We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“4 Glorious Pools”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Utuhina Hot Springs Lodge
Ranked #47 of 58 Specialty Lodging in Rotorua
Queensland, Australia
Level 4 Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“4 Glorious Pools”
Reviewed October 30, 2012

Unit 5 had all that we needed. Keeping in mind that this is an old building, it wasn't flash but was comfortable and spacious and everything worked just fine. Our car park was right out the front of our lodge.

The 2 main pools were full and ready to use as soon as we got there so in we hopped. Meditating in these pools and allowing the healing properties of the geo thermal water to to just "be" in, helped my aching legs alot! Night time in the pools was beautiful as we float and look at the stars.

The 2 other smaller pools were being cleaned but were filled up the next day. Very private pools for 2 or 3 people - lovely.

Towels and toiletries were replenished daily with a smile :) The man at the fron desk was very helpful in confirming a Maori Village tour for me. A great stay ..... try the sauna too !

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kelly F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

64 reviews from our community

Traveler rating
    8
    20
    10
    9
    17
See reviews for
27
17
1
3
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Korean first
  • Any
English first
london
Level 4 Contributor
49 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed October 17, 2012

We stayed 2 nights there and booked for 4 people.
For the price. you can get so much more in other motels.
The first unit we stayed in, had a problem with the heater, it was like being in a sauna. The beds were uncomfortable, broken curtains, you couldn't close them properly. No wi-fi.
But the worst, the cleanliness was terrible.
The second night (because of the heater issue), we had been moved to another unit, I had hopes but it was as terrible. The unit was dirty, towels with stains and I found a dead insect in one bedroom.
The outdoor hot tubs are also in a terrible state, I didn't even dare using any of them.
The nicest moment was when we left. I cannot believe this place is still open, for people traveling from far, it is a shame to end up in this motel. It is a total waste of money.
Maybe it used to be good but when we visited they was nothing positive about it. At least, we have a good laugh when we think back about this place!

Stayed March 2012, traveled with family
Helpful?
4 Thank envie v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Rotorua hotels

Corlette NSW
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 13, 2012

This was a great Stay for us, yes the rooms are abit dated but they are tidy and we were informed by the owner he is planning on updating, the housekeeping staff were very helpful. Having the Hot pools was a huge bonus as anywhere else you have to pay to use them and they are included in your room price!! Cheap Accommodation would definately stay here again!!

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Travelbug041983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 7, 2012

Shame this place has been left to deteriorate so much. But it's clean and reasonably priced. Saved some money and was good having natural mineral pools though not the most beautiful pools they are not awful. The cooker was disappointingly grotty however so didn't use that. Would consider staying again if on a budget.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Kiritopa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
durham
Level 5 Contributor
81 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed November 23, 2011

We stayed there for one night. It is hard to find due to the tree covering the sign. It is right on the main street. But it is quiet and big enough for two. The plus is the hot spring spa. The owner is not very talktive. You have to ask questions to get what you want to know.

  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank li000044
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 18, 2011

We have stayed at these premises for several years now because of Raggamuffin. We have always had some sort of issue with this place but overlooked it because of the convenience of accommodation for a larger group and relaxed environment for teenagers. I can not overlook it anymore!!
The first year staying here I was quoted a price over the phone which I wrote down as this was going to have to be relayed to the other people in group... on checking out after two days, we were told it was going to be a different price (higher rate)!!! We did not argue too much about it as I had no email confirmation, only verbal.
The second year I ensured the price was correct on check in. Not too many issues that year
This time we are not even going to get to stay there as I have just been rung and told our booking is being cancelled for January next year (anniversay week end) as we are only staying for 2 nights (apparently there company policy is 3 days which was never told you us) and they have another booking for our rooms for 3 nights. Note we have stayed here for 2 nights in the past. I thought visa card details ensured your accommodation was secure. My booking was for 16 people!!
Do not stay here as the communication is very poor and prices are quite high for the facilities available to you. Very dated accommodation.. only bonus is the hotpools.

Stayed January 2011, traveled with friends
Helpful?
7 Thank Emily H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level 4 Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 11, 2011

I almost never write reviews of anywhere. But some of your reviews sound to me like they were written about another place and not the one I know. I come down to Rotorua frequently for business and I nearly always stay here. Yes, it is a very old place but I have always found it immaculately clean. Yes, the last owner was unpleasant at times but it is now owned by a young Korean couple who are polite, friendly and veyr obliging and the place is very cheap, especially given this is a tourist hotspot. The pools are amazing value and frankly, you pay for everything in this city, up to 30 dollars just to have one session in a hot pool. Here, they are included in your room price. If you want to stay at the Hilton, expect to pay the Hilton price but if you want somewhere with great pools and cheap this is it. Yes, it is on the main road and getting out can be a problem, but in this country we dont necessarily want instand road acess and compared with the service I had anywhere in the US, I cannot understand some of these reviews

Room Tip: The oldest rooms are the cheapest so if you dont mind a faded carpet ask for the small rooms
See more room tips
  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Chubdad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Rotorua hotels
0.2 mi away
Lake Rotorua Hotel
Lake Rotorua Hotel
#45 of 92 in Rotorua
248 reviews
0.4 mi away
Diana's Place Lake View Accommodation
0.2 mi away
Cosy Cottage Thermal Holiday Park Rotorua
Show Prices
Show Prices
Show Prices
0.1 mi away
Red Rock Thermal Motel
Red Rock Thermal Motel
#20 of 92 in Rotorua
283 reviews
1.2 mi away
Golden Glow Motel
Golden Glow Motel
#37 of 92 in Rotorua
132 reviews
0.1 mi away
Cleveland Thermal Motel
Cleveland Thermal Motel
#11 of 92 in Rotorua
579 reviews
Show Prices
Show Prices
Show Prices

Been to Utuhina Hot Springs Lodge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Utuhina Hot Springs Lodge

Property: Utuhina Hot Springs Lodge
Address: 99 Lake Road, Rotorua 3010, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Hotel Style:
Ranked #47 of 58 Specialty Lodging in Rotorua
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Utuhina Hot Springs Lodge 2.5*
Number of rooms: 15
Reservation Options:
TripAdvisor is proud to partner with Hotels.com and Hotwire so you can book your Utuhina Hot Springs Lodge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Utuhina Hot Springs Hotel Rotorua

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing