We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great experience”

Hennessy's Irish Bar
Ranked #23 of 257 Restaurants in Rotorua
Certificate of Excellence
Price range: $3 - $17
Cuisines: Irish, Pub, Gastropub, New Zealand
More restaurant details
Restaurant details
Dining options: Late Night, Breakfast, Dinner, Delivery, Reservations
Description: A little slice of Dublin right in the heart of Rotorua! Serving great food, great drinks and showing LIVE sport daily, the only place to feel at home in Rotorua if you've a touch of Irish!
Reviewed September 10, 2013

Visited Hennessy's with family for a meal. Escorted to table and looked after like a VIP.
Excellent meal and service with a great Irish atmosphere. Staff also well versed with local
knowledge and tourist attractions.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank Smithy1946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (403)
Traveler rating
Traveler type
Time of year
Language

310 - 314 of 403 reviews

Reviewed September 10, 2013

The staff, atmosphere and food at Hennessy's Irish Bar i found to be exceptional in the true sense. The staff were not only friendly but courteous, hospitable and very helpful in their knowledge of the local attractions and events. The food was amazing. True and traditonally Irish. I think that this bar is one of Rotorua's best venues for dining out and the atmosphere leaves you with the feeling that you can not wait until you return. Big thumbs up for the whole team at Hennessy's Irish Bar!! Well Done!!

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank Wendi-Jamie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2013

Came down to Rotorua for a good weekend.Meals were awsome. The bar staff should learn some more customer service and especially a young lady at the bar was plain rude. I was expecting a smile on her face.Get a life and learn some customer service!! It was a bad experience.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank mike c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4menandadog, Owner at Hennessy's Irish Bar, responded to this reviewResponded September 8, 2013

Dear Mike,
We were sorry to read about your experience on Saturday night; as you could see the pub was very busy and a huge amount of meals were being served. This puts a lot of pressure on both our bar and floor staff. We do not use this as an excuse though, and we always expect the highest standard of customer service and spend a lot of time and money on training. We are pleased to see you enjoyed your meals and the next time you are in Rotorua please pop in and make yourselves known to us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013

Dined here after the Tough Guy/Gal challenge in Rotorua. Hennessy's is an orsum Irish pub with excellent food. The Guiness was on tap and tasted almost as good as I'd expect in Ireland :) Service was excellent with very friendly and accommodating staff. The atmosphere was true irish style which got better with the more people coming in. We had to leave and were dissappointed too. Great value for money - I had a steak meal which was cooked to perfection.

    • Value
    • Atmosphere
    • Service
    • Food
2  Thank Ray D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2013

Had an excellent meal at Hennessy's last night, congratulations to the chef. We couldn't fault their service or attention to detail. Staff kept coming back to see if everything was okay or we needed anything. Even better, with my Irish ancestry, to have my kind of music playing in the back ground brought back memories of my Father's singing.10 out of 10 for everything. Rachael

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank Rachael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Hennessy's Irish Bar also viewed

Rotorua, Rotorua District
Rotorua, Rotorua District
 
Rotorua, Rotorua District
Rotorua, Rotorua District
 
Rotorua, Rotorua District
 

Been to Hennessy's Irish Bar? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing