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“Impressed”

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Cleveland Thermal Motel
Ranked #11 of 92 Hotels in Rotorua
Certificate of Excellence
Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Impressed”
Reviewed March 18, 2014

The owner is a kind, patient human being. He provides vouchers for sights around Rotorua. Toward the end of my stay, I found out that he is currently renovating all the hotel rooms. My hotel room hadn't been renovated yet, but I found nothing wrong with it. The floor, kitchen, and bathroom were clean. Refrigerator was tidy. Overall, the hotel is affordable and conveniently situated near most of the tourist sights in Rotorua. I didn't try the mineral spa or swimming pool, so I can't comment on them. Nonetheless, I enjoyed the free Wi-Fi. It's so hard to find a hotel in New Zealand that doesn't charge/limit your access to the internet.

Great owner, great hotel.

Room Tip: If you'd like to stay in a renovated room, you could try asking the owner. Although I don't...
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  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank AsianTraveler24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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568 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (90)
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English first
Boulder, Colorado
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 11, 2014

Good basic comfortable accomodation with good self-catering kitchen facilities. Helpful hosts/owners (Brij). Moderately easy walking access (10-15 minutes) to downtown ped mall via thermal parks and the hospital or direct via Lake Road. Shops (veggie, meat, bread/milk)right across the street. Sorry we missed having any pool time - too much else to do in and around the town.

Room Tip: Nothing particular - all seemed like OK locations
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank injasutidave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
3 reviews
Reviewed March 10, 2014

This was our third stay at the Cleveland on our annual three day visit to Rotorua, and was originally tried on the recommendation of friends. Previously we always stayed at the city centre Millennium hotel, but is definitely not to be recommended.
Our hosts at Cleveland are warm and welcoming and our rooms have always been clean, comfortable and offered everything we've needed.
We make and enjoy full use of the pools and the location makes it easy to reach the city and other places of interest. Parking outside our room was never a problem and always better for us -my partner being disabled.
We left behind an item of clothing but this was promptly packaged and posted on to us, and was much appreciated.
We look forward to returning next year and definitely recommend it to you for your stay in the meantime.

Room Tip: Ground floor rooms for preference if you have problems with stairs.
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Napier, New Zealand
Level Contributor
286 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed March 8, 2014 via mobile

Based on Tripadvisor reviews we chose to stay here. I'm so glad we did. Whilst the motel is a bit old and tired, it is spacious, has a great pool, good location and well priced. Maybe the highlight was the owner Brij, who made us feel incredibly welcome, had tremendous local knowledge and was a terrific ambassador for Rotorua. Would gladly return and no hesitation in recommending.

Stayed March 2014, traveled with family
Helpful?
Thank Rick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boulder, Colorado, United States
Level Contributor
38 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed March 2, 2014

My husband and I spent one night at the Cleveland Motel in February 2014, and wished it could have been longer. The proprietor was very helpful and friendly, gave us good advice about places to go, things to see. The rooms were very clean and had everything we needed for self catering. WiFi/TV system worked great. Parking was right in front of the room, very convenient, and we had a nice quiet nights sleep there. Just wish we'd had more time to sample the pools! Great location, could walk to downtown through a lovely park with many geothermal features, and after paying for going to the "name" places during the day, felt the "free" park experience was just about as good! Downtown was quite nice, they are working on a pedestrian mall area with a concentration of restaurants, and it looks like it will be very nice when done, it already was a good stop for food.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tracy Lorraine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derby, United Kingdom
2 reviews
Reviewed February 22, 2014

Excellent facilities, everything you would need to make your stay very comfortable. Room was cleaned everyday and if not to many pots, they were washed. Mineral pools were very relaxing so you must try them, heated outdoor provided too. The owners were just amazing, so friendly and helpful and we miss them already! Please do not go anywhere else, get booked in here and you will not be disappointed! Kraig & Lisa

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kraig M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 15, 2014

Not your typical bland modern motel!
Its older, but has quiet, good sized rooms set in spacious grounds with a traditional Rotorua mineral pool and a warm swimming pool.
Well located and a very helpful proprietor.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank RobBrowW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cleveland Thermal Motel

Property: Cleveland Thermal Motel
Address: 113-119 Lake Road, Rotorua 3010, New Zealand (Formerly The Cleveland Thermal Resort)
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
#13 Family Hotel in Rotorua
#15 Romantic Hotel in Rotorua
#16 Business Hotel in Rotorua
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cleveland Thermal Motel 3*
Number of rooms: 31
Official Description (provided by the hotel):
Welcome to The Cleveland Thermal Motel. The Cleveland Thermal Motel is perfectly situated only minutes from both Rotorua's lake front and city centre, and in close proximity to many leading tourist attractions. We are an outstanding accommodation option for those visiting this tourist haven in the central North Island. Set in over 2 acres of spacious grounds with manicured lawns and beautiful gardens, the motel also offers a great outdoor heated pool, two hot thermal mineral pools, and a large children's playground area. Our comfortable rooms and amenities make The Cleveland the perfect accommodation choice for couples getaways, large groups, and in particular, family holidays. We have plenty of parking for boats, trailers, second cars or large vehicles, and with our location within walking distance of the markets at the lake, the central city, and the hospital, we are ideal for those without transportation too. ... more   less 
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Also Known As:
Cleveland Hotel Rotorua
Cleveland Motel Rotorua

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