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“Silver Fern a success!”

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Silver Fern Rotorua - Accommodation and Spa
Ranked #4 of 93 Hotels in Rotorua
Certificate of Excellence
Hamilton, New Zealand
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Silver Fern a success!”
5 of 5 bubbles Reviewed October 14, 2012

We stayed at the Silver Fern for 3 nights, and would definitely recommend it. Although not in the city centre itself, it is a five minute drive, and you can borrow bikes from Shirley and Allan to ride around the city. You should take them up on this if you go- Rotorua is very flat and easy to get around, and Shirley and Allan will even recommend you cycle paths to use!

The rooms were good- spacious and clean. The private spa was excellent; the only minor thing that I wished that the rooms had in a perfect world would be a more powerful heater or dehumidifier, as the room did get quite a lot of condensation overnight. However, this is being picky, and the room itself was otherwise perfect.

Lovely people and an excellent stay. We also used the spa at the hotel which was truly fantastic- if you go, you must use it! The personal touch and recommendations really make this a very good hotel to use.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Charlotte W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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964 reviews from our community

Traveler rating
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227
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (194)
Date | Rating
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English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 13, 2012

Great service, beautiful room, good value! The rooms are clean and comfortable. The wi-fi is fast and we were pleased to find that the guest laundry was free to use ( only had to pay for the dryer). We would be happy to recommend this hotel to others.

Room Tip: Extremely friendly service, very comfortable beds and facilities. Excellent, fast wi-fi. Very clean.
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Janet C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 11, 2012

My wife and I stayed recently and found the room and spa to be fantastic and great value. They were VERY clean and comfortable, how some people complain on this ite is a mystery. They obviously have extremely high expectations. We have traveled extensively in NZ and many other parts of the world and found this resort to be comparable with some of the best we have stayed in. Congratulations to Alan and Shirley, my wife and I will be back!!

Room Tip: If th e other rooms are as good as Studio apartment 1, then it will not matter which you choose.
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BillCampbell562
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darwin, Australia
Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed October 11, 2012

The Silver Fern is excellent value. The studio room was large, immaculate and well appointed even including a spa. Location is very good with thermal springs just down the road. The service was excellent with much advice about where to go and what to see.

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JackDarwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new zealand
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed October 5, 2012

We stayed for two nights at the Silver Fern and thoroughly enjoyed our stay. The units are very clean and well provisioned, the bed and lounge suite very comfortable. Yes, as mentioned, the bathroom had ventilation problems having no extractor fan and the shower leaked through the door so a well positioned bath mat was essential but these are very minor issues. It isn't your home so live with it. The motel is well away from the central city noise and the 'hush' glass effective against the road noise. The only downside, of which the owners had no control, was, our 'neighbours' upstairs filling and using the spa bath at eleven o'clock at night. We had only just arrived from Auckland after a twelve hour flight, tired and jet lagged but hey ho! who wants to sleep! Not withstanding, a very comfortable place to rest your head and lots to do in the local area, We would happily return if visiting Rotorua in the future.

Room Tip: Choose an upper floor then it can be you filling your spa bath annoying everyone downstairs. :)
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bendyNewZealand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed October 4, 2012

We stayed for one night in a Standard Studio Suite. On the positive side, it had a massive sunken spa which was great, although the jet switch was on the other side of the room which was a bit odd and awkward. The bed was not particularly comfortable and we could hear every word of the conversation going on in the room next door - not very private and made you speak in hushed tones to avoid being heard yourself. There was a bell directly outside our room which went off every time the phone in the office rang - a very outmoded system in the days of redirects and mobile phones, not to mention disruptive to relaxing guests. Wouldn't stay here again.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aussiekarla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, CO
Level Contributor
65 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed October 1, 2012

Thoroughly enjoyed our stay at the Silver Fern. Allan was very welcoming, friendly, and helpful with advice on sites to see about town and the Thermal district, and with carrying our bags upstairs for us. We ordered breakfast in room both mornings (porridge, toasts, and juices), which was delivered on-time, hot and delicious... it's actually a good value, we thought.

The room was large and comfortable. The bathroom, with the in room spa tub, was spacious and well-lit. Ventilation in our room wasn't an issue, and the make-up of the room while we were out for the day left the bathroom spotless and dry.

The location was quite good, right on the main street headed into Rotorua, but it was pleasingly quiet... even with the bonfire party going on across the street at a nearby house on night!

The free internet service was excellent and fast.

We would definitely stay again at the Silver Fern the next time we visit Rotorua.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank igbotrevordc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Silver Fern Rotorua - Accommodation and Spa

Property: Silver Fern Rotorua - Accommodation and Spa
Address: 326 Fenton Street, Rotorua 3010, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Spa Suites Wheelchair access
Hotel Style:
#3 Spa Hotel in Rotorua
#4 Luxury Hotel in Rotorua
#6 Business Hotel in Rotorua
#6 Romantic Hotel in Rotorua
#7 Family Hotel in Rotorua
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Silver Fern Rotorua - Accommodation and Spa 4*
Number of rooms: 25
Official Description (provided by the hotel):
Five star motel accommodation in Rotorua, New Zealand. The Silver Fern offers free wi-fi, free parking, free DVD hire,free bicycle hire and an on site Day Spa. Spa bath or spa pool in every room, and high quality fittings and furnishings make Silver Fern the best choice for accommodation in Rotorua. ... more   less 
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Also Known As:
Silver Fern Rotorua Hotel Rotorua
Silver Fern Hotel

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