This hotel is an absolute delight. Located on the waters edge with spectacular views over the lake, The Black Swan Hotel is everything that a boutique hotel should be with the highest quality fittings in the rooms, great comfort and outstanding hospitality. Brent who looked after us during our stay was very attentive cared for us very well indeed. The breakfasts overlooking the lake were perfect. I strongly recommend this hotel to discerning visitors to Rotorua who are looking for first class hotel with perfect hospitality in a fantastic location.
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