We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Well appointed rooms” 4 of 5 bubbles
Review of Distinction Rotorua Hotel & Conference Centre

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Distinction Rotorua Hotel & Conference Centre
Ranked #31 of 93 Hotels in Rotorua
Auckland Region, New Zealand
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Well appointed rooms”
4 of 5 bubbles Reviewed December 18, 2012

Clean rooms, with all of the amenities you'd want. We stayed in a deluxe room, which had two queen size beds. There is a writing table with chair, a bath and shower, and a really nice counter top around the washing basin, which is always a good thing.

The staff were all very well trained, and the receptionist was especially calm and organised.

The breakfast was of a very high standard, and the entire experience was great.

The only negative was that the air conditioning in the room didn't work, so it was very hot until late in the night, when it started cooling down.

Room Tip: Ask for a room that does not face the street, because there are large trucks that drive along there...
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CorrieEngelbrecht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review, December 20, 2012
Merry Christmas CorrieEnglebrecht
Thank you so much for the great comments on the hotel & the team here, they do work very hard to make sure everyone has an enjoyable stay. Sorry about the heat, with this storm approaching from the north it has brought up humidity and we have been hit very quickly with it. To assist in comfort, next time let reception know & we will have a fan brought to your room, to assist in cooling.
Stay safe this Christmas Season & we hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

399 reviews from our community

Traveler rating
    144
    147
    66
    29
    13
See reviews for
111
138
6
61
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Blenheim, New Zealand
Level Contributor
57 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed December 12, 2012 via mobile

We really enjoyed our stay here. The staff were friendly and the room was large. We had dinner at Mr Yakitori and the food was awesome. The distance from the centre of town is the only negative part but still it's not that bad. We would stay again

Stayed November 2012, traveled as a couple
Helpful?
Thank JVR_27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review, December 16, 2012
Merry Christmas JVR_27, it’s excellent to have visitors from the South, glad you could join us and we could help you enjoy your time in Rotorua. There is lots to see and do around town with all the local attractions, I do hope you got to enjoy and the team look forward to welcoming you back again in the near future. Maybe next time try our Pavilion Restaurant with its Kiwiana. Until then… take care!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
Level Contributor
63 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed November 22, 2012

Just walked in whilst going down Fenton street and was surprised at the very competitive rate that the front desk staff offered me which was quite close to the best online rate.
The rooms are spacious, however did not appreciate the tour buses running and revving their engines outside the hotel in the morning, is this really necessary?
We were on the 5th floor and it was noisy! this went on for an hour from 7am to 8:30am!!!. Can the staff please do something about this.
Apart from this, our stay was delightful. The obvious stars at this hotel are the staff, from the front desk to the restaurant staff at the morning buffet every one was friendly and helpful.

Room Tip: Get a room not on the street side or suffer early hour tour buses waiting on their customers
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank deepvaid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review, November 25, 2012
Hi Deepvaid, so please you popped in and chose to stay with us. Your comments have been taken on board with regards to the bus’s and we will talk with the drivers to solve the noise issue. It’s pleasing to hear that our team were the stars of your stay and obviously made you feel very welcome. We hope to welcome you back again soon (next time you’re in NZ). Enjoy your travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Russell, New Zealand
Level Contributor
240 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 bubbles Reviewed November 14, 2012

For a regular traveller to Rotorua this was the first time at this hotel for me and I was pleasantly surprised. We booked a special deal that also included a room upgrade (to deluxe), Dinner at the Japanese Restaurant and Breakfast (oh and a bottle of wine.. ). This was on a whole one of the best places of this category we stayed in NZ (besides luxury lodges).

The staff is very friendly and helpful, the room was spacious and super clean. The King Size bed was firm (just the way I like it) and comfortable and it helps having a big flat screen TV..

We could see our car in the Hotel Car park (they have apparently Video Surveillance there as well) and the "grotto" Spa Pools where a added bonus (though one comes to expect this kind of thing in Rotorua).

Dinner at the Jakitori Restaurant was tasty and different and breakfast the next morning also great (though we where the only European/Maori people there aside from the staff).

The Hotel is close to Te Puia (walking distance) and about 15/20min walk or 3 min drive to Rotorua Town Centre.

Our Stay was a little pre-season so very quiet during the night and not many guests (apart from some asian tour groups) - but I don't think it will be much different in Summer.

We did not see the Standard rooms though - so perhaps our stay was especially nice..

Room Tip: Top Floor rooms (Level 5) are very quiet
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank R_G_Baker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review, November 18, 2012
So pleased you could get a break away R_G_Baker. That accommodation special has been very popular, so we will put it back out there again soon for you. It’s great you enjoyed your stay with us. It sounds like you got to try a lot of the facilities here at the hotel which is excellent. I hope it was a relaxing break for you. Next time you come down we will happily show you the standard rooms, these were upgrade this year also, we are very proud of all our rooms. Having a Kiwi owner you can achieve a lot, starting this week the exterior of the hotel is getting a face lift and March / April next year our Suites will get refurbished. SO we look forward to welcoming you back & showing you the on-going changes that are being made.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level Contributor
58 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 bubbles Reviewed October 29, 2012

The Distinction Hotel is a little under 3 kilometres (a little under 2 miles) from the middle of Rotorua CBD. So about a 25 minute walk at a reasonable pace. Fenton Street is the major road heading south out of Rotorua CBD. About a kilometre further south, it joins up with the main North-South highway.

