With only 20 powered and unpowered camping spots, it pays to book ahead if you intend to stay over the busy summer months especially if you want the prime non-powered tent area. This is a grassed area with flat spaces for about six tents right beside the boiling stream and overlooking bush. Motorhome and caravan sites are marked out with shrubs and fences for privacy. It is very quiet, especially at night, apart from the sounds of thermal bubbling and the occasional Kiwi calling. Campers get unlimited use of the thermal pools (with the exception of the private pools) and are given access in the hours before the pools open to the public and again after they have closed to the public. The pools are drained every night and cleaned before being refilled with the natural geothermal waters the next morning. There is a small cafe on site.
There is something quite magical about camping surrounded by bush with clouds of steam coming from the stream and adjoining thermal area.
From the outside the complex appears to be rather old and dated. Inside, however, there is a reasonably new ablutions block with good showers and changing areas. Campers have use of a communal kitchen and a thermally-heated drying room for wet towels and swimming gear. The complex is very clean and well-maintained. It's not a resort or spa though so don't expect 5-star facilities. The price, which includes the use of the pool complex, is very reasonable.