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“Great personal service”

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Quest Rotorua Central
Ranked #1 of 92 Hotels in Rotorua
Certificate of Excellence
Reviewed November 12, 2013

Lisa and Colin were very welcoming , chatty and genuine. The room was clean well appointed and the great range of free movies was a nice surprise.
You cant knock the service - these guys were great.
They have a great knowledge of the restaurants and activities and the location really is central

  • Stayed: November 2013, traveled on business
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Thank Shane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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598 - 604 of 721 reviews

Reviewed November 10, 2013

This was the perfect location. The interior is modern and spotless. Has all the comforts of home. We had a one bedroom with spa on deck was lovely to soak in after a busy day. The could wonder down the road to find a nice restaurant for dinner or grad something to cook in the fantastic kitchen.
Colin and Lisa were fabulous and nothing was too much trouble.
We will definitely be staying there again and recommended to our friends.

Room Tip: sorry no gym ticked in error.
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  • Stayed: November 2013, traveled as a couple
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Thank KarenSorby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2013

Perfect location downtown. You can walk to the lake in 5 minutes.

The room we stayed in was stunning with a fully equipped kitchenette, which we never see in hotels in the U.S. There's even a washer and dryer in the bathroom...with soap!

There is a docking station for iPods/iPhones as well. Everything is covered!

Our room had a lovely hot tub on our balcony and it was great to relax in after rafting and hiking around.

Colin, the owner, is a joy and was kind and helpful!!

We highly recommend!!!

Parking was extra and this is only because the hotel is right in the main downtown area. We parked in the street and it worked fine.

Room Tip: Get a room with the hot tub!!!
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  • Stayed: October 2013, traveled as a couple
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Thank Phog67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2013

Our experience was excellent, very nice clean and spacious in which i hold in very high regard. We had a perfect stay its central location is a big plus, and Colin and Lisa were very helpful. It will be our first choice when we come back.

  • Stayed: November 2013, traveled as a couple
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Thank Luke951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2013

Very helpful with guiding us on the local area and suggesting great tours. Really went out of there way to help make the stay perfect. Fantastic central location with access to pubs and restaurants. Great sized rooms with friendly service ! Really impressed with the facilities and above all how welcome the staff made us feel.

  • Stayed: October 2013
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Thank Tregoweths
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2013

My experience with staying at this hotel for 3 nights follows the reviews below - from time of arrival, the focus is on service and ensuring you are well looked after. The hotel operates to a high standard, is well situated in Rotorua and very close to restaurants. Thank you Lisa and Colin.

  • Stayed: October 2013, traveled on business
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Thank George F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin M, Owner at Quest Rotorua Central, responded to this reviewResponded November 1, 2013

Dear George F,

Thank you for taking the time to leave your first review on Trip Advisor. We appreciate you taking the time to write such kind words. It was a pleasure to host you through your business trip and we hope we can welcome you back for a more leisurely stay in the future.

Kind Regards
Colin & Lisa
Franchise Directors

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Reviewed October 28, 2013

We only stayed one night and wish we could have stayed longer. The hotel is almost brand new and the rooms are lovely. Colin helped us get our bearings in the town and suggested some great places to eat and things to try out. We will reccomend to others and would book again.

  • Stayed: October 2013, traveled as a couple
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Thank fi_d_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin M, Owner at Quest Rotorua Central, responded to this reviewResponded November 1, 2013

Dear fi_d_13,

We appreciate you taking the time to write a review and tell the Trip Advisor community about your recent stay at Quest Rotorua Central. We are happy to have been of service and we are pleased that you enjoyed all elements of your stay. We hope that you enjoyed your New Zealand adventure and had a safe journey back to London.

Kind Regards
Colin & Lisa
Franchise Directors

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quest Rotorua Central

Address: 1192 Hinemoa Street, Rotorua 3010, New Zealand
Phone Number:
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Business Center with Internet Access Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #1 of 92 Hotels in Rotorua
Price Range: $131 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Quest Rotorua Central 4.5*
Number of rooms: 36
Official Description (provided by the hotel):
The Award wining Quest Rotorua Central awaits your arrival. Voted #1 Hotel - Top 25 Hotels – New Zealand in the 2017 Trip Advisor Travellers Choice Awards. If you are looking for the best of service, best location and a quality apartment in Rotorua - look no further. We are conveniently positioned in the heart of Rotorua's CBD. Centrally located to enjoy local restaurants and bars, shops and activities we are only 550m to the Polynesian Spa and lerss than 1km to the Rotorua Lakefront. All apartments are self-contained with laundry and kitchen facilities including hobs, dishwashers, microwaves / ovens and fridges. The Executive Apartments boast a private balcony and relaxing Hot Tub - ideal to soak in after a day of adventure. ... more   less 
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