Pros: This hotel is brand new (opened November 2012), the hotel room interior was superb and very clean (everything was brand new, all whiteware and electronics were top of the line), full-sized kitchen (with a full-sized oven!), in-room washing machine and dryer, great location (right in the city centre, walkable to anywhere), extremely friendly and helpful staff who also live on-site, easy street parking (free on the weekends), you're welcomed into your room with chocolate bars (not mints) and a hand-signed welcome letter!
Cons: The hotel is not located directly on/facing the lake (if you desire a lake view), the elevator is very small and fidgety (hopefully it will be upgraded/replaced), no free internet in hotel room.
Lisa & Colin are very hands-on and seem to have a very small team. Lisa was wonderful - she personally took our luggage up to our room, and gave us coupons and recommendations for a bunch of attractions. We were blown away by our stay and would definitely stay here again.
Note: the reception desk is not staffed 24/7, so if you are checking out early make sure you make arrangements with them in advance.
- Official Description (provided by the hotel):
- Quest Rotorua Central opened in November 2012 and is conveniently positioned in the heart of Rotorua's CBD. Centrally located to enjoy local restaurants and bars, shops and activities we are 550m to the Polynesian Spa and about 1km to the Lakefront. All apartments are self-contained with laundry and kitchen facilities including hobs, dishwashers, microwaves / ovens and fridges. The Executive Apartments boast a private balcony and relaxing Hot Tub- ideal to soak in after a day of adventure. ... more less
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