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“It had everything we needed”

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Regal Palms 5 Star City Resort
Ranked #5 of 92 Hotels in Rotorua
Certificate of Excellence
Reviewed October 18, 2013

We stayed there for a weekend away and found it to be very comfortable. The pool was nicely heated and there was lots to do (mini golf, tennis, gym). We also made use of the free dvd library. Our room was neatly presented and spacious and had everything we needed. The spa bath was a nice addition too. I would definitely go back!

  • Stayed: October 2013, traveled as a couple
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Thank Laura L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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268 - 274 of 476 reviews

Reviewed October 16, 2013

We stayed there for our honeymoon. The resort itself has nothing much to offer.

The rooms are decent but there is no staff to attend. It is more like a motel. Even breakfast was very basic.

We had a room on the first floor. We had to pull our luggage up and down the stairs.

But, I guess this is what we can get for the price.

  • Stayed: December 2012, traveled as a couple
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Thank SmritiBajajGupta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ross M, Manager at Regal Palms 5 Star City Resort, responded to this reviewResponded October 17, 2013

We are sorry you feel we have nothing to offer but I think the main issue here is we are not open 24 hours. I do remember you wanting to use the mini golf and bicycles late at night but we do lock them up after 9 pm as we do not want to disturb other guests
As you can see from earlier reviews one of our strong points is the facilities we do have to offer and we have many compliments for that very fact

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 30, 2013

Very well managed and totally comfortable - best motel in town. Huge bedrooms and bathroom - affordable luxury. Free newspapers and biscuits! Suggest booking with one of the online hotel sites to get the best deals.

Room Tip: Good deals online
  • Stayed: September 2013, traveled as a couple
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2  Thank Peter N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2013

We stayed for two nights in a two bedroom apartment. It was the best equipped apartment I have ever stayed in, it had everything. The kitchen is well equipped, they even had champagne glasses. Each bedroom had its own flat screen cable TV which kept the kids happy. Two bathrooms with a huge spa in the main bathroom. Free DVDs to borrow, free bike hire, free tennis court, free mini golf and children's playground, free wifi. With all the free stuff available its great value for money. Then there is the pool at a gorgeous 33 degrees....it was heaven. This resort is fantastic for kids and adults there is so much to do. Thanks for a fabulous stay.

  • Stayed: September 2013, traveled with family
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Thank Helen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2013

Great place for couples, loved the spa in the room! Got a great deal through wotif for this accommodation with a free breakfast in a cafe across the road. Didn't get a chance to use the pool but was told its a nice 33degrees!

  • Stayed: September 2013, traveled as a couple
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3  Thank Katie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2013

Great facilities. Wonderful full size spa baths. Great facilities. Perfect location!. Friendly staff. Ideal for any traveller. Good for families with any aged children due to facilities like mini golf, heated pool, tennis court & play ground. Great also for a romantic stay as well! My husband always stays here as well when travelling to Rotorua for Business twice a year.

Stayed: September 2013, traveled with family
1  Thank Rosebuds63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2013 via mobile

We stayed at the Regal Palms for two nights. We also had the company's agm at the same place. I was impressed and noted that the resort's management checked on the work of the cleaning staff after. I had not seen this before and I must admit I was impressed. My overall score is 10 out of 10

  • Stayed: September 2013
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1  Thank Safaa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Regal Palms 5 Star City Resort

Address: 350 Fenton Street | Corner Ward Avenue, Rotorua 3010, New Zealand (Formerly Regal Palms Motor Lodge)
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Rotorua
#2 Business Hotel in Rotorua
#4 Luxury Hotel in Rotorua
#4 Spa Hotel in Rotorua
#8 Family Hotel in Rotorua
#20 Romantic Hotel in Rotorua
Price Range: $134 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Regal Palms 5 Star City Resort 5*
Number of rooms: 44
Official Description (provided by the hotel):
REGAL PALMS AND THE ART of HOSPITALITY Regal Palms 5 Star City Resort is located in the heart of Rotorua - New Zealand's geothermal wonderland. Here you'll find a great range of high quality accommodation options, exceptional facilities and unsurpassed hospitality. Luxury Rotorua Accommodation: Our modern and well-equipped range of superior suites and apartments make an ideal Rotorua accommodation option for couples, families, corporates and groups. Every suite and apartment has a great range of features, including a luxurious spa pool - perfect to sink into at the end of the day. Superb on-site Facilities: Be sure to make the most of the exceptional on-site facilities at Regal Palms 5 Star City Resort. Whether you want to relax with a drink in the cosy Guest Lounge, or you're up for something more active on the tennis court, in our heated swimming pool or on one of our free bicycles exploring the city - there's something for everyone here! Conference Facilities: Regal Palms 5 Star City Resort is the perfect location for your upcoming business meeting or conference. We have a range of conference packages to suit all small meetings (up to 20 persons) Packages & Promotions: Check out our Rotorua accommodation packages and promotions to make sure you're getting the best deal when you stay with us! True Kiwi Hospitality At Regal Palms, we understand that hospitality is an art that embraces service, attitude and respect for the individual needs of every guest - you can expect the same high level of customer service every time you stay with us. Warm Regards, Ross, Annie and the team at Regal Palms ... more   less 
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Also Known As:
Regal Palms 5 Star City Hotel Rotorua

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