We paid for a spa suite, and gave a time of arrival (9:30pm) but when we arrived were told that the spa could not be used after 9:30pm at night so were a bit miffed that they did not tell us that on the phone. On speaking to the otherwise lovely lady in the morning that perhaps she could have mentioned that we could not use it when we were booking, was told too bad and we still had to pay for it.
Bed was a bit uncomfortable, had a bad back while travelling around Rotorua activities for the day.
Probably wouldn't stay in this hotel again.
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- Also Known As:
- Aywon Motel Rotorua