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Dukes Bar & Restaurant at Prince's Gate Hotel
Ranked #71 of 252 Restaurants in Rotorua
Price range: $4 - $29
Cuisines: European, Seafood, New Zealand
More restaurant details
Restaurant details
Good for: Special occasions, Romantic
Dining options: Reservations
Description: Welcome to Dukes Bar & Restaurant at Prince's Gate Hotel. At Dukes, we pride ourselves on our exceptional dining options for you to experience right throughout the day. Your choice may be the traditional formality of our fine dining restaurant, the relaxed Central Lounge, or maybe alfresco in the Inner Courtyard or on the street-side Veranda. We have dining options to tempt and suit all palates and occasions. Our Taste Indigenous New Zealand menu is not to be missed! This new dining option that focuses on the indigenous foods of New Zealand. The menu’s ingredients are gathered, prepared, cooked and served with passion, skill and attention to detail that will afford both locals and visitors alike the opportunity to savour some of the very best produce and ingredients that New Zealand has to offer. You can read more here about this very special menu: http://princesgate.co.nz/taste-indigenous-new-zealand/
Reviewed October 24, 2012

The tea was really beautiful, with variety, and well priced. We would have liked to have dinner here, but ran out of time!!

Thank weebsone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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113 - 117 of 124 reviews

Reviewed October 24, 2012

We went there for breakfast (as apparently it's the best breakfast in Rotorua for $12) and was so appalled. Firstly, the coffee cups and normal little tea cups and only got filled half way (which I can live with). The food portions are small and the men went after to bakeries and the sorts to fill their tummies. Waiter asked (very politly) if we wanted more coffee and most of us said yes please and we got some more (another half filled cup) for which they charged us $3 per person extra without informing us that will be the case. Wrote them a letter of complain and didn't hear back. Will not recommend it to anybody! Better places with better value for money. Yes, the decor is absolutely amazing, but not the food or service.

    • Value
    • Atmosphere
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    • Food
5  Thank SanelleP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 23, 2012

Everything was wonderful a dream come true. We celebrated our 27th wedding anniversary there it is a beautiful place very satisfied.

Thank Shelley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2012

This is what is on their web site:
Princes Gate High Tea is an extension of this custom and through years of development and culinary expertise, the hotel has produced its sumptuous signature High Tea.
As my mum has always said, don’t believe everything you read!

For my mum’s birthday she wanted to go here as she stayed here a month before and wanted to try their ‘High Tea’. My sister drove over from Matamata and my brother and mum came with me from Tauranga and I have to say what a waste of time that was! Should have got our nails done instead.
When we arrived, mum went in to book a table for 12pm for the 4 of us, the guy behind the counter didn’t need our name to book – and this should have been our first clue on what to expect.
Once, the scruffy young lady showed us to our table, she promptly asked what tea we wanted and left. Since we were the only ones there, we couldn’t complain about the time. Coming back to the table to pour our tea from very leaky tea pots we were asked if any of us were vegetarians – should have said yes to that question.
In no time at all, our ‘High Tea’ was about to begin. What a let down. On the 2, 2 tire stands that came out were:
8 quarter sandwiches - only thing fresh was the bread, not much in the fillings – very boring. Now if you work it out, that’s 2 bits of bread put together for one person
4 mini muffins, that were at least two days old and very hard, not fresh at all. Works out 2 per person. The cream in them was hard and yuck so we just scooped that out
2 mini scone things that were at least 3 days old. Also hard.
Grapes – only 6! Now you have to bite the bottom of the grape cos at the top it’s either badly bruised or split and brown
Cream and Jam. – which was huge.
Now since Im paying $22 per person ($88 all together), I would expect sandwiches with fresh fillings , not just tomatoes and some sort of spread.
In the poster outside they show you 3 tire stands filled with lovely looking sandwiches, and in side bowls, scones and mini muffins, I think there were even some sort of cake – Yep didn’t get any of that!
Once the ‘High Tea’ came out, we didn’t see or hear from anyone until we went to the main reception to pay. No service! Not even a refill for our tea. I know ‘High Tea’ is not a meal, its more like a fill in if you wish, but I think if the food was fresh and the fruit was new not a week old, things could have been different – apart from the service.

Now – my sister who travels a lot asked the guy behind the counter if she could see a room just in case she wanted to stay there. He gave her the price list and didn’t really move to show her any room, so I asked him to show her again. With this, he looked very out of sorts, grabbed a key and took us to Room 1. Do Not Go In! The room was small, dark (as curtains were closed and he didn’t move to open them) and we all thought it smelt of pee. When my mum asked him to show her a room from upstairs or another better and bigger room, he made excuses not to show us, so I told my sister to look online. He was happy with this – go figure! I would suggest to management, always show your best room first (or the next one down from the best) as this is the one that is going to sell not some dark, small room that’s on the road and smells of pee. Just an idea.
I do have to say, the building itself is very beautiful.
But will we go back – umm No!

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9  Thank Possum0875
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 17, 2017
Google Translation

Thank sousei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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