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“nice food in the convention centre”

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Distinction Rotorua Hotel & Conference Centre
Ranked #31 of 92 Hotels in Rotorua
Certificate of Excellence
Auckland Region, New Zealand
Level 4 Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“nice food in the convention centre”
Reviewed August 24, 2012

we traveled down for a conference ,my room was a little dated but it was spacious and the bed was very comfortable.I did not eat in any of the restaurants however the food served at the conference was very good.It was put out on time and when we pushed back our lunch by an extra 90 mins the kitchen looked after our needs.The staff were friendly and helpful and would go back again

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Curtis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review, August 29, 2012
Hi Curtis S, and we look forward to welcoming you again!!
The team do try to accommodate where we can. Glad you enjoyed your time here. Just last week we finished the refurbishment of the last of our superior & deluxe rooms, so on your next visit you should find the rooms “up-dated” and all rooms now have flat screen TV’s some even have 43” flat screen, great for sitting back to watch that movie (if you get time). I hope next time we can entice you into the restaurants.
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423 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Rotorua, New Zealand
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 26, 2012

We held a National Hui at this conference facility our guests were able to be accomodated.
The food was well done and the service was really exceptional. Based on our stunning experience we shall be taking our next lot of Conferences back to this stunning facility.

Room Tip: Supreme rooms are very nice
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  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kahuariki H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review, July 27, 2012
It was a pleasure accommodating yourself & your delegates for the National Hui, what an amazing group of people. When you’re ready to book the next event JossDaBodd, just let us know, we will look forward to welcoming your group back with us. We do have a great range of conference facilities to cater for all needs and with our new Wireless system in place, it makes it care free for the presenters. Our New Executive Chef is creating some amazing meals for all to enjoy. See you next time!
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Rarotonga, Cook Islands
Level 4 Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 12, 2012

spent mothers day at this great little place with my family. great staff and atmospere, also grreat rooms.

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NTTK1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review, July 15, 2012
Terina1, your comments are short but very sweet. Thank you, were very pleased you have enjoyed your time at our hotel and hope to be able to welcome you back again very soon.
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Auckland, New Zealand
Level 6 Contributor
146 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed July 10, 2012

We often stay here - when on family holidays from Auckland, to Rotorua (which we love). We like the hotel because it is not too swanky and impersonal like some, but has everything you expect a hotel to have. The location is good (Fenton Street but down the end by some of the best thermal parks) so is reasonably handy but not too noisy. The staff are nice and the service is friendly.

The rooms are fine. Breakfast (which we had included in our deal) was excellent and the service, again great - friendly but competent.

I do think that the hot pool area was okay but personally not the best I have had in Rotorua to be honest although others seemed to be enjoying themselves.

Room Tip: Try a meal at the Yakitori restaurant at the hotel - delicious food and good service. They have a...
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wahinetoaAuckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review, July 12, 2012
We are pleased to be able to welcome you & your family back again wahinetoaAuckland, it’s great we can be a home away from home for you all. There’s a lot of activities to keep everyone entertained in Rotorua, and after a busy day, our outdoor pool & Jacuzzi are a great way to relax. Yes your correct work on the Grotto spa’s is needed and were looking into that. We hope it won’t be long until we can welcome you back for a break away with your loved ones.
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Hamilton, New Zealand
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 23, 2012

we found the staff very helpful and friendly. They took the trouble to explain various aspects of the hotel

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Del B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review, June 24, 2012
Del B, thanks for staying with us. I hope while you were here you got to try some of the facilities & restaurants & bars we have available. We have a new Executive Chef starting today so on your next visit we will have some great new menu’s to offer. Hope to see you again soon.
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tauranga
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 22, 2012

stayed here for time out. what a lovely place Absolutely awesome. Lovely staff very helpful . thanking Lorelle you sound lovely on the phone and very helpfull.thankyou once again

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Peter W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review, June 24, 2012
Hi Peter W
Sounds like you got that time out, happy we could give you that bit of a break. Thank you for the comments regarding your dealings with Lorelle – she is a Gem, we are very lucky!! I hope you can come back & visit again – watch our website for some amazing deals coming out soon, might give you a chance to pop back for another night away. Ring Lorelle she’s ready to get your call.
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Atlanta
Level 5 Contributor
96 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed May 19, 2012

Here 2 nites as part of a South Pacific tour package. Felt very welcomed by staff who went out of their way to greet our group, answer questions, and help me figure out how to use the washing machines.

This is an older hotel with some very unique spa pools-Fred Flintstone would feel right at home in them!

The actual room was stuffed too full of furniture. And, the carpet was filthy-I dropped a tube top and declined to hunt for it because it was too dirty to crawl around.

Breakfast was surprisingly good-lots of choices for different visiting ethnic groups with the dim sum being my favorite!

Room Tip: Renovations going on, so ask for something away from the noise and debris. May want to actually ins...
See more room tips
  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank like2travelAtlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review, May 23, 2012
Hello like2travelAtlanta, glad you could visit our way recently. I believe I know which block of rooms you were in and I will be discussing your comments with the Senior Management to rectify the issue & with the housekeeping team. Were pleased you got to use our many great facilities, even if some are a bit quirky and hope you may pass our way again on another holiday.
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Additional Information about Distinction Rotorua Hotel & Conference Centre

Property: Distinction Rotorua Hotel & Conference Centre
Address: 390 Fenton Street | PO Box 983, Rotorua 3201, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Luxury Hotel in Rotorua
#32 Romantic Hotel in Rotorua
Price Range (Based on Average Rates): $
Hotel Class:4 star — Distinction Rotorua Hotel & Conference Centre 4*
Number of rooms: 133
Reservation Options:
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Also Known As:
Distinction Rotorua Hotel And Conference Centre
Distinction Hotel Rotorua

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