I had booked a double garden room as we were travelling with our two children. On checking into our room the first thing we noted was there was no garden view.... Only of the footpath outside! A double room is not big enough for two adults and two children. I should have listened to earlier reviews on here stating that, and not the reservations staff at the hotel. The upgrade to a room with a balcony was appreciated however.
What was extremely disappointing was the fact that we checked out of the hotel, and unfortunately my daughter left behind her jewellery bag hanging on the back of the bathroom door. We realised this about two hours after leaving the hotel, and I rung them immediately. Nothing had been handed in by the cleaners, but they asked us to ring back the next day.... Which we did....new staff, no one knew anything about it... Not happy at the way this was dealt with.
At the end of the day, our fault we left it in the first place, and the jewellery was not expensive, but i would have expected a bit more honesty from a hotel of this calibre.
For that reason I would not recommend this hotel.
- Official Description (provided by the hotel):
- Qualmark rated 4.5 star Resort Hotel with unique architectural design, located across from Polynesian Spa, near shores of Lake Rotorua, government gardens & commercial center. Fantastic facilities including gymnasium, inhouse Dayspa, The Spa, for Beauty & Massage, 2 free hot pools and a private for-hire Spa pool, saunas, 15metre heated swimming pool, Bar Zazu, Restaurant Nikau, Magically Maori Hangi & Concert, Rotorua's only Executive Club Floor with hosted Club Lounge. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, World Independent Hotel Promotion, Hotels.com, Priceline, Expedia, Orbitz, TripOnline SA, Travelocity, Hotwire, Cancelon and HotelQuickly so you can book your Millennium Hotel Rotorua reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Rotorua Millennium Hotel