When we booked this hotel through our travel agent, it was called 'The Heritage'. We were of the impression that this hotel was just that little bit special.
Upon arriving in Rotorua, we called into the information centre for directions. They did not have a clue about our hotel,until we gave them the address. It was then that we found out that it was no longer 'The Heritage', but another Holiday Inn.
Although the reception area looks smart, the outside, and indeed, the rooms look dated.Our first room was with two double beds, so we requested a room with one queen or king bed. The next room they gave us was exactly the same, but on a different floor. The next room they gave us was one with a king bed.
This room had a great view overlooking the heritage village, so we cannot complain about that. Each night when it was dark, we could make out the ghostly views of the steam rising from the thermal springs.
On the down side, the bathroom was rather pokey. Certainly, it was impossible to swing the proverbial cat. Apart from the view, our room itself was nothing out of the ordinary.
Certainly, we have stayed in much worse hotels, but we have also stayed in better.
I must reiterate!! The staff were by far the best feature about this hotel.More
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