant to us at that moment. If you want more than a clean room, comfortable bed and clean bathroom reasonably priced I sincerely recommend New Castle Motor Lodge. I am sold to that place.
Johan Smit

  • Stayed: February 2012, traveled on business
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1  Thank johan s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
citylights10, Owner at New Castle Motor Lodge, responded to this reviewResponded December 20, 2012

Johan S - Thank you so much for your glowing review. We are thrilled that you think our units at New Castle Motor Lodge are great value. Our managers Sue and Quentin do a wonderful job welcoming our guests and I'm glad they made such an impression on you. We look forward to welcoming you on your future business trips to Rotorua. Until then, travel safely.

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Additional Information about New Castle Motor Lodge

Address: 18 Ward Avenue, Rotorua 3010, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Spa Wheelchair access
Hotel Style:
#18 Spa Hotel in Rotorua
Price Range: $70 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — New Castle Motor Lodge 3*
Number of rooms: 16
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Also Known As:
New Castle Motor Hotel Rotorua

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