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“Good Sleep, Rubbish Food”

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Sudima Hotel Lake Rotorua
Ranked #37 of 92 Hotels in Rotorua
Whanganui, New Zealand
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good Sleep, Rubbish Food”
Reviewed January 14, 2013

Got a budget price room, that's what we paid for, had a good sleep anyway.
Restaurant was rubbish, Indian waiter was more interested in what was going on around him, than his first guest needs.
Menu was way over priced for the quality of the food, waiter was up-selling the most expensive dishes, (good on him), I had the fillet steak, it was not worth the money I paid, I was told by the waiter that the boccohini cheese would melt if I put it on top of the steak at my table, (rubbish), maybe he needs some cooking lessons, as a chef it needs an oven not a warm steak

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WanganuiNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (236)
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Vasco da Gama, India
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed January 11, 2013

Excellent property, avoid the the rooms in the old wing. Great location, get used to the smell of sulphur as soon as possible or you wouldnt enjoy your stay in this city. We stayed here for 3 days and had an excellent stay and got a good deal on the rooms as well. Very close to the city center and yet so peaceful and quiet. The restaurant has a limited menu to choose from, but the restaurants in the city are awesome. On the whole it was a great break for us and we had an excellent stay.

  • Stayed November 2012, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank SKamat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 9, 2013

Cost us family of 4 less than $100 per night via booking.com!! Stoked as! Full air con, fully serviced room :) So close to town centre and some main attractions!! Kids loved the pool, as for the smell.... If you don't like it... Don't come to rotorua!

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bigwhanau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
3 reviews
Reviewed January 8, 2013

We stayed here for one night. We were able to book one room with two double beds for the 4 of us (2 adults/2children) which is quite a rarity and made it much more affordable. It was very basic and a bit tired but it did the job as it was for one night only. If I was staying for longer than one night in Rotorua I would probably book somewhere with better rooms and hotel facilities.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank jjgb73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 7, 2013

If I could book a room in Rotorua again I wouldn't book it here. Word of advise, do not book any hotels near geothermal vents or sulfur geysers. If people tell you that you'll get used to the strong sulfur smell, they are lying. This hotel has a smelly sulfur geyser thing right next to the hotel and it STINKS! BAD!

The hotel itself is badly ventilated (not where the reception is) and has a very strong, weird smell. The rooms have no air-con, so when you open your window you do so at your own risk of the bad smell getting inside (depending which way the wind blows outside).

We stayed in a double queen bed room which was decent. The bathroom however is in bad shape, which I feel is a reflection on how well the hotel is cleaned. The shower head was old and disgusting which looked it hadn't been replaced in the last 40 years, same goes for the tiles.

Do yourself a favor and stay somewhere a bit further away from the geothermal craters, your nose and stomach will thank you for it.

Room Tip: Rooms in the town center or near the lake away from the vapor.
See more room tips
  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Redbowtie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Rotorua hotels

Brighton, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 3, 2013 via mobile

Great location, don't get the lame view rooms though as the smell of the sulphur is pretty strong and no air con in front rooms. We stayed in the back and it was great air con, fan no sulphur smells and quite quiet. Great spot for the town. Enjoyable stay, staff were a little uninformative, but for the price couldn't complain. 3 private spa pools geothermally heated bit heavy on the chemicals could of done with a bit of a clean, indoor pool bit dated but absolutely fine, kids enjoyed and the pool wasn't full of chems!

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrsTuros77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 2, 2013

If I could book a hotel again. I probably woulnt choose here. We we unhappy that there wasnt a fridge or air conditioning and it was summer too. Humidity in a room after being out all day wasnt great. Vending machine was not cold therefore did not purchase drinks from it. Go to pak n save n buy a drink from there. Breakfast a rip off at 25 nzd i suggest head to a local cafe or mcdonalds as a cheaper option.Deeply disappointed in the room. My husband I didn't share a bed for 3 nights. Supposed queen sized beds turned out to b a double. Sudima is on sulpher bay not lake rotarua as advertised. While enjoyed our time in rotarua I think the hotel across the road looked somewhat nicer. Pity it was booked out.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kateandkenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sudima Hotel Lake Rotorua

Property: Sudima Hotel Lake Rotorua
Address: 1000 Eruera Street, Rotorua 3010, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #37 of 92 Hotels in Rotorua
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sudima Hotel Lake Rotorua 4*
Number of rooms: 250
Official Description (provided by the hotel):
Rotorua is one of New Zealand’s most exciting destinations - with fascinating history, rich Maori culture, and an enormous selection of attractions to experience. While visiting Rotorua, your premier accommodation choice is Sudima Lake Rotorua. Sudima Lake Rotorua is the largest hotel in Rotorua, and is set right on the shores of beautiful Lake Rotorua. The hotel is also adjacent to the world famous Polynesian Spa complex, Rotorua Museum and Government Garden, and just a short stroll from the Rotorua Convention Centre, the Energy Event Centre and Rotorua’s vibrant city centre. Sudima Hotel Lake Rotorua offers 250 guest rooms in a range of accommodation options, many with superb views across Lake Rotorua. ... more   less 
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