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“Location is good, but needs some work”

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Gateway International Motel
Ranked #83 of 92 Hotels in Rotorua
Melbourne, Australia
Level Contributor
4 reviews
“Location is good, but needs some work”
Reviewed January 30, 2014

We stayed at Gateway Int in Rotorua for 2 nights (5 people) and the apartment was a good size and clean enough, however it is old and worn and needs a bit of work. Many of the power points did not work, and with teenagers wanting to charge laptops and phones, and adults needing kettles, microwaves and hairdryers, it was a bit of a challenge!! The staff was friendly and helpful and the location was good, so not a really bad experience, just needs a little TLC to the building!

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank MrsMacAussie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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67 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Auckland, New Zealand
Level Contributor
78 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed January 30, 2014

We had a night here in January.
The management seems to be very new, and are trying hard to tidy up the place. The room had signs of recent maintenance.
Bed very comfortable and room spacious.
The only real complaint was the lack of Sky Sport 1....we'd checked ahead and were told that it was there but it wasn't. A bit of a disappointment for sports fans given that we'd planned to ride all day and watch a particular match in the evening. If the hotel is going to have limited stations available then Sky Sport 1 should be at the top of the list!
The hot mineral pool was great, although the first one we tried was way to hot to even get a finger into the water.

Anyway, for a single night's stay for the price, it was fine.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew_NZ120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed January 20, 2014 via mobile

Not too bad, good value for money. Can't securely close the Windows but everything else works. It was spacious and suited perfectly with what we need. Some added bonus of the mineral spa. Need more attention to it though

Stayed January 2014, traveled with friends
Helpful?
Thank Ronald S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selina Z, Owner at Gateway International Motel, responded to this review, January 21, 2014
Hi, thanks for stay with us and also give us this positive feedback! Looking forward to see you in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 16, 2014 via mobile

We stayed in Gateway Motel at the beginning of 2014.
It was clean, value for money, spring pools, free wireless available.

Stuff really friendly and we got a big welcome.

The best thing is that they offers us unique trip advises, lots of informations made up our trip.

Love our stay.

Stayed January 2014, traveled as a couple
Helpful?
Thank Robert2041
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selina Z, Owner at Gateway International Motel, responded to this review, February 2, 2014
Thank you so much for your time! Looking forward to see you next time!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kyrenia, Cyprus
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 10, 2014 via mobile

We have recently returned from visiting family in New Zealand. As a special treat by them they booked us all into The Gateway international Hotel for 2 nights. What a disappointment! Both our rooms were not only dirty but cupboards were falling apart and in urgent need of replacement, the hot tubs were outside ( not inside as shown on their flyer