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“In a country full of great service, these guys are the best.”

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Cosy Cottage Thermal Holiday Park Rotorua
Ranked #42 of 93 Hotels in Rotorua
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“In a country full of great service, these guys are the best.”
5 of 5 bubbles Reviewed April 16, 2012

We travelled across the whole North Island and stayed in a number of Holiday/Campervan Sites and all of them were great. But Danny and his team at Cosy Cottage Holiday Park were simply a cut above the rest. The park was great, the facilities were very clean but the Service that Danny provided was so great we haven't stopped telling everyone about his holiday park since we got back. He was so helpful and informative that he took our stay in Rotorua from being really good to Fantastic. We thought we had planned the stay to perfection, but the Restraunts, Maori dinner and other activities that he encouraged us to do just made our time there so much better.
We would definitely recommend this Holiday Park to all of our friends. Thanks Danny.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Aussie0007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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242 reviews from our community

Traveler rating
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    33
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    12
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed March 9, 2012

We stayed there one night with a tent and liked the campingground a lot. The costumer were very nice and helpful ( a lot better than the tourist information). The kitchen and the bathroom were quit clean and they have a natural steam oven where you can cook your meal. They also have a natural hot pool which is quit good to relax.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank semsch87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed February 23, 2012

Stayed here two nights with two others and it was comfortable enough and reasonably priced (though it was the only place where I had to pay extra for a third person). We stayed in a self contained cabin which could sleep up to 5 (queen, bunks and a single).

The kitchenette was large enough but the oven was a pain because you could only use either a hotplate, grill or the oven one at a time - they also neglected to give you roasting pans which made the oven rather obsolete. One of the hotplates also didn't work and we didn't have a toaster which made things a little difficult.

The staff are very friendly and the location is good, only a couple of minutes drive from town and close to all of the major attractions in Rotorua (could easily stay for a week and find things to do every day). They also back onto a hot water beach (though they tout it as a little more than it is on the website) and have a heated pool, bubbling mud pool (for looking only), steam oven and mineral hot tubs on site which is a bonus.

  • Stayed January 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RKC26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ccrotorua, Manager at Cosy Cottage Thermal Holiday Park Rotorua, responded to this review, February 25, 2012
Hiya

Glad to here that it was enjoyable enough but at the same time I wanted to acknowledge that you were disappointed with aspects of the kitchenette. I wish you would have popped into the office and asked about your concerns at the time, we could've helped. For instance, there are toasters in every unit (just not on the countertop - on a shelf or in a cupboard) and we have spare oven trays.
Also, the 'chalet stoves' are manufactured in such a way that you can either run, one element and the oven or two elements.

All of this aside, your thoughts haven't fallen on deaf ears, we'll see what we can do to improve the kitchenette with the team and go from there.

Kind Regards
Danny
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dannevirke
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed February 14, 2012

We stayed in a single room with a double bed and bunks, with a toilet included. Everything was tidy and the room was great for our small family.We really enjoyed the spa pools and the hot water beach was great fun to dig in. The staff were great at pointing us in the right direction of a great fish & chip shop. We would happily stay again as it wasn't too expensive, was handy to everything and was lovely and quiet, being off the main road.

Room Tip: Our single room was a bit tight for space but it was perfect for the 3 of us.
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  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank m0rgan18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ccrotorua, Owner at Cosy Cottage Thermal Holiday Park Rotorua, responded to this review, March 15, 2012
Hiya

Sorry for the delay in reply! This is my second attempt as my first reply was rejected for including a link. The link was to our blog were I thanked you for the gloves. We're very grateful and they're being put to good use. Glad you enjoyed your stay

Cheers
Danny
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berkshire
Level Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed February 7, 2012

We stayed in one of the cabins for a total of four nights, the cabin was self contained with kitchen, en suite and tv, fridge, kettle, toaster, cooker, pans, fan.

The bed was super comfy, due to the thermal land there is piping hot water all day for showers.

The park itself has natural hot tubs which were cleaned daily, a steam oven to cook in and a bubbling mud pool to go see.

The new managers were super friendly and keen to help in anyway they could. We hired bikes and they showed us a cool route to go see lakes and thermal areas. The managers were even able to give us hints on how to cook in the steam oven which was great. We booked a Maori concert with them which was the best thing we did in Rotorura its really recommended.

We were not camping but the heated tent sites were awesome!

All round thumbs up!

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sezl1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ccrotorua, Manager at Cosy Cottage Thermal Holiday Park Rotorua, responded to this review, February 25, 2012
Hello,

Thanks for the feedback, its much appreciated.

We'll pass your comments onto the team.

Safe Travels
Danny
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
7 reviews
3 hotel reviews
4 of 5 bubbles Reviewed January 21, 2012

My partner and I have stayed twice at Cosy Cottage in a kitchen cabin and were very happy there. The kitchen cabin has a double bed and single bunks and another single bed. It has a TV and a microwave and chalet stove and has hot and cold taps in the kitchen. Other kitchen cabins we have stayed in only have a cold water tap in the kitchen.

There are three hot pools of varying temperatures and a swimming pool .... and the showers are free!

There are also two BBQs and they are also free.

  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Linda F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ccrotorua, Manager at Cosy Cottage Thermal Holiday Park Rotorua, responded to this review, February 25, 2012
Hi Linda

Just wanted to thank you for the feedback and encouraging words!

We'll keep working hard and we'll look forward to seeing you again.

Cheers
Danny
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Zealand
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed January 15, 2012

We had a self contained 2 bedroom cottage for 2 nights that was comfortable and clean. Nice to have the option of our own bedding or bedding provided depending on what you wanted to pay. A swimming pool was available for use and two spa pools, and it was only a short walk down to the beach. New World Supermarket a short drive away. Was very comfortable and met our needs.

Room Tip: The cottages are closest to reception and road, having said that, they are well set back so no noise...
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  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carotraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ccrotorua, Manager at Cosy Cottage Thermal Holiday Park Rotorua, responded to this review, February 25, 2012
Hi Carotraveller,

Thank you for leaving feedback, and we're stoked that you enjoyed your stay.

See you next time,
Danny
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cosy Cottage Thermal Holiday Park Rotorua

Property: Cosy Cottage Thermal Holiday Park Rotorua
Address: 67 Whittaker Road, Rotorua 3010, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool
Hotel Style:
#1 Best Value Hotel in Rotorua
#4 Top resorts Hotel in Rotorua
#17 Spa Hotel in Rotorua
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Cosy Cottage Thermal Holiday Park Rotorua 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
We specialize in providing affordable accommodation in Rotorua, like our “world famous” heated camping sites, powered campervan sites, and of course our namesake, cosy cottages. While you’re here we have plenty to keep you relaxed, soak in our geothermal hot pools, cook from our Thermal Steam Cooker to walks to the Rotorua lakeshore, where you can dig your own hotpools at the beach. Explore the natural geothermal area around and within the holiday park and meet some of the friendly wildlife that share these grounds with us. All without hearing traffic noise or sulphur smell but within a 20 minute walk to the city. Our staff are all well versed in the local attractions and can help you get the most out of your stay in with us while in Rotorua. Cosy Cottage is now under new Ownership and Management. We welcome you to come and Stay, from the team at Cosy Cottage Thermal Holiday Park ... more   less 
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Also Known As:
Cosy Cottage International Holiday Park Hotel Rotorua
Cosy Hotel Rotorua

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