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“Great service and good value”

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Birchwood Spa Motel
Ranked #79 of 92 Hotels in Rotorua
Cape Town Central, South Africa
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great service and good value”
Reviewed November 23, 2012

The motel was super close to all the parks we wanted to visit. The rooms themselves looked a bit old but otherwise spacious and clean. What stood out was the friendliness and service of the staff. The motel had a huge collection of DVDs, so we took advantage of that and also provided unlimited free Wi-Fi (other places advertise free Wi-Fi but it's often limited and you end up paying for more).

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HumptyDumptyJ0urney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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94 reviews from our community

Traveler rating
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    37
    19
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    5
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Any
English first
Islamabad, Pakistan
Level Contributor
288 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
Reviewed November 5, 2012

Lovely deep spa, firm bed, free wifi and our room had free breakfast. While other reviewers have noted that this place is located on the main road, 90% of motels in Rotorua are so you will get traffic noise everywhere. For us it was not so noticeable. There is also an on-site guest laundry. Great place to stay and the owners were really helpful. Free parking onsite

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Oren F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, Waikato, New Zealand
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 25, 2012

Booked 2 of the townhouses for our netball team. Booking via email was fast and friendly. Houses were very clean and tidy. Each house also has an internal garage which came in handy. The grounds were kept nice and tidy. Hosts were friendly and left us to it. Only downfall was the spa - separate spa cabin is to be shared by the 4 houses and it was quite small. On top of that, we were given a half hour time limit per house and had to retrieve the key every time we wanted to use it. Overall, a lovely stay though.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travel_lovin_Kiwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shellharbour, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 15, 2012

Just spent two nights at the Birchwood Spa. Very clean, comfortable studio apartment with private spa pool in courtyard. Romantic package with sparkling wine and chocolates, even though I was traveling alone! Nice touches like a thank you card and jug of fresh milk. Kevin and Connie very helpful in suggesting places to eat. It is a short drive into town, but very close to the geyser which can be seen from the room.

Room Tip: I had a studio but a colleague had a one-bedroom apartment which was very spacious.
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  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gillynewzealand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Papeete, French Polynesia
Level Contributor
68 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed May 9, 2012

Charming and helpfull couple at front desk,
FREE wireless internet, private spa on private terrace, parking in front of unit, well kept surroundings with lovely flowers, close to Fenton Street and shopping
Very good rate for the quality offered (115 NZ/2 pers)
Large one bedroom unit for 4 persons: new and extremely clean, well lit, well heated, well equipped kitchen, no sulphur odor inside!
We warmly recommend this motel !

Room Tip: Not number one which is on a busy street side
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  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank maramanocent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, New Zealand
Level Contributor
49 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed November 28, 2011

We spent a night at the Birchwood Spa Motel after a dusty and hectic three days competing at a sporting event in Rotorua. This place was a haven for us, and the spa bath was a very welcome sight!

The units are an excellent size, and the spa bath outside in the little courtyard was wonderful. I would recommend getting a ground floor unit with the spa bath outside ... so lovely and relaxing!

The hosts are very friendly and chatty, and nothing is too much trouble. The units are clean and secure.

I will definitely stay here again. Free broadband, too!

Room Tip: Ground floor until with spa bath outside - blissful!
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  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tinzaroo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
3 reviews
Reviewed October 15, 2011

I just left the Chateau at Ruapehu & the Bichwood Spa room was much more welcoming with fresh milk & tea! The Hosts Kevin & Connie were very sweet & lovely to chat to. The room was very clean, warm and roomy. I didnt hear one truck but I sleep with air plugs. I would say anywhere in Rotorua where Hotels & Motels are located there will be some traffic as mentioned in other reviews. For the value I found it a great central place to stay. Kevin & Connies warmth and knowledge of Rotorua also helped alot. I would definitely stay again if the opportunity arose. Thanks Alot !! Mike & Jordan , Perth , Australia

Room Tip: I am not sure about kids activities but having the internet was definitely a bonus for my son! Besid...
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  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AllBlacksFan65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Birchwood Spa Motel

Property: Birchwood Spa Motel
Address: 6 Sala Street | Po Box 6107, Rotorua, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Airport Transportation
Hotel Style:
#43 Luxury Hotel in Rotorua
Price Range (Based on Average Rates): $
Hotel Class:4 star — Birchwood Spa Motel 4*
Number of rooms: 17
Official Description (provided by the hotel):
Enjoy a warm welcome at the Birchwood Spa Motel. Studio, one and two bedroom spa units, townhouses with own garaging, close to thermal attractions, 2.5kms from town centre. Studios offer tea/toast making facilities, other units have well equipped kitchens. Qualmark Four Star rating. ... more   less 
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Also Known As:
Birchwood Hotel Rotorua

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