Quite awesome how there's a five-floor hotel in Rotorua.
Check-in/concierge (do they even have one?)/front desk staff were friendly, helpful and polite. Our room had a serious issue, which was dealt promptly and efficiently. Good service. Plenty of brochures on the bottom floor to help you with activity planning around Rotorua.
The lake view room was worth it. Not because of the lake, but because the view in that direction is a less "busier" and more comfortable to look at. The fact that there is complimentary newspaper and parking is always a good bonus.
However, the hotel charges you for some trivial items. For example, slippers are $5 per pair (you would expect complimentary ones in your hotel room closet) and toothpaste is $2.
No problems with that.
At worst, disappointing; at best, adequate. Bath tub was stained. Carpet was stained. Some dust on the magazines.
Best location in Rotorua - just by the lake! If you don't have a lake view room, then go outside - it's about five minutes walk maximum - and enjoy the lake there! Man restaurants within walking distance (e.g. Pizza Hut) so eating will not be a problem.
Apart from what I have said above, everything else is fantastic.
Warm swimming pool...?
Overall, it is a very good hotel, and it just has some areas in which it needs to improve to get a be a perfect hotel, especially how it is already advantageously situated near the lake.
- Official Description (provided by the hotel):
- Novotel Rotorua Lakeside is ideally situated near the shores of lake Rotorua and withing meters of the CBD and restaurant sector.. The hotel has 199 modern, spacious accommodation rooms, some with stunning lake views, including 11 suites and the prestigious Royal suite. All bedrooms have either a king or two double beds, en-suite with shower over bath, mini bars and safes. Guests also have access to our fully equipped gym, indoor heated pool and geothermal plunge pools. Atlas cafe and restaurant is open all year round, serving guests and visitors from the extensive buffet and ala-carte dining. Our Hotel bar Clarke's is the perfect place to relax and enjoy a drink fireside or catch up with friends over a shared platter on our outdoor courtyard. ... more less
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- Also Known As:
- Novotel Rotorua Lakeside Hotel Rotorua
- Accor Rotorua Lakeside
- Rotorua Novotel