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“Friendly and comfortable motel”

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Red Rock Thermal Motel
Ranked #21 of 92 Hotels in Rotorua
Certificate of Excellence
Auckland, New Zealand
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Friendly and comfortable motel”
Reviewed December 3, 2012

We really enjoyed staying this motel.
Merryn & Ngata are so kind and friendly for all guests.
The room is so tidy and most of equipments are ready to use.
We could stay here very comfortable.

  • Stayed December 2012, traveled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mitsu968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review, December 4, 2012
Kia Ora Mitsu. Thank you for taking the time to write a review for Red Rock Thermal Motel. It was a pleasure to meet you and have you stay with us. We are glad that you found the room tidy and well equipped and we look forward to having you stay with us again - Merryn & Ngata
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277 reviews from our community

Traveler rating
    174
    78
    18
    5
    2
See reviews for
99
108
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11
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Wellington, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 2, 2012

We found Red Rock by serching for gay-friendly motels and were given a free up-grade to make it easier for us to cater for ourselves. The room had been recently decorated very tastefully and was serviced daily. It was really clean and well-equipped. The hosts were friendly and welcoming - always stopped for a chat.
The themal spa pool was convenient - relax in the pool and slip back to your room to collapse into bed. Lovely. The whole package was great value. It was close to all the attractions that we wanted to see and do. We thoroughly recommend Red Rock and we would stay again next time we're in Rotorua.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Nick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review, December 3, 2012
Kia Ora Nick & Geoff. Thank you so very much for writing the review for us. We were happy to provide you with an upgrade, nice to have an extra bit of space when staying a few days. We pride ourselves on our cleanliness, so thank you for mentioning that. It was great to catch up and to hear what you had been up to whilst staying here with us at Red Rock Thermal Motel. It’s wonderful to be able to relax in the pool after a busy day exploring Rotorua, so we are glad you made the most of it. W look forward to having you stay with us again. Take care - Merryn & Ngata
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Palma de Mallorca, Spain
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 2, 2012

Staff was very friendly in our arrival and departure.
The room was very clean and tidy, smelling to roses. The room was very well equipped with all the things that may be needed during a long stay (not our case though).
The hot water pool was such a good experience after a long road trip
We´ll be back for sure.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank RosaMuntaner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review, December 3, 2012
Kia Ora Rosa. Thank you for taking the time to write a review for us. We are pleased that you enjoyed your night here with us in our One Bedroom Family Unit. We pride ourselves on our cleanliness so it is lovely to be complimented on it. We are glad you had the time to enjoy our pools; they are both a great way to get over travel stiffness. Ww look forward to being able to accommodate you again in the future - Merryn & Ngata
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Auckland Region, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 2, 2012

Our unit was lovely and look as it it had been renovated. It was clean, fully equiped and had a fabulous shower! Great to have the free WiFi too. Hosts were really friendly and let us check in early. We enjoyed the warm swimming pool. Will certainly go back next time we are in Rotorua.

  • Stayed December 2012, traveled with family
    • Value
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Helpful?
1 Thank CMCD335
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review, December 3, 2012
Kia Ora Christine. Thank you very much for taking the time to write a review. The unit you stayed in had been redecorated in 2011. The showers are wonderful and the unlimited supply of hot water is fantastic. We agree that our free Wi-Fi is wonderful and we are happy to provide this to our guests. Great that we could help out with the early check in and that you enjoyed our heated pool. We look forward to seeing you again - Merryn & Ngata
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Scottsbluff
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 1, 2012

The Red Rock Thermal Motel was the best of our 16 different accommodations we had during our trip through New Zealand. The very friendly host gave us a free upgrade and we stayed in the deluxe studio. There was plenty of room and everything was equipped recently. The heating warmed up the room very fast and without any noise. The WiFi was really free and not only the first 50 MB as usual in other motels. The only thing we missed was a luggage rack.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Reisender657
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review, December 3, 2012
Kia Ora! Thank you for taking the time to write a review. Such a wonderful compliment to hear that we were the best out of your 16 accommodation experiences here in New Zealand. We are glad that you enjoyed the Deluxe Studio. The Heating is great, did we tell you that this is all done through our Geothermal, which is a natural resource, isn’t that fantastic! We are glad you enjoyed the free Wi-Fi. In regards to luggage racks, these have been ordered. We hope to be able to accommodate you again should you ever return to New Zealand. Many Thanks - Merryn & Ngata
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Tasmania
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 29, 2012 via mobile

My partner and I stayed here and it was so nice when we walked through the doors. The rooms are clean and equipped with microwave, kettle, toaster, fridge, tv, wifi etc

There is a heated pool and mineral spar (so worth having a dunk).

The staff are helpful and keep the place looking good. The room we stayed in had a queen and two single beds in a separate room. Would be a good place to stay with kids.

Very central and I would defiantly stay again.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tassiegirl-manka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review, December 1, 2012
Kia Ora Tassiegirl. Thank you for taking the time to write a review. We are so glad that you enjoyed your stay here with us Red Rock Thermal Motel. We are glad that you made the most of your stay here with us and used our heated pool facilities. Red Rock is a great place for Couples and Families and even extended groups travelling together, we try to cater to all requirements. We look forward to being able to accommodate you again should you ever return to Rotorua. Take care - Merryn & Ngata
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Auckland, Auckland, New Zealand
1 review
Reviewed November 23, 2012

We arrived super early from Auckland because of a conference in Rotorua. The owners allowed us move into our Unit as soon as we arrived. They were very accomodating, loved our time there and didn't want to leave. (We have booked ahead for February 2013) and if we could we would opt to go back there sooner. Work committments/buzy schedule does not allow it to be so. It's located only a few minutes from the Godola Ride and the Township Attractions, easy to find and worth while staying at. The Thermal Spa is open 27/7, the best therapy to help you relax and unwind. A top motel with very reasonable prices and friendly hosts, hard to beat. HIGHLY RECOMMENDED.

Room Tip: Unit 5 is brilliant, please don't book it when we want it haha
See more room tips
  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dorothy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review, November 25, 2012
Kia Ora Dorothy, Thank you very much for taking the time to write a review, it is gratefully appreciated. We were very pleased to be able to provide you with the early check in so you could unpack before going to conference and know your partner had a base for the day. You are so right about the mineral pool, being open 24/7 is great and the benefits of the water are wonderful. We are very lucky to have this natural resource. We look forward to seeing you again in February 2013. All the very best - Merryn & Ngata
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Additional Information about Red Rock Thermal Motel

Property: Red Rock Thermal Motel
Address: 109 Lake Road, Rotorua 3010, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 92 Hotels in Rotorua
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Red Rock Thermal Motel 3.5*
Number of rooms: 8
Official Description (provided by the hotel):
Red Rock Thermal Motel is a small motel with thermal heating, a private thermal mineral spa pool for rejuvenating after a busy day sightseeing and a outdoor heated swimming pool. We have gardens to relax in with a trampoline for the kids. All units have tea & coffee facilities, kitchenettes and bathrooms. The Motel is ideally situated to tour the many geothermal parks in the area. Many of the Maori Culture shows offer a free pick up service from here for a great night out, or if you prefer you can simply walk out of our back gate, catch yourself a trout from the stream & cook it on the BBQ. ... more   less 
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