Pleasantly greeted by John on the front desk, room clean and spacious, parking very close to room. One concern with room was tv, old style non digital with poor reception. Pool a good size. Dinner at restaurant good value.More
Pleasantly greeted by John on the front desk, room clean and spacious, parking very close to room. One concern with room was tv, old style non digital with poor reception. Pool a good size. Dinner at restaurant good value.MoreShow less
We're happy you enjoyed your stay with us and got to experience the swimming pool and Restaurant Nikau. Some rooms do still have CRT TVs, but we're pleased to advise new flat screen TVs will be installed to all remaining rooms in the very near future.
Myself and my two children have spent the last two days here In Rotorua. The accommodation has been fantastic. The duty manager John Chetty has made us all most welcome. He's been happy and chatty and most helpful when I've had any questions not only about the facilities at the hotel but also about what goes on around Rotorua. He was also most happy to relieve me and my daughter of our sopping wet pool towels! Also the staff in the restaurant Nikau have been awesome. The food has been great and well priced particularly with the different specials that they offer each night. Well priced value main meals. All in all a place that I am definitely will be bringing my family back to
Thank you taking the time to post your comments. We are pleased our staff offered you great service, in particular John Chetty and the Nikau Restaurant staff. Glad you enjoyed the Restaurant and our value for money specials. We look forward to welcoming you back one day soon.
Stayed here for 2 nights on our tour of NZ on a room only basis.
Location of the hotel – right opposite the Polynesian spa, close to the lake and a short walk from the shops and restaurants.
Spacious and inviting reception area.
View from lake view rooms
Room was dated & tatty.
Door was badly marked all over & there was a large gap underneath it meaning that you could hear all the noise from the corridor.
Shower head was covered in limescale and there was a distinct smell of bad drains.
Poorly looked after balcony area: no furniture, cobwebs and dirty windows.
Ok for the brief stay - we weren’t in room much but needs some TLC.
Thank you for taking the time to post your feedback. We will follow up on the items listed and hope that this did not detract from an otherwise enjoyable trip to NZ. Kind Regards.
We spent 2 nights at this hotel.
The hotel is very big. You might have to make sure you choose a room closer to the reception, if you mind walking around. It was not a big deal for us. The hotel location is very nice. Not in front of the lake, but across the street. We enjoyed the Polynesian spa across street. The food was not very good. The room was ok, but not fancy. The service was very good. The reception staff was very friendly and helpful.
Thank you for posting your feedback and we are pleased you found the hotel location suitable and the staff friendly. Kind Regards.
We have stayed a few times at Millennium Rotorua, and decided to do so again over New Year this year for two nights. What we enjoy about the hotel is that the staff are very welcoming and helpful, and the facilities good. The hotel is also in a very good location - close to the CBD and the hot pools. Our room was very comfortable, clean and well serviced. We have also stayed at the Novotel, Ibis, Rydges, Holiday Inn and a motel or two, but the Millenium is a firm favourite.
As your favourite hotel in Rotorua we appreciate your return visits and hope you get to do so again in 2013. Best Wishes.
Just returned from three weeks in NZ where we used a number of hotels. Glad to say the Millennium was a good choice for a two night stay at the end of out holiday and the last stop before a long journey home
John Chetty the duty manager was excellent and couldn't do enough for us, the room was large spotless and well serviced every day, yes the mini bar was expensive but what hotel mini bar isn't
we bought drinks in and chilled them in the fridge !
While restaurant had a limited menu the food was well cooked and tasty, and the cocktails from the bar are comparable in price to anywhere europe
Lastly thanks to the girls in the spa who carried out excellent massages on the wife and i before our flight home
We are glad you found the hotel a good choice and that you got to experience our spa facilities with a massage before heading home. We will pass on your feedback to our Spa staff and also John Chetty who looked after you so well. With Thanks.