We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“holiday without the kids”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Sudima Hotel Lake Rotorua
Ranked #36 of 92 Hotels in Rotorua
Toowoomba, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“holiday without the kids”
Reviewed May 6, 2014

very pleasant stay ,first time wife and i without the kids ,service was brilliant and staff were courteous and very helpful,the only complaints was the wifi which you had to purchase and the restaurant meals were a little pricey for only average meals ,also the bathrooms are a little dated and require some refurbishing .all said and done ,would definitely stay again

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PaulC6871
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this review, May 13, 2014
Dear Guest
Thank you for your review and for the feedback that it contained. We are in the process of updating some of our guest room bathrooms in an effort to address the issue you have noted. Thank you also for your comments about the restaurant and the wifi, points which are well worth exploring from our perspective.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,474 reviews from our community

Traveler rating
    276
    567
    406
    160
    65
See reviews for
395
550
77
145
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (233)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Vietnamese first
  • Any
English first
Melbourne, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 6, 2014 via mobile

We stayed two nights 3rd may
We were very comfortable and close to where we wanted to be. The hotel is a little tired . Could do with new carpets and sheets but over all it was ok and priced right for what it is. The staff were friendly . We walked to a great Italian cafe for dinner both nights in Fenton St the food was great . Over all a good stay.

Stayed May 2014, traveled with friends
Helpful?
1 Thank Sue N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this review, May 13, 2014
Dear Guest
Thank you for taking the time to share your experience. You will be pleased to know that we are continuing our refurbishment programme in the hotel in order to address some of the issues you have noted.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, New Mexico
Level Contributor
494 reviews
153 hotel reviews
common_n_hotel_reviews_1bd8 250 helpful votes
Reviewed May 5, 2014

I stayed in room 331 for 2 nights in April 2014. Clean, comfortable, quiet, 2 double beds, AC, radiator, ceiling fan, TV, closet, coffee/tea set-up, fridge, small OK bath (tub w/ shower), with a view of the awning over the walkway connecting the 2 buildings. The buffet dinner in the hotel dining room was quite good with very fresh oysters, mussels, savory lamb curry and creamy vanilla ice cream (there was a large selection - I only list my favorites!) This hotel is right on the lake and within walking distance of the very good Rotorua Museum.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Retirada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this review, May 13, 2014
Dear Guest
Thank you for your review. I am pleased that you enjoyed your stay as well the buffet meal in our restaurant.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed May 4, 2014 via mobile

We were only here for one night but enjoyed it very much. We decided to try the in house restaurant for dinner rather than go further afield and were extremely glad we did. My brother asked to send compliments to the chef on the fabulous burgers with bacon and avocado and the waitress fetched him so he could be told in person. I thought that was nice! The creme rules and pistachio gateau was worthy of masterchef. Service really friendly and excellent considering how busy they were with coach tours arriving for the hangi ..which we didn't attend so can't comment.
Rooms very comfortable and a god size.
Lovely to walk tp the geothermal lake in front..beautiful and steamy in the early dawning.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tessakatelowe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this review, May 13, 2014
Dear Guest
Thank you for your review and for taking the time to personally thank one of our team for your meal, we truly appreciate that. I am also pleased that your stay overall was enjoyable and we look forward to welcoming you back to the hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
237 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed May 3, 2014 via mobile

For the price I expected at least free wifi considering small motels were promoting free internet. We had to pay nzd10 for 24hrs.
Location right on the lake so it was great to have the Polynesian spa next door.
Bathroom looks dated and needs updating still using a plastic curtain

Stayed May 2014, traveled as a couple
Helpful?
Thank AhBea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this review, May 13, 2014
Dear Guest,
Thank you for your review as well as the feedback that it contained. We are already in the process of updating some of our guest room bathrooms in order to ensure that they meet our guest's expectations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bundaberg, Australia
Level Contributor
231 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed May 2, 2014

