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“Highly recommended!”

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New Castle Motor Lodge
Ranked #41 of 92 Hotels in Rotorua
Certificate of Excellence
Rotorua, New Zealand
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Highly recommended!”
Reviewed October 20, 2012

Stayed here for 6 nights, we booked a studio with spa bath. The beds were comfortable, the room clean and all amenities/appliances in good working order. The staff were very friendly and helpful. Close to a main road however traffic sounds don't carry. The location is convenient - close to a supermarket, petrol station and main shopping district. It's also next door to a bowling/arcade/pool place which kept us entertained during a rainy afternoon. We found the room a bit cold, but there was a heater provided so it wasn't a big deal - plus it was cold in general in Rotorua during our stay! Definitely staying here again!

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank toni_dee1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
citylights10, Owner at New Castle Motor Lodge, responded to this review, November 27, 2012
Thank you so much for your kind review. We are very grateful that our guests take the time to give feedback for other people to read and we appreciate the chance to improve where we can. We are thrilled that you enjoyed your stay with us and look forward to welcoming you again in the future. Kind regards
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194 reviews from our community

Traveler rating
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    5
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Any
English first
UK
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 26, 2012

Thanks for our excellent stay with you. The service was really friendly and helpful, and the room was super: two double beds, large bathroom, fridge etc. It was ideal. The location is also great, it was very easy to find and a short drive into town. It is also on the road that leads to the thermal areas. Loved it!

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chocolateprincess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
citylights10, Owner at New Castle Motor Lodge, responded to this review, August 27, 2012
Thank you so much for your lovely review. We are very grateful that our guests take the time to write about their stay with us and we are thrilled that you enjoyed the location as well as the unit. We look forward to meeting you again some day - until then, travel safely. Naomi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ohakune, New Zealand
Level 5 Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 19, 2012

Stayed here for the Tough Guy/Gal challenge. Had a group of us book into 4 units which our friend booked on our behalf. She saw a good deal on wot-if but decided to ring and got an even better deal. We were travelling so arrived late but the host got out of bed and was very nice despite being in her dressing gown. They were very helpful and put up with our dirty clothing bags lying around the car park on our arrival back form the event. The room we were in was very spacious, clean and tidy. The bed was a little bit firm but that might have been the sore muscles. The spa was great! Would most definitely stay there again!!

Room Tip: The balcony rooms are the best!
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  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ray D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
citylights10, Owner at New Castle Motor Lodge, responded to this review, August 27, 2012
Ray - thank you for your wonderful review. We are very pleased that you enjoyed our place and hope you will come and stay again one day - until then, travel safely. Naomi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, Wisconsin, United States
Level 2 Contributor
4 reviews
Reviewed June 2, 2012

We stayed here in 2011 while traveling through the North Island. We had an excellent stay. The rooms were clean and the staff was super friendly and helpful. I would highly recommend it if you're looking for affordable and comfortable lodging in Rotorua.

  • Stayed July 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brandon Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
citylights10, Owner at New Castle Motor Lodge, responded to this review, August 27, 2012
Many thanks for you lovely review. We are grateful for you taking the time to share your experience and are very glad you enjoyed staying with us. We pride ourselves on cleanliness and service and its great to see it being appreciated. Many thanks and kind regards. Naomi
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Hawera, New Zealand
Level 4 Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed April 29, 2012

I just got the chance to write a review on this place.

I stayed there with my boyfriend and we booked a room on the first floor (Room 112 if I'm not mistaken) You can park your car right across the room.

The room is LARGE. We got a double bed and a single bed. With sofa, dining table and kitchen, the room is still big enough for additional beds! It was too big for us hehehe.. It has a heater but no AC (fan). TV was available also, but we didn't watch it.

You can find almost everything under the stove; complete kitchenware and cutlery. The bathroom was clean, the hot shower and amenities are good.

The place located perfectly that you can get a bright room all day from the morning sun and the sunset. If you're on a Maori Experience tour (Mitai or Tamaki), the pickup bus will easily reach you. The road was quiet and it would get too dark at night.

For us, the room was perfect and the price was right.

Room Tip: Rooms on the first floor are large and an easy reach to your car. Perfect if you travel with pack fa...
See more room tips
  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ChrisRahayu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
citylights10, Owner at New Castle Motor Lodge, responded to this review, August 27, 2012
Thank you very much for your wonderful review. We are thrilled you enjoyed staying with us and hope you will come back again one day. Until then, travel safely. Kind regards Naomi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level 5 Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed April 21, 2012

I found the New Castle Motor Lodge through a deal on Wotif. Upon arrival the owner showed me to our room and was very helpful on giving her advice as to which Maori village has a good hangi dinner and show. The entire lodge has been updated within the last ten years and the rooms are kept immaculate. The full kitchen was great. The spa bathtub and free WIFI were added bonuses. The owner checked in with us as we were leaving to run some errands for the day and wanted to let us know about a Maori show that was on special and said she'd be happy to book it for us - which she did and it ended up being a great evening out.

Would definitely recommend this place to anyone staying in Rotorua - the service was second to none.

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheMellybooProject
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
citylights10, Owner at New Castle Motor Lodge, responded to this review, August 27, 2012
Thank you very much for your glowing review. We pride ourselves on cleanliness and service and Sue and Quentin certainly deliver this to all of our guests! We are grateful for you taking the time to give your feedback and hope to see you again one day. Until then, travel safely. Naomi.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hawkes Bay
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed April 1, 2012

Myself, Partner & Children stayed here for two nights, the owners were very nice, the Rooms were perfect for us & the Children, Very clean & tidy, Bathroom had a large Spa Bath... Super Strike Bowling is right next door to the Motel which was very handy just to finish the night off before bed... Not the closest to the City but not a big deal when you have a Vehicle... We would be more than happy to go back...

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Donz74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
citylights10, Owner at New Castle Motor Lodge, responded to this review, August 27, 2012
Thank you very much for your lovely review. We are grateful that you took the time to give us your feedback and are very happy that you enjoyed your stay with us. We hope you will come and visit us again one day - until then, travel safely. Naomi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about New Castle Motor Lodge

Property: New Castle Motor Lodge
Address: 18 Ward Avenue, Rotorua 3010, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Spa Wheelchair access
Hotel Style:
#7 Best Value Hotel in Rotorua
#17 Spa Hotel in Rotorua
Price Range (Based on Average Rates): $
Hotel Class:3 star — New Castle Motor Lodge 3*
Number of rooms: 16
Reservation Options:
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Also Known As:
New Castle Motor Hotel Rotorua

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