This "Resort" is a crock do not stay here i stayed there for a weekend away with family and was booked into an uncleaned room. As a upgrade we were given another room with a private spa of which was broken? I honestly did not want to sleep in the bed the place was that grotty. I then proceeded to get very bad burns from the element in the kitchen as it only ran hot and only one element worked.... when a member of our group went to the office and told them that i had got burns from the element not working correctly he was told they knew it was broken!! maybe it should get fixed.. i will have scars from it, i had put the element one. low heat number one there are some pictures attached of the burns. the place is run down dirty and very misrepresented i will not stay there ever again and if this "resort" is part of the silver oaks chain i would not even bother staying at any of the others. if the problems aren't fixed by head office at this dive i would not like to see what the rest of the chain motels are like. bad experiance not pleased at all i would not recomend it to anyone.....!!!!!!
- Official Description (provided by the hotel):
- Need to revive and rejuvenate? Then select the SilverOaks Resort Heritage as your accommodation choice in Rotorua. The Resort is located in the heart of Rotorua with just a short walk to Te Puia, home of the World Famous Pohutu Geyser, and just 1km to the city centre.The Resort is perfect for both business or pleasure. The Resort has 41 rooms, including studio, one bedroom and two bedroom apartments, with a number offering a private spa pool or spa bath. The apartments offer a full kitchen lounge and dining area. Resort facilities include mini golf, tennis courts, heated swimming pool, spa complex, BBQ gazebo, breakfast room, guest lounge, conference rooms, internet cafe, wireless internet. The Resort in under new management and we are currently refurbishing the resort and adding additional services. We look forward to hosting our guests and welcome all feedback to assist us in providing a high quality product and service. ... more less
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- Also Known As:
- Silveroaks Resort Heritage Hotel Rotorua
- Quality Inn Rotorua
- Quality Hotel Heritage