The only good thing good about this place was the service of the people at the reception. Our room was in very bad shape- no water kettle or telephone (luckily, neither were we in the mood for coffee, nor making calls). The bathroon was probably the most disgusting one I have ever seen in my life - it seemed like it had not been cleaned in weeks. One of the power plug boards in the bedroom was on the floor (literally, as it had been removed from the wall)- one of the worst health hazards ever! I am appalled at the lack of quality of housekeeping and the disregard for client safety, and at the fact that no one had noticed this before us, although it is right beside the bed.
Luckily, for us, we did not have a toddler crawling around and did not have high hopes for this hotel in the first place - it was simply a place for us to crash at night. Pat of this information was communicated to the manager so if you are reading this, Mr/ Ms Manager, please go and check all the rooms in the hotel for cleanliness and safety.
- Official Description (provided by the hotel):
- The hotel overlooks the world famous Pohutu Geyser and is directly opposite the Rotorua International Golf course. The 70 rooms hotel offers pool view rooms and Geyser View Suites, facilities include Geyser View Restaurant, bar, gym, spa, sauna, heated spout pools, Conference Centre, business centre, internet cafe, wireless internet. ... more less
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- Also Known As:
- Quality Hotel Rotorua
- Quality Inn Rotorua