This lodge is in a beautiful setting, which is peaceful and relaxing. The rooms were also beautiful and the open fire in the room was a delight. However the level of service was a disappointment as was the food. The dinner especially was very ordinary. We were greeted by the food and beverage manager on arrival who told us there was no chef on tonight and he was cooking dinner. This is unacceptable in this type of place! Thank goodness there was a Chef for breakfast and that was excellent. Even though there was only 6 guests in total the Manager got my name wrong, used the wrong wine class at dinner and was a little unfriendly. Whilst these are only little things, for the amount you are paying you expect better. I think there are probably better options in NZ for you to stay and enjoy the delights of NZ cuisine, wine and service. Can't fault the actual setting or lodge though.
- Official Description (provided by the hotel):
- Nestled in 2,500 acres of 800 year old native forest, this award-winning luxury lodge is a life-long dream realised by owner and passionate naturalist John Sax. This uniquely New Zealand experience is a sanctuary and retreat of breath-taking terrain, offering the ultimate in world-class accommodation and adventure. Located outside Rotorua, the Maori heartland and trout fishing capital of the world, the Lodge’s elegant, ecology-inspired and architectural style was derived from the country’s pioneering past, with timber and stone finished echoing the natural beauty and simplicity of the great outdoors. Treetops offer seven streams, on-site trout fishing, four lakes and over 35 miles of adventure trails. Family adventures include helicopter adventures to live volcanoes, geocaching hunts and for the smaller guests a 5 Star Kids Club. Of particular note is Treetops Estate to Plate philosophy, with most of the dishes created by the dedicated team of chefs featuring ingredients reared or grown on this vast estate and near 100% pesticide free. These include world-class game and trout and also highlight estate-grown fruit and vegetables plus unique native herbs from the forest. Also offered is a superb wine cellar of New Zealand and world wines, with expert advice on making the best possible matches New are the complimentary Treetops Signature Experiences; ‘Estate to Plate’ Safari, Wild Food Cooking School, and the Indigenous Food and Heritage Trail - all offering unequalled personal interaction with the natural heritage and native wilderness. Our dedicated spa offers unique health-giving Maori rituals and traditional treatments, or for golfers, Treetops extends a personal invitation to their sister lodge, The Kinloch Club which boasts the 18 hole Jack Nicklaus designed golf course. ... more less
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- Also Known As:
- Treetops Hotel Rotorua