Stayed here for 2 nights as part of a Grand Pacific Tour. The hotel is a bit like a rabbit warren but eventually we found our way around and the staff were very friendly and helpful, and the reception area welcoming. Close to shops and other amenities it is well located. Our room was quite spacious with a/c, fan and an open window, the bed was comfortable and room and bathroom clean. The bathroom had a very deep bath which could be a problem for some people, but at least it did have a handrail. It was good to have fresh milk and also complimentary water on each day. The buffet meals and breakfasts were pretty good, but we were all disappointed with the special Hangi which turned out to be just an ordinary buffet meal and not what we had been led to expect ... we did not see it cooking in the ground or being lifted out, in fact it did not appear to have been cooked in the ground as there was nothing special about it. The Maori concert was entertaining though but once again we expected to be met in reception by the chief and the ceremony take place with our "chief" prior to being led into the dining room and this did not happen.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ann W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this review, May 13, 2014
Dear Guest
Thank you for your post and for the valuable feedback in regards to the Hangi meal. We will definitely explore way of making our Hangi pit more prominent in addition to highlighting the process of cooking.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NZL
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed April 30, 2014

Me and my partner stayed here on the 25th of april 2014 - standard room
Staff were excellent
Our room was located in the same block as reception, once you go up in the lift to your floor, you will get a shock when you see the carpet, its something out of the 1970s, terribly over due to be replaced.
Our carpet was better in our room, however there were big rises in the carpet and looks like it was not fixed down properly.
Cleaness of the room was pretty average, found a couple of hairs, and couple of small marks on the bed cover, and the window latch was on its way out.
price paid was $130 for one nite
As we are regular visitors to Rotorua, I would only stay here again if the cleanness was better and room was in a bit better condition.
Will most likely try a different hotel for the price.

Room Tip: From what we could see the the superior rooms look like there in a different block and have been rev...
See more room tips
  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JJ R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this review, May 13, 2014
Dear Guest
Thank you for the kind words about our team here which we have shared with them. I do apologise for the older carpet, this will be replaced as we continue the refurbishments already made in the lobby area through into all guest room passages. I am sorry if the cleanliness wasn't 100% on this occasion, thank you for making me aware of this.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Rotorua hotels
0.1 mi away
Millennium Hotel Rotorua
0.6 mi away
Novotel Rotorua Lakeside
0.4 mi away
Quest Rotorua Central
Quest Rotorua Central
#1 of 92 in Rotorua
5.0 of 5 bubbles 685 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Ibis Rotorua
Ibis Rotorua
#34 of 92 in Rotorua
4.0 of 5 bubbles 1,121 reviews
1.4 mi away
Holiday Inn Rotorua
Holiday Inn Rotorua
#18 of 92 in Rotorua
4.0 of 5 bubbles 812 reviews
0.4 mi away
Princes Gate Hotel
Princes Gate Hotel
#32 of 92 in Rotorua
4.0 of 5 bubbles 758 reviews
Show Prices
Show Prices
Show Prices

Been to Sudima Hotel Lake Rotorua? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sudima Hotel Lake Rotorua

Property: Sudima Hotel Lake Rotorua
Address: 1000 Eruera Street, Rotorua 3010, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #36 of 92 Hotels in Rotorua
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sudima Hotel Lake Rotorua 4*
Number of rooms: 250
Official Description (provided by the hotel):
Rotorua is one of New Zealand’s most exciting destinations - with fascinating history, rich Maori culture, and an enormous selection of attractions to experience. While visiting Rotorua, your premier accommodation choice is Sudima Lake Rotorua. Sudima Lake Rotorua is the largest hotel in Rotorua, and is set right on the shores of beautiful Lake Rotorua. The hotel is also adjacent to the world famous Polynesian Spa complex, Rotorua Museum and Government Garden, and just a short stroll from the Rotorua Convention Centre, the Energy Event Centre and Rotorua’s vibrant city centre. Sudima Hotel Lake Rotorua offers 250 guest rooms in a range of accommodation options, many with superb views across Lake Rotorua. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, TravelClick, Agoda, Expedia, Orbitz, Priceline, Hotwire, Travelocity, Hotels.com, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and Hotel.de so you can book your Sudima Hotel Lake Rotorua reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing