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“Fantastic for a family with small children”

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Red Rock Thermal Motel
Ranked #22 of 93 Hotels in Rotorua
Certificate of Excellence
Newcastle, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Fantastic for a family with small children”
5 of 5 bubbles Reviewed December 1, 2013

My family (with two children aged 3 and 1) stayed here for 2 nights and wished we'd have stayed longer. It was clean, roomy and the desk clerk was fantastic for information. We kept hearing from people who had been to Rotorua that the smell of sulphur was overwhelming, but this place was positioned perfectly and we didn't smell a thing!!! It's a great location, a few minutes drive from anything you could want to see and so close to the geothermal parklands too - which I'd recommend visiting if you wanted a taste of the geothermal activity. The only downside was not having any air conditioning. You could open the windows and the doors and get a fantastic breeze but we couldn't open the doors due to the one year old wanting to run outside every second that they were open. But overall I'd recommend staying here. It was a wonderful place to be.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank magiklee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review, January 17, 2014
Kia Ora, thank you for taking the time to write this review. The sulphur smell can be an interesting thing, we are lucky that even though there is some just down the street, we hardly get any smell, probably a few times a year if that. Rotorua's attractions are spread all over, we are lucky that we are only a few minutes by car to the Eat Street (our Restaurant area), the Museum, Skyline Skyrides, Rainbow Springs, Kuirau Park and of course the CBD. There are probably only 6 or so Motels that have air-con, as you mentioned we do have all opening windows & fans in the units to allow for as much comfort as possible. All the best - Merryn & Ngata
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272 reviews from our community

Traveler rating
    170
    77
    18
    5
    2
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Beaufort, North Carolina
Level Contributor
129 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed November 26, 2013 via mobile

The rooms are modern, comfortable, and well-stocked. The front desk clerk, Merryn, was very friendly and helpful. If you plan to visit a Maori cultural dinner, book through the motel for a discount. There is a mineral spa, a pool, and a washer/dryer (additional charge). Comfortable and nice for a motel.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cgflea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review, January 17, 2014
Kia Ora, thank you for the comment about our rooms having good amenities, we aim to be able to provide all the basic necessary kitchen requirements. Yes, we are lucky to currently have a great special with one of the cultural show companies, it is great to be able to pass this on to our guests. Thank you for the review - Merryn & Ngata
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Auckland Region, New Zealand
Level Contributor
4 reviews
5 of 5 bubbles Reviewed November 24, 2013

We only stayed here for one night but were really impressed with the standard of facilities. The room was really clean with modern decor and furnishings. We particularly loved the geothermal pool. The managers Merryn & Ngata were excellent hosts. Our only regret was not staying for longer. We'll definitely stay here again if we return to Rotorua.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trishm_uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review, January 17, 2014
Kia Ora Trish & Andy, thank you taking the time to write a review, we greatly appreciate. Our aim is to provide great friendly customer services and a wonderful experience whilst staying with us. We are glad to hear you enjoyed our mineral pool and we look forward to welcoming you back to stay with us again. All the best Merryn & Ngata
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
161 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed November 22, 2013

First night in New Zealand and we chose the Red Rock thermal motel. Great stay. Room was very clean, plenty of facilities. For us to be able to bathe in the very warm swimming pool and spend time soaking in the geothermal pool was a unique experience. Merryn and Ngata were very friendly and helpful hosts and we thoroughly enjoyed our stay.

Room Tip: There was no restaurant can' delete and show not applicable the same applies to the fitness cent...
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red Rock T, Owner at Red Rock Thermal Motel, responded to this review, December 15, 2013
Kia Ora John & Viv
Thank you so much for the review. We are pleased to hear that you enjoyed your stay here with us. Great to see that you enjoyed the pool facilities, the outdoor heated and private geothermal pool are certainly a great way to unwind at the end of a day.
All the best - Merryn & Ngata
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed November 22, 2013

We stayed here because of its location to facilities and ease of access to Rotorua. Very hospitable owners who keep the rooms to a high standard in both furniture and bedding/towels. Rooms cleaned thoroughly on a daily basis. Liked the mineral thermal pool which was an added bonus to staying at this location.

Room Tip: Do ask the owners about local events as they may be able to facilitate a discount in the price like...
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jarica23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review, December 14, 2013
Kia Ora, Thank you very much for taking the time to write a review.
We do pride ourselves on our cleanliness & service and we certainly like to help our guests save a penny or two whilst staying with us.
So pleased to hear you enjoyed the pools. - Merryn & Ngata
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland, Auckland, New Zealand
1 review
5 of 5 bubbles Reviewed November 21, 2013

My husband and I used to come here every year and brought our two sons then added family used to holiday here as well. (It was then called Tannoch Brae), We haven't been for many years, and what a great surprise at how the rooms look, they are so chic and we loved the walk in shower, just great to bring my son in his wheelchair, It is a credit to the owner and we thank them for the wonderful service and cleanliness of the rooms. The rooms are so modern and clean.
The one question was about there not being a phone in our room as we would have liked this, we should have asked but were too busy enjoying the quietness. We also enjoyed being able to see the Pukeko's out our window with their babies.We will definitely return now and tell our families. I think it was about 36 years ago we started visiting and the pool has always been an added bonus. The boys when they were young and then our grandchildren enjoyed the swimming in this pool. Thanks again. Ps Can there be a rail into the pool I am getting a bit unsteady now and a rail would be an added safety bonus for us older visitors.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen-Lee T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review, December 14, 2013
Kia Ora.
Welcome back to Red Rock Thermal Motel, the current owners have spent a lot of time & effort in modernising the units and we are very happy with them. We pride ourselves on our cleanliness & service.
We took the phones out of the units as no one was using them, everyone had mobile phones and with us being a business there is a charge for every phone call. We have a phone in the office that we are happy for guests to use during office hours and we are on site all the time so there is always someone to help.
I will mention to the owners about a rail into the pool.
All the best - Merryn & Ngata
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London, United Kingdom
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed November 11, 2013

Terrific rooms, great spa, perfect location, great value for money.
If you are in Rotorua then make the effort to find this place and you will be glad you did. It has everything you need and more.
Probably our second favourite place in New Zealand after a 3 month trip round both islands

Room Tip: No 2 is great
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review, November 14, 2013
Kia Ora Mark. Thanks for saying we were your 2nd favourite place in New Zealand, that means a lot to us! We have tried our best to provide guest with everything that they could need in the units. Many Thanks for the wonderful review, all the best - Merryn & Ngata
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Rock Thermal Motel

Property: Red Rock Thermal Motel
Address: 109 Lake Road, Rotorua 3010, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 93 Hotels in Rotorua
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Red Rock Thermal Motel 3.5*
Number of rooms: 8
Official Description (provided by the hotel):
Red Rock Thermal Motel is a small motel with thermal heating, a private thermal mineral spa pool for rejuvenating after a busy day sightseeing and a outdoor heated swimming pool. We have gardens to relax in with a trampoline for the kids. All units have tea & coffee facilities, kitchenettes and bathrooms. The Motel is ideally situated to tour the many geothermal parks in the area. Many of the Maori Culture shows offer a free pick up service from here for a great night out, or if you prefer you can simply walk out of our back gate, catch yourself a trout from the stream & cook it on the BBQ. ... more   less 
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