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“we love it!!”
Review of Polynesian Spa

Polynesian Spa
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$143.96*
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Ranked #2 of 13 Spas & Wellness in Rotorua
Certificate of Excellence
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Owner description: Polynesian Spa is New Zealand’s leading international day spa. In a picturesque, tranquil setting overlooking Lake Rotorua, visitors can enjoy a wonderful fusion of relaxing hot spring pool bathing, sumptuous spa and massage therapies and picturesque lake views. Polynesian Spa has the use of two types of hot mineral water, one alkaline and one acidic, that are the unique point of difference of the operation. Many thousands of visitors to the spa have attested to the remedial effect the hot mineral waters have on such ailments as muscular complaints, arthritis and rheumatism. The Priest and Radium springs are most noted in this respect. We invite you to experience this World Top Ten Spa (natural/thermal/medical), as voted by readers of the prestigious Conde Nast Traveller magazine for several years and once again in 2011. We look forward to welcoming you to Polynesian Spa.
Level 1 Contributor
3 reviews
“we love it!!”
Reviewed March 26, 2014 via mobile

We go to polynesian Spa quite often. Its really nice to soaking in the spa. Price is bit expencive, but its our treat!! I wonder i any local discount...

Helpful?
Thank halloween55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PolynesianSpa, Manager at Polynesian Spa, responded to this review, April 2, 2014
Hi,

Thank you for your wonderful review of Polynesian Spa. I am glad you enjoy soaking in our natural hot mineral pools. We most certainly do have deals specifically for locals, please see our website or ask our friendly staff next time you are at Polynesian Spa.

We look forward to hosting you.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
Level 5 Contributor
81 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
“Bit pricey”
Reviewed March 25, 2014 via mobile

Great experience, but thought it was a bit pricey. We spent time in the main pool, which was about 38C and was very relaxing. Joints felt better the next day too.

Visited March 2014
Helpful?
Thank EAS509
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PolynesianSpa, Manager at Polynesian Spa, responded to this review, April 2, 2014
Hi

Thank you for taking the time to post a review. I am glad you enjoyed your soak and felt relaxed afterwards. We feel our prices are very much in line with other attractions around town but we do appreciate your feedback and are looking at ways to add value to our guests experience.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level 5 Contributor
75 reviews
35 attraction reviews
common_n_attraction_reviews_1bd8 43 helpful votes
“Best thing in Rotarua”
Reviewed March 22, 2014

Husband and I booked spa treatments (wonderful) and to access to the Lady Spa beforehand. Wish we had got there earlier as it was so lovely. After our spa treatments we rested in the lounge area with lovely tea and citrus water. Highly recommeneded. Only downside is we purchased some mud products to take home and forgot about the 100ml limit so all our 150 ml bottles were confiscated by NZ customs. made for a very expensive visit to the spa so hopefully NZ customs staff are feeling great!

Visited March 2014
Helpful?
Thank MsAdelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PolynesianSpa, Manager at Polynesian Spa, responded to this review, April 2, 2014
Hi,

Thank you for taking the time to post a review about your experience at Polynesian Spa and also your recommendation. I am thrilled to read that you enjoyed your soak in our deluxe Lake Spa and your spa treatments.

We are very sorry to hear about the bottles being confiscated. We have attempted to contact you via email to rectify situation and will await reply.

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level 6 Contributor
139 reviews
55 attraction reviews
common_n_attraction_reviews_1bd8 51 helpful votes
“Totally Relaxed”
Reviewed March 20, 2014 via mobile

My wife and I booked appointments, she for a facial, me for a manuka honey back and leg massage. Our experience was wonderful. With our package we were given soft robes to wear once we completed our hot pool time. We were encouraged to come as early as we liked to enjoy the pools prior to our treatments. The pools are of graduated temperatures starting at 36 degrees and rising to 38, 40 and 42 degrees (very hot). These pools were reserved for people receiving spa treatments and were not crowded. We went early (9:30am) in the morning and were told the pools are freshly cleaned overnight.
There was a locker where I put my belongings safely.
Bobbie-Lee my therapist was amazing! Her hands were magic and the treatment totally relaxed me. It was so relaxing I felt I was in a stupor for almost half an hour afterwards. Luckily, we were able to go to a beautiful room overlooking Rotorua and the tranquil hills in the distance and were given "restful tea" and citrus water to enjoy the peaceful afterglow. It was a first class top grade spa day.

Visited March 2014
Helpful?
Thank Russ Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PolynesianSpa, Manager at Polynesian Spa, responded to this review, April 2, 2014
Hi Russ,

Thank you for taking the time to post such a wonderful review. It was our pleasure to host you and your wife in our Retreat. I am glad you enjoyed your experience at Polynesian Spa and will apss your comments on to Bobbi-Lee.

We look forward to hosting you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chatteris, United Kingdom
Level 3 Contributor
8 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
“Pleasant way to wind away a few hours”
Reviewed March 19, 2014

We took the adult pool options which comprised of 4 pools. Each increased in temperature from 36 to 42.

There were also heated loungers too.

Changing facilities and showers were excellent.

Not the cheapest afternoon at 88 dollars for 2.

Visited March 2014
Helpful?
Thank Susan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PolynesianSpa, Manager at Polynesian Spa, responded to this review, March 24, 2014
Hi Susan,

Thank you for taking the time to post a review. I assume you opted for the Lake Spa with the four hot pools, heated recliners and changing facilities that include towels, secure lockers, hair dryers.

I am glad you had a relaxing experience!
We look forward to hosting you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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