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Sudima Hotel Lake Rotorua
Ranked #31 of 91 Hotels in Rotorua
Reviewed August 16, 2013

We stayed in a superior lake view room & it was great. The service we got was great. The room was clean when we checked it. Fully recommend this hotel. The only problem we had was during the night around mid-night, big tour groups right outside were making so much noise. I wasn't sure if they were coming in to check in or leaving. I think you should have maybe sound proof rooms or something like that. But overall my stay was awesome. Loved it and will for sure be going back to stay here. Breakfast was fantastic. The spa was amazing.& over the location was perfect.

Room Tip: great location
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  • Stayed: August 2013, traveled as a couple
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Thank Rina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this reviewResponded August 19, 2013

Dear Guest,
Thank you for your kind comments, we are pleased that you enjoyed your visit and we look forward to welcoming you here again in the future. Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,091 - 1,097 of 1,566 reviews

Reviewed August 11, 2013

We have stayed at this establishment on weekends and a week at a time during Christmas holidays. We have always booked a room facing the Government Gardens and Lake Rotorua. The hotel is within walking distance of the shops, no worries about car parking fines. There is no through traffic. The rooms we stayed in had individual decks. In summer it was a pleasant sunny place for drinks or tea. The Spa and Baths are 100 metres away. The Maori concert dinner is enjoyable. We have been very relaxed in our stays. Have a look through the bathroom at night - warpey lights reflecting.

Room Tip: One wing has the balconies and the views
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  • Stayed: October 2012, traveled with family
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1  Thank Gavin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this reviewResponded August 14, 2013

Dear Guest
I am pleased that you and your family enjoyed your stay. Thank you for posting a review and we look forward to welcoming you back! Best regards

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Reviewed August 5, 2013

Sudima Hotel is on the shores of lake Rotorua and near the Polynesian Spa complex. The hotel is basic but clean and well appointed. The main attraction is Lake Rotorua is only a stones throw from the front door so travellers can enjoy tranquil views over the lake.
The Polynesian Spa is right next door and has a number of different pools. The best one is right on the lake shore. Sitting in the hot pool looking out over the lake was just magic! Went in July and pools were surprisingly free of crowds.

Room Tip: Stay at Sudima and go to Polynesian Spa - July is a good month to travel.
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  • Stayed: July 2013, traveled with friends
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Thank warrenjShanghai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this reviewResponded August 6, 2013

Dear Guest,
Thank you for taking the time to write a review, we are pleased that you enjoyed your visit.

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Reviewed August 5, 2013

We stayed in the Sudima hotel in Rotorua. Fabulous location, so close to the Polynesian Spa and a short walk from the museum and the centre of town. Daily breakfasts were great - huge variety on offer and the kids loved swimming in the pool. Staff were very friendly and lots of car parking which is handy when you have little ones so you want to park right up close.
The hotel was clean and both rooms we had had a lake view which I'd recommend since the birdlife and steam is great to look out on.

Room Tip: The lake view rooms are definately worth it. I had a family room with a separate bedroom with 2 sing...
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  • Stayed: August 2013, traveled with family
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Thank nzgem1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this reviewResponded August 6, 2013

Dear Guest,
We are pleased that you and your family enjoyed the facilities and service offered at our hotel and we look forward to your next visit. Thank you for taking the time to write a review.

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Reviewed August 5, 2013

3.5 stars.
We stayed here for 2 nights while visiting Rotorua. First off, the hotel smells of sulfur, rotten eggs, and stinky farts. But it's because of the lake! Your nose does get used to the stench though the smell lingers in the sheets and pillows! The hotel could definitely use an upgrade. My room was clean, but it really felt like a dorm room rather than a hotel room. They are in the process of upgrading though. The lobby was more modern and clean looking. The staff was very helpful. Wifi was $7 per day which I took advantage of to keep in touch with home. The breakfast buffet was pretty good. Lots of options and friendly service. There is a bar (no underage drinking please), pool table, and some armchairs for relaxing in the newly renovated common space.

This hotel was near the Pack 'n Save (sort of like Costco) but it was a pain to cross the street since there was no direct crosswalk. Be careful! It's walking distance to the downtown area and a short drive to most of the exciting places in Rotorua. The Polynesian Spa is located nearby though I didn't get to take advantage of it. Darn.

I probably won't be back to this hotel, and in spite of the smells, Rotorua was an interesting place to visit.

Room Tip: Ask for a newer room?
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  • Stayed: July 2013, traveled on business
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Thank complikada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this reviewResponded August 8, 2013

Dear Guest,
We are pleased that you enjoyed the facilities as well as the location and have shared this with our team. I am sorry if your guest room was not to your liking though, but I do believe that likening it to a dorm is a harsh and inaccurate assessment. Thank you nevertheless for taking the time to write a review. Kind regards

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Reviewed August 4, 2013

So impressed by the Sudima in Rotorua, the location right in town, the staff so friendly and helpful, the manager Gert who made our stay so great, treated us like royalty.
Breakfast was also so yum!
So close to supermarkets, the lakefront, the famous Polynesian spa pools is located right next door-was so nice to just relax there - not to mention that the Sudima also has AMAZING Hot spa pools.


THANK YOU SO MUCH!

  • Stayed: July 2013, traveled as a couple
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Thank DarnVader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SudimaHotelsNZ, General Manager at Sudima Hotel Lake Rotorua, responded to this reviewResponded August 6, 2013

Dear Guest,
Thank you for your review. I enjoyed meeting you and am pleased that we were able to make your stay a memorable one.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 2, 2013

Excellent value for money! The staff is friendly and helpful. The rooms are well appointed, clean and modern. The hotel is right next to the lake and 10 minutes walk from most restaurants, cafes and shops. They have a restaurant, bar,lounge and also provides a Maori dinner show but you need to book first.

Room Tip: No cooking facilities in the room. Just tea and coffee provided.
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  • Stayed: May 2013, traveled solo
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Thank Matusepu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sudima Hotel Lake Rotorua

Address: 1000 Eruera Street, Rotorua 3010, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #31 of 91 Hotels in Rotorua
Price Range: $109 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sudima Hotel Lake Rotorua 4*
Number of rooms: 250
Official Description (provided by the hotel):
Rotorua is one of New Zealand’s most exciting destinations - with fascinating history, rich Maori culture, and an enormous selection of attractions to experience. While visiting Rotorua, your premier accommodation choice is Sudima Lake Rotorua. Sudima Lake Rotorua is the largest hotel in Rotorua, and is set right on the shores of beautiful Lake Rotorua. The hotel is also adjacent to the world famous Polynesian Spa complex, Rotorua Museum and Government Garden, and just a short stroll from the Rotorua Convention Centre, the Energy Event Centre and Rotorua’s vibrant city centre. Sudima Hotel Lake Rotorua offers 250 guest rooms in a range of accommodation options, many with superb views across Lake Rotorua. ... more   less 
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