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“Could have been wonderful - what a shame”

Atsala Apartment Stay
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Atsala Apartment Stay
Ranked #37 of 58 Specialty Lodging in Rotorua
Wellington, New Zealand
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
“Could have been wonderful - what a shame”
Reviewed August 23, 2010

We stayed in the "Rimu Apartment" at Atsala Apartment Stay for four nights in August 2010. Although the apartment looked initially modern (with exception of the 1960's kitchen) the cleaning of the place was very sub-standard. The kitchen and bathroom looked as if they hadn't been cleaned in at least a month or so (particularly the toilet and oven), and the house was overall very dusty. I am not usually one to complain, however the standard of cleanliness was rather disappointing. And for the price we paid for the appartment very unacceptable.

The greeting by the "Host/Owner" was also rather appauling. Granted we were a couple of hours late in arriving due to heavy traffic (arrived at about 7.30pm) - however we did not expect the Host/Owner to be very drunk and inappropriate upon our check in. Yes, that is right - drunk. And I don't just mean a couple of wines. This put a major damper on the start of our holiday. We are not prudish in any way - we are in our late 20's and don't mind a drink or two ourselves. But we were paying top dollar for the place and did not expect this from our "host".

Throughout the four days there were several occasions where we had discovered that he had been into our appartment while we were out. These are not serviced apartments and no fresh towels etc were left. We found this rather creepy.

  • Stayed August 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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7 Thank cefa1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Atsala Apartment Stay

Property: Atsala Apartment Stay
Address: 27A Sala Street, Rotorua 3010, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Hotel Style:
Ranked #37 of 58 Specialty Lodging in Rotorua
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Atsala Apartment Stay 3.5*
Number of rooms: 3
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