We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great place to stay” 4 of 5 bubbles
Review of Silver Fern Rotorua - Accommodation and Spa

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Silver Fern Rotorua - Accommodation and Spa
Ranked #4 of 93 Hotels in Rotorua
Certificate of Excellence
Newcastle, Australia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great place to stay”
4 of 5 bubbles Reviewed August 11, 2014

We stayed here for two nights in August 2014. It was lovely and clean. As it was during winter, we found the heating was great and if anything had to turn the heater off during the night as we got too hot!! The spa in the room as awesome. Although Rotorua is known for is geothermal pools etc we found having a private spa we didn't have to pay for was also a novelty. The guest laundry was also a pleasant surprise and much appreciated for a quick mid holiday wash. Allan and Shirley were great with some great suggestions of things to do for our next couple of days.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FlickAnne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

959 reviews from our community

Traveler rating
    672
    235
    43
    8
    1
See reviews for
225
528
28
26
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (193)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 6, 2014

Wonderful friendly staff. Who gave ua very warm welcome.
Luxury warm, clean rooms.
We loved our stay here and will definitely be back as well as spread the word with family, work colleagues and friends.

Room Tip: Room 2 was great But early morning spa from room above can be noisy
See more room tips
  • Stayed August 2014, traveled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Moerewa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, New Zealand
Level Contributor
59 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed July 23, 2014

We stayed as a family for a couple of nights over the school holidays. We found the unit to be very clean and tidy with everything we needed. The owners at front desk were very friendly and helpful which makes all the difference. We didn't use the spa so cant comment on that however the sofa bed that our son used was very uncomfortable. Mattress toppers on that and the main bed would certainly make both much more comfortable. We were worried about the road noise but we didn't hear any at all. However we did hear a lot of noise from the upstairs unit late into the night which spoiled what was otherwise a really nice unit. Location was a little too far from town for us to walk but not a big deal. Overall a lovely modern unit and we would stay again but only in an upstairs unit (and if there was mattress toppers :) ).

Room Tip: Upstairs units so you don't get the noise.
See more room tips
  • Stayed July 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank TandaP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed July 17, 2014

We had stayed here previously so decided to book in for a one night stay. We had previously found it comfortable, but hadn't had to use the sofa bed before. It was extremely uncomfortable - we could feel every spring. I resorted to sleeping on the duvet which made it much better, so an investment in some mattress toppers would be a good idea. $220 for a one bedroom unit was also extremely expensive. For less than this we got a gorgeous, spacious apartment in Paihia right across from the beach. Not sure we'll go back.

  • Stayed July 2014, traveled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank Wairiki2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SilverFernRotorua, Owner at Silver Fern Rotorua - Accommodation and Spa, responded to this review, July 21, 2014
We are pleased you enjoyed your first stay with us, and were saddened to hear your second stay left you feeling disappointed in the sofa bed. These sofa beds are inner-sprung to ensure their comfort over traditional style sofa beds. We will look into how to make these more comfortable for our guests in the future. Bookings made directly through our website receive the best rates, where our One Bedroom suites start from $175, and our Studio rooms start from $135 which can suit the price conscious traveller better. Thank you for taking the time to write a review, as it is with this feedback we can continuously improve our offering at the Silver Fern.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Petersburg, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 17, 2014

We stayed at the Silver Fern only 1 night while we were in Rotorua, but wish we had stayed longer! The room was beautiful, and well-located (easy walking distance to most things) and the people were incredibly friendly and helpful.

If we're ever back that way, we will definitely stay again!

  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AJasmineB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Littlehampton, Australia
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed July 15, 2014

At first I was apprehensive as my room was Suite 5, one of the closest to the road on the ground floor but there was next to no road noise at all which was very impressive!

Rooms are spacious and the bathroom is massive.

Alan and his wife at Reception are lovely and offered great info on where to eat in Rotorua in the evening.

Truly great accommodation with impeccable attention to detail!

  • Stayed July 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Schmenz1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed July 15, 2014

2nd visit.
Stayed 1 night good price for that special luxury feel nothing forgotten to make your stay special
Handy to Rotorua and a beautiful breakfast available. 11 am checkout an extra bonus

Robert & Shirley Turner

Room Tip: room 21` for couples upstairs end unit
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank O1691GXrobert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Rotorua hotels
1.0 mi away
Quest Rotorua Central
Quest Rotorua Central
#1 of 93 in Rotorua
5.0 of 5 bubbles 660 reviews
1.5 mi away
Novotel Rotorua Lakeside
0.6 mi away
Holiday Inn Rotorua
Holiday Inn Rotorua
#20 of 93 in Rotorua
4.0 of 5 bubbles 774 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Arista of Rotorua
Arista of Rotorua
#3 of 93 in Rotorua
4.5 of 5 bubbles 837 reviews
0.1 mi away
Sport of Kings Motel
Sport of Kings Motel
#2 of 93 in Rotorua
5.0 of 5 bubbles 1,196 reviews
0.2 mi away
Regal Palms 5 Star City Resort
Show Prices
Show Prices
Show Prices

Been to Silver Fern Rotorua - Accommodation and Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Silver Fern Rotorua - Accommodation and Spa

Property: Silver Fern Rotorua - Accommodation and Spa
Address: 326 Fenton Street, Rotorua 3010, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Spa Suites Wheelchair access
Hotel Style:
#3 Spa Hotel in Rotorua
#4 Luxury Hotel in Rotorua
#6 Romantic Hotel in Rotorua
#6 Business Hotel in Rotorua
#7 Family Hotel in Rotorua
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Silver Fern Rotorua - Accommodation and Spa 4*
Number of rooms: 25
Official Description (provided by the hotel):
Five star motel accommodation in Rotorua, New Zealand. The Silver Fern offers free wi-fi, free parking, free DVD hire,free bicycle hire and an on site Day Spa. Spa bath or spa pool in every room, and high quality fittings and furnishings make Silver Fern the best choice for accommodation in Rotorua. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Cheap Tickets, Agoda, Travelocity and Priceline so you can book your Silver Fern Rotorua - Accommodation and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Silver Fern Rotorua Hotel Rotorua
Silver Fern Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing