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“Great facilities, great staff” 5 of 5 bubbles
Review of Rock Solid Backpackers

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Rock Solid Backpackers
Certificate of Excellence
Ewa Beach, Hawaii
1 review
“Great facilities, great staff”
5 of 5 bubbles Reviewed March 24, 2014

Everyone was very friendly and talked with us about everything we asked, including things to do and checking out early. And the facilities with the rock wall are awesome. Talking was a little loud in the corridors, but it's a social place. Thanks a bunch!

  • Stayed March 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Mark A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa M, Owner at Rock Solid Backpackers, responded to this review, March 25, 2014
Kia ora Mark

Thank you for taking the time to place the excellent comments.

We are also very happy you appreciated our helpful staff and the other unique facilities available like the rock climbing wall you can view from our lounge!

We wish you more awesome experiences as you travel around our wonderful country and overseas and safe journeys.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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334 reviews from our community

Traveler rating
    197
    93
    25
    12
    7
See reviews for
6
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Auckland Region, New Zealand
1 review
5 of 5 bubbles Reviewed March 23, 2014

Rock Solid is a great hostel: staff is super friendly, it is clean, great location, free wifi, lockers (no other hostel in NZ where I stayed at has those) nice rooms and beds and all this for a very good price. After my first stay (omw south) I decided to stay there again for a bit longer on my way up north again. Had a great time!

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank vChristel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa M, Owner at Rock Solid Backpackers, responded to this review, March 25, 2014
Kia ora
Thank you for taking the time to place the excellent comments especially your rating us as being the best hostel you have stayed in, in NZ - wow that is really wonderful!

We are also very happy you appreciated our helpful staff, the cleanliness of the hostel and the many extra FREE items such as free lockers in our rooms - all at a great price!

We wish you more awesome experiences as you travel around our wonderful country and overseas and safe journeys.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
3 reviews
5 of 5 bubbles Reviewed March 23, 2014

I loved every minute I'v spend in this hostel. very clean, helpful and friendly staff, great internet access, you can't get bored, free pool and tennis table, big tv with loads of films and games provided.

  • Stayed March 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Dejanyre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa M, Owner at Rock Solid Backpackers, responded to this review, March 25, 2014
Kia ora

Thank you for taking the time to place the excellent "PERFECT" comments - wow that is really wonderful!

We are also very happy you appreciated our helpful staff , the FREE unlimited wifi and the many other extra FREE items we make available so you don't get bored!

We wish you more awesome experiences as you travel around our wonderful country and overseas and safe journeys.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stafford, United Kingdom
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed March 23, 2014

Very friendly staff who didn't hesitate on giving helpful information and bookings when needed. Best overall hostel we have stayed in while on our trip through Australia and New Zealand. Little things such as free use of salt, tea and coffee made the difference. There is also a climbing wall and movie combo next door which do good deals and are lots of fun!

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank maddieimogenp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa M, Owner at Rock Solid Backpackers, responded to this review, March 25, 2014
Kia ora
Thank you for taking the time to place the excellent comments especially your rating us as being the best overall hostel in Australia & NZ - wow that is really wonderful!

We are also very happy you appreciated our helpful staff and the many extra FREE items we make available and had a fun time!

We wish you more awesome experiences as you travel around our wonderful country and overseas and safe journeys.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mars, Pennsylvania
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 17, 2014

Rock solid is not only one of the cheapest hostels in NZ, is one of the best value for money. The place is very central, clean, spacious in both common areas and rooms. I love the big kitchen especially.
The staff is also very friendly.
There was a misunderstanding with my key bond but Vanessa, the owner, handle it very professionally.

  • Stayed March 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank clach2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa M, Owner at Rock Solid Backpackers, responded to this review, March 18, 2014
Kia ora Claudio
Thank you for taking the time to place your great comments. My team and I do appreciate knowing how our guests found our hospitality.

We wish you continued amazing experiences and safe travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thunder Bay, Canada
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed March 16, 2014

This was an okay hostel for the price. My only issues were that the four bedroom female dorm I stayed in only had two electrical outlets, and almost no hanging space (two hooks in the entire room). It also was quite noisy on the second floor as people are asked to leave the lounge at 10 pm, and they often go to the second floor kitchen to drink instead. Thin walls!

Free wifi was great and the location could not be any better!

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank misschandler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa M, Owner at Rock Solid Backpackers, responded to this review, March 18, 2014
Kia ora

Thank you for your comments. By the way all dorm rooms do have free lockable wardrobes for every guest which can hang at least 8 items and have at least 1 hook attached for towels and can also hold backpacks.

We also do have signs and make a point of asking our guests to keep noise down after 10pm, but unfortunately not all guests are considerate.

Again thank you for your feedback and we wish you continued safe travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed March 12, 2014

I can just highly recommend this great Hostel!it's central,clean and the service is simply awesome! It it one of the best or even the best Hostel in NZ! Free table tennis, pool,dvds and even a fridge in the luggage room!thanks a lot!

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Judith T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa M, Owner at Rock Solid Backpackers, responded to this review, March 15, 2014
Kia ora Judith

Thank you for taking the time to place the great comments - we do appreciate it!

We are also very happy you enjoyed your stay with us and everything we have to offer especially our helpful staff and added convenience of the fridge we have placed in our luggage storage room for guest's food, who have checked out but are waiting for buses etc and those who have arrived early and are waiting to check in time.

We wish you more awesome experiences as you travel around our wonderful country and safe journeys.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rock Solid Backpackers

Property: Rock Solid Backpackers
Address: 1140 Hinemoa Street | Downtown Rotorua, Rotorua 3010, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
Ranked #6 of 57 Specialty Lodging in Rotorua
Price Range (Based on Average Rates): $
Hotel Class:2 star — Rock Solid Backpackers 2*
Number of rooms: 19
Official Description (provided by the hotel):
BIG BOLD & BRIGHT! Kia ora - Welcome to Rock Solid Backpackers located in the heart of downtown Rotorua. Owned and operated by locals Barry & Vanessa Miller and their dedicated team, they really do care about their guest's comfort and enjoyment and love sharing their hostel and town with their international visitors. Based in a former office block, this large industrial-style building is no cosy cottage but a funky inner city chill out zone at reasonable rates. Guest lounge The large comfortable reception guest lounge is the hub of the hostel with FREE High Speed WiFi, FREE pool table, FREE Table Tennis and FREE XBox. FREE DVDs and FREE book exchange corner. They also have FREE luggage and bike storage room including a fridge to store your food while waiting to check in or depart. Also unique to Rock Solid is being able to view a 17m high rock climbing wall through floor-to-ceiling windows from this guest lounge. Or if you feel like having a go, guests can climb for just $12 which includes, shoes, harness, chalk and climbing until you drop(not literally!) Or if you prefer a bit of arty culture you can check out what's on in the Basement Arts Cinema downstairs too! Kitchen & Dining Room A large well equipped guest kitchen and dining room for guests to prepare and cook their meals and snacks. This hostel also actively recycles packaging. Guest Laundry Coin operated washing machines, driers and laundry powder dispensers are also available. Tours & Activities Rotorua is the ultimate north island adventure and cultural destination, offering a huge range of activities to suit every taste, budget and thrill factor which hosts are happy to arrange for their guests. Parking There is both limited free public street parking and charge meter parking available in front of the hostel. From 5pm-9am (daily) this parking is FREE. It is also free from Saturday 12:00 noon to Monday 9:00am. More information is available on request. ... more   less 
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