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“Terrible ”
Review of Pizza Hut

Pizza Hut
Ranked #180 of 227 Restaurants in Rotorua
Restaurant details
Spruce Grove, Canada
Level 2 Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Terrible ”
Reviewed February 2, 2014 via mobile

Made us pay before looking at the food. Said buffet was on until closing 3+ Hours away, pizzas were not all labelled and had been sitting there awhile. We asked when the new ones were being made we were informed that none are being made and that we can't get a refund. They would happily make a veggie pizza tho cause there isn't one out there. (unfortunately cooked veggies make me want to hurl), so I said not to bother making it. The other items on the salad bar looked wilted (lettuce), and the sauces were not labelled either. Then they came by and talked to my husband twice telling him veggie pizza was ready....and all we wanted was fresh pizzahut salad bar. Why is that so much to ask for?

Helpful?
2 Thank WaKeL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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95 reviews from our community

Visitor rating
    15
    18
    21
    15
    26
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Gorokan, Australia
Level 5 Contributor
33 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Nice pizzas”
Reviewed January 29, 2014

We ordered takeaway and enjoyed the pizzas as they were really hot and tasty with fast service and store situated close to many motels.

Visited January 2014
Helpful?
1 Thank lamucks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Queensland, Australia
Level 4 Contributor
36 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
“DO NOT EAT HERE!!”
Reviewed January 4, 2014

Terrible service
Dirty tables, dirty plates and cutlery.
Had to wait 10-15 minutes for food to be put out on the all you can eat bar, by this time everyone was waiting so it was gone in seconds. Asked the girl where the food was…ahhhh its in the oven
Ice cream machine was faulty, spat ice cream all over my partners clothes, when I attempted to use it, it ceased up, so I got a small dribble. There was an empty chocolate sauce bottle next to the ice cream machine just to tempt you.
This place is run by kids and people who have no idea about customer service, they should be ashamed to work there. Do yourself a favour and eat elsewhere, you have been warned.

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank mattieflavour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai (Madras), India
Level 6 Contributor
112 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
“large pizza for 2”
Reviewed January 2, 2014

we ordered teh vegetarian large pizza worth 5 $ and was more filling enough for 2 persons. Quite a bit crowded in late evenings, yet prompt service.

Visited December 2013
Helpful?
1 Thank AishwaryaOnAStroll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TOLGA
Level 4 Contributor
26 reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Walked out after waiting”
Reviewed September 11, 2013

We didn't even get to eat here in the end. No one wanted to serve us, we were told that we would be seated soon, 10 minutes later we seated ourselves at a dirty table. The buffet was empty and we were so sick of waiting in the end we just left. Do yourselves a favour go somewhere else, there are plenty of good places to eat in Rotorua.

Visited August 2013
Helpful?
3 Thank TamP11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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