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“Thanking Nelson and his team especially Cindy Ivy and Shona Nikau Restaurant”

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Millennium Hotel Rotorua
Ranked #23 of 92 Hotels in Rotorua
Hastings, New Zealand
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Thanking Nelson and his team especially Cindy Ivy and Shona Nikau Restaurant”
Reviewed March 28, 2013

We stayed 4 nights in March.The room had a wonderful view of the Lake close to the shopping centre .The Club lounge was outstanding aptly managed by Rex with a superb breakfast served.
The Bar downstairs with Sharon was expertly run if fact all staff made for a wonderful stay we cant wait to come back .A great pool was very refreshing . Also thanks to Tim who took our ;luggage up to the room all in all could not fault the service.Met the Manager Pipiana who was very friendly we will be back.

Room Tip: The Club floor overlooking the Lake
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Marie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review, April 4, 2013
Your feedback is very much appreciated and all the staff mentioned have been personally acknowledged for making your stayed so enjoyable. We look forward to welcoming you back, hopefully in the not too distant future. Best Regards.
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1,245 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Victoria, Canada
Level 5 Contributor
90 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed March 22, 2013

We stayed 2 nights in mid March.
The hotel is modern and well located close to the lake and downtown. The room was large, well appointed and a very comfortable bed.
The hotel was full the nights we were there but there was no noise from the hallways or from outside.
The concierge, Norrie, was excellent and exceedingly helpful.
We didn't eat in the hotel as we chose to eat out in restaurants..... including McDonalds which is about the only affordable 'restaurant' in New Zealand.
We would strongly recommend the Millennium Hotel.

Room Tip: Book or ask for a lake view room.
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rascaloidus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review, April 3, 2013
Thank you for your great recommendation to stay here and am pleased you enjoyed your room and our very central location. I have also passed your feedback on to Norrie who as one of our many long serving staff and is always a pleasure to meet during a stay here. Best Regards.
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New Zealand
Level 5 Contributor
46 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed March 22, 2013 via mobile

Stayed here for a conference, nice quiet rooms, little bit tired but still perfectly OK. Great service from the staff, especially the concierge. Great pool and sauna, very relaxing after a hard ride down the great MTB tracks nearby.
I'd stay here again happily

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OptomAbroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review, April 3, 2013
Its great you got to enjoy a bit of R&R along our fantastic MTB tracks and then a relaxing soak and sauna after your conference. We hope you do book again when next travelling this way and thank you for your feedback. Best Regards.
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soeul
2 reviews
Reviewed March 15, 2013

We stayed at this hotel for 3 days . The hotel is perfect for being close to all activities. Our room was on the 5th floor with a balcony & good lake views. The room was larger than most other hotels we have stayed in, very clean with all basic necessities. As our flight arrived at 11am am we arrived at the hotel about 12.00pm & were checked into a room straight away. John Chetty greeted us with outmost happy gesture and did a super fast check in and offered us early check in, all the staff were always courteous & helpful.

When we inquired about local activities and attractions with John he put us with several lovely reccommendations which was worthwhile and very enjoyable. He is always available to attend to guests needs as we seen of ouyr stay a6t Millennium Rotorua.

Overall we were very pleased with this hotel & would definitely stay there again.

  • Stayed February 2013, traveled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank murphySoeul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review, April 3, 2013
It was great to read your comments about the hotel being perfect for your recent three day stay and I hope the remainder of your travels went just as well. I hope we see you again in the future and thank you for taking time to post your comments. Regards.
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London
Level 5 Contributor
54 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed March 15, 2013 via mobile

John Chetty could not have been more helpful when he saw our rather tired and perplexed faces on arriving at the Milennium yesterday. The hotel looks good on line and is rated at 4.5 stars but as a visitor from the UK this does not reach that grade by any means. Mr Chetty was very kind and the room we ended up with had a nice view and was of a good standard but not a great standard. He did however put himself out to make us as happy as possible. The staff are very nice, the food was excellent and the hotel is very clean however the general accomodation is somewhat dated and tired. Position wise it cannot be beaten but don't expect an almost five star!!

Stayed March 2013, traveled as a couple
Helpful?
1 Thank LouiseS47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review, April 3, 2013
Thank you for your feedback and we have noted your comments regarding the hotel. I have also commended John Chetty for his helpful service to you and am pleased you found the hotel clean, the food good and the rest of the staff nice also. Regards.
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Brisbane, Australia
Level 4 Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 14, 2013

The staff were very friendly and helpful. However, the room smallish and the air conditioning wasn't very effective. While the room had opening windows it is not practical to open them due to the Rotorua smell. The heated pools and spas were great. It was well located. The restaurant was not up to our standards.

  • Stayed January 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Ivan_J_R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review, April 3, 2013
Thank you for posting your review and your comments regarding your comfortable room and that you got to enjoy your own private spa. I'm pleased you found the bar & restaurant excellent and our staff helpful. I apologise that the pool was not available but hope you enjoyed the therapeutic waters at the polynesian Spa. With thanks.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level 5 Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed March 5, 2013

Definitel a tourist hotel, rather than a travellers hotel. Good facilities, though starting to get tired. Pool was shut down when we were there, but they offered free passes to the local spa pool, so the kids were happy. Rooms are clean and comfortable and ours had private jacuzzis which used the local hot, sulphurous spring water (out on a patio so the smell stayed outside), so lots of fun. Good location for wandering around the lake and seeing the local "smelly" sulphur springs or being a general tourist. Reception and staff were helpful. Excellent bar and restaurant in the hotel, but at hotel prices.

Room Tip: Stay in the main hotel and ask for a jacuzzi room if you want to add some fun.
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Madonna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pipiana W, General Manager at Millennium Hotel Rotorua, responded to this review, April 4, 2013
Thank you for posting your review and your comments regarding your comfortable room and that you got to enjoy your own private spa. I'm pleased you found the bar & restaurant excellent and our staff helpful. I apologise that the pool was not available but hope you enjoyed the therapeutic waters at the Polynesian Spa. With thanks.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Millennium Hotel Rotorua

Property: Millennium Hotel Rotorua
Address: Corner Eruera & Hinemaru Streets, Rotorua 3040, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Spa Hotel in Rotorua
#18 Business Hotel in Rotorua
#20 Luxury Hotel in Rotorua
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Millennium Hotel Rotorua 4.5*
Number of rooms: 227
Official Description (provided by the hotel):
Qualmark rated 4.5 star Resort Hotel with unique architectural design, located across from Polynesian Spa, near shores of Lake Rotorua, government gardens & commercial center. Fantastic facilities including gymnasium, inhouse Dayspa, The Spa, for Beauty & Massage, 2 free hot pools and a private for-hire Spa pool, saunas, 15metre heated swimming pool, Bar Zazu, Restaurant Nikau, Magically Maori Hangi & Concert, Rotorua's only Executive Club Floor with hosted Club Lounge. ... more   less 
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Also Known As:
Rotorua Millennium Hotel

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