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“Our Place of Stay for Rotorua”
Review of Rydges Rotorua

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Rydges Rotorua
Ranked #49 of 92 Hotels in Rotorua
Auckland Region, New Zealand
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Our Place of Stay for Rotorua”
Reviewed July 18, 2014

We usually book either one or two Deluxe Twin rooms when we head out to Rotorua as these rooms are very spacious. Beds are comfortable and even more so with the new free wifi. A couple of times when accommodation in Taupo were full, we stayed at Rydges and drove to Taupo for the day and back for the evenings. Kids stay and dine free and is one of the features of Rydges why we choose it over others. Room for improvement on bathroom cleanliness and the hot pool needs a good scrub-up. The fitness facility needs an upgrade too. Otherwise, staff were friendly and if we had requests and queries, these were dealt with promptly and efficiently. The rooms at Rydges is the reason we choose Tusitala (spacious and modern rooms) when we are in Samoa.

  • Stayed August 2013, traveled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank TropicalMango72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Rydges Rotorua, responded to this review, July 20, 2014
Thank you TropicalMango72, for taking the time to share your experience. I am glad to learn that your kids enjoyed our stay and eat free promotion and you made the most of the FREE WIFI. I will follow up with your comments around the hot pool. We look forward to welcoming you back to the hotel in the near future. Kind Regards, James Billing, General Manager
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1,206 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Auckland Region, New Zealand
1 review
Reviewed July 17, 2014

My mum, my daughter, my two nieces and I stay for three night in a Deluxe Twin Room. The room was very comfortable and worm. The children eat breakfest for free every mornimg.The family enjoys everything's, about our stay here. Great value for money.

  • Stayed July 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Laalaai E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Rydges Rotorua, responded to this review, July 20, 2014
Thank you Laalaai E, for your kind comments. I am glad your mother and family enjoyed their stay with us. We look forward to welcoming you back to the hotel in the near future. Kind Regards, James Billing, General Manager
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LaPlace, Louisiana
Level 6 Contributor
292 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed July 17, 2014

We had a nice big room with plenty of places to sit, and a spa tub and balcony. Our room overlooked the race track next door and it was great to sit on balcony early in the morning and watch horses being exercised. There is a free washer and dryer downstairs. The food at dinner was excellent, and a the breakfast buffet was varied. I can't say enough good things about the staff that was friendly and helpful beyond what we experienced anywhere else on this long trip. Special thanks to James at the front desk, and Mary the breakfast lady.

  • Stayed May 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank grip652
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Rydges Rotorua, responded to this review, July 17, 2014
Dear grip652, thank you for your kind comments. Mary was thrilled to learn you had mentioned her service. We hope to welcome you back to the hotel in the near future. Kind Regards, James Billing, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
2 reviews
Reviewed July 16, 2014 via mobile

I stayed for two nights in a superior queen room. My husband and I were both thrilled at the size of the room, as well as the charming and comfortable furniture. The bathroom was a nice size with two sinks, the only downside the shower, which had too many years of built up soap scum that only a renovation would get rid of. Situated in a good location, just minutes drive into the town.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KPhillips1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Rydges Rotorua, responded to this review, July 17, 2014
Dear KPhillips1989, thank you for taking the time to share your experience with us. I have followed up with your comments in relation to the shower. We hope to welcome you back to the hotel in the near future. Kind Regards, James Billing, General Manager
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Auckland Region, New Zealand
1 review
Reviewed July 16, 2014

My husband 2 children and I stayed in the King Spa Suite. Very spacious and clean and tidy. The kitchen was sparse and overall interiors dated but big rooms and good location. Overall breakfasts are value for money with Kids Stay and Eat Free. So at $16 per adult very affordable, tip is to nook in advance or you will pay $27 if you jyst turn up. With lots of families staying over the school holidays the noise upstairs from kids running around and doors banging was slightly annoying, balconies have great outlooks to the lake and are huge, would imagine over summer these would be great spots to hang out on.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ReedyMR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Rydges Rotorua, responded to this review, July 17, 2014
Dear ReedyMR, thank you for your kind comments. I am glad you were able to enjoy our rise breakfast and lake views. We look forward to welcoming you back in summer, Kind Regards, James Billing, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level 4 Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 16, 2014 via mobile

We've stayed here now for the 4th time & it's great value for money!
The kids love the indoor pool & the buffet breakfast.
The rooms are clean & comfortable,but overall the place is in need of modernising.
(A lick of paint would go a long way in improving it)
Happy hour drinks special was an added bonus with this weekends family deal & we enjoyed a few before heading out for dinner. Room service one night was really good, the meals were surprisingly large & tasty.
Would definitely visit here again!

Stayed August 2013
Helpful?
Thank Natasha G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Rydges Rotorua, responded to this review, July 17, 2014
Dear Natasha G, thank you for your kind comments. The team were thrilled to learn you enjoyed our happy hour drinks and that the kids made full use of the pool. We hope to welcome you and your family back to the hotel soon, Kind Regards, James Billing, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 16, 2014 via mobile

We recently stayed in the school holidays we had a great room on the fourth floor just down from the pool. Great facilities including seperate room with spa bath spacious room. It was both nice and child friendly. There was limited cutlery eg two cups, tea spoons and glasses although when we went downstairs the restaurant manager was lovely and happily gave bowls and a jug to heat a baby bottle in. Central in location. We enjoyed our stay and would recommend to others fantastic value for money.

Stayed July 2014, traveled with friends
Helpful?
Thank 672rhysm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Rydges Rotorua, responded to this review, July 17, 2014
Dear 672rhysm, thank you for your kind comments. The team in the restaurant were thrilled with your comments and glad to be of assistance to you and your family. We look forward to welcoming you back to the hotel in the near future. Kind Regards, James Billing, General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rydges Rotorua

Property: Rydges Rotorua
Address: 272 Fenton Street, Rotorua 3201, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Rotorua
#30 Family Hotel in Rotorua
#34 Luxury Hotel in Rotorua
Price Range (Based on Average Rates): $
Hotel Class:4 star — Rydges Rotorua 4*
Number of rooms: 135
Official Description (provided by the hotel):
Rydges Rotorua is located in a park like setting on the edge of the city's Racecourse. The hotel boasts panoramic views towards Lake Rotorua and Mokoia Island. Along with the most spacious guest rooms in the city, offering FREE WIFI, the hotel also has extensive catering facilities, including the Atrium Restaurant and Bar, Mezz Bar, 24 hour room service and over 560sqm of function. The hotel is within easy walking distance of the city centre, Convention Centre and many of the city's main attractions are a short drive away. ... more   less 
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Also Known As:
Rydges Rotorua Hotel Rotorua
Rydges Hotel Rotorua
Rotorua Rydges Hotel

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