The Hotel has a large car park so if they are not full, getting a park should be OK. The car park is not secure though so I wouldn't leave anything of value in view.

The entry to the Hotel is pleasant and the foyer area is satisfactory. The Reception staff we encountered seemed a little slow but they were eager to please. Maybe they were new at the job.

I had a Superior room (triple) which cost NZD $180. The room was a little cramped, fitting 3 singles into what is probably a twin room, but it was manageable. The room was clean, comfortable and satisfactory. It had a pleasant outlook over the local residential area.

We did not dine at the Hotel and did not use any of the other facilities so cannot comment on those.

I thought $180 for a triple was average value for money.

We had no problems during our short stay. The only downside was the location. There are many other Hotels closer to the CBD. If not for the location, I would be happy to stay there again. If you have a car or don't mind waiting for taxis, then you may be OK with the Distinction. Although I had a car, I would prefer to stay within a 10 minute walk of the CBD so next time I am in Rotorua, I will stay somewhere closer to the CBD.

  • Stayed October 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Rickey_T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review, November 8, 2012
Thanks for your comments Rickey_T, you are correct that a couple of the front desk team were new when you stayed in October, so yes may have been a little slower, but it is pleasing to hear they were eager to assist you. Having the welcoming, friendly approach normally will outweigh the negative of a couple of minutes longer to check in. Majority of our rooms are equipment with two queen sized beds & they rooms are a respectable size to cater to those. Putting in the single bed, does reduce the space within the room, but does still provide areas to walk around. There is a bus that comes regularly at the front of the hotel that can transport people the short distance into town, if other transport is not available. Being only a few Kms away does reduce the noise at night, for guests to relax.

Next time your in town you should try out some of our outlets with 4 to choose from we have options & menu’s to suit everyone.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Howick, New Zealand
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed October 24, 2012

Comfortable and very suitable venue for a conference. The rooms are very comfortable and clean, with excellent beds. Good food and very friendly efficient staff. The only downside was the very poor check-in. Long queues and rooms not ready, even later into the afternoon. Check-out was much better. Quiet location away from the main shops and tourist areas. Would highly recommend as a conference venue.

Room Tip: Upstairs rooms are quieter, downstairs rooms are on the main corridor through the hotel.
See more room tips
  • Stayed October 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank BFCLSC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review, October 25, 2012
BFCLSC thanks for taking the time to post a comment on Trip Advisor, your recent conference ran very well with such large numbers of delegates. Unfortunately as advised rooms were not quite ready, our check in time is from 2pm, but most conference delegates were trying to check in from 10am and our rooms were in use the night before, we did work as quick as we could to get them all turned around for the early arrivals. Your event organiser selected some wonderful menu’s for you which gave great variety throughout the conference. I hope you got to try out the pool & Jacuzzi whilst you were here. We hope to see you again, maybe next time for a holiday.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed October 18, 2012

From the moment we phoned to make our reservation (with Victor) until we left the staff at the Distinction took great care of us and made us feel extremely welcome. Loved the decor and amenities in room. Enjoyed dinner in Yakitori Restaurant and breakfast buffet in Kowhai Restaurant set us up for a day of travelling. Will definitely return - and take advantage of the hot pools onsite.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tahatoi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review, October 24, 2012
Greetings BruceAndSteph F, thank you so much for your wonderful comments on our service, food & Beverage outlets, and facilities. The team do work hard to make sure everyone’s stay is as enjoyable as possible. I will make sure they are aware of your kind words. Look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Rotorua hotels
0.2 mi away
Holiday Inn Rotorua
Holiday Inn Rotorua
#20 of 93 in Rotorua
4.0 of 5 bubbles 774 reviews
1.9 mi away
Ibis Rotorua
Ibis Rotorua
#29 of 93 in Rotorua
4.0 of 5 bubbles 1,084 reviews
1.3 mi away
Millennium Hotel Rotorua
Show Prices
Show Prices
Show Prices
1.8 mi away
Novotel Rotorua Lakeside
1.4 mi away
Quest Rotorua Central
Quest Rotorua Central
#1 of 93 in Rotorua
5.0 of 5 bubbles 660 reviews
0.7 mi away
Rydges Rotorua
Rydges Rotorua
#41 of 93 in Rotorua
3.5 of 5 bubbles 1,165 reviews
Show Prices
Show Prices
Show Prices

Been to Distinction Rotorua Hotel & Conference Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Distinction Rotorua Hotel & Conference Centre

Property: Distinction Rotorua Hotel & Conference Centre
Address: 390 Fenton Street | PO Box 983, Rotorua 3201, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Luxury Hotel in Rotorua
#32 Romantic Hotel in Rotorua
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Distinction Rotorua Hotel & Conference Centre 4*
Number of rooms: 133
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Agoda and Booking.com so you can book your Distinction Rotorua Hotel & Conference Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Distinction Rotorua Hotel And Conference Centre
Distinction Hotel Rotorua

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing