We had one full day in Rotorua, and wanted to see some of the thermal sights. We didn't have a car, so booked a half day tour with Grumpy's, and were very pleased that we had. We were picked up from our motel by Grumpy himself, and as others had cancelled due to the (very light!) rain, we were the only ones on the tour. Despite his name, Grumpy was very friendly and entertaining. He showed us some of the sights around Rotorua before heading out to the the mud pools, Lady Knox geyser and Wai-O-Tapu itself. Grumpy came with us and shared his extensive knowledge, which made the visit even more worthwhile. We highly recommend Grumpy's tours!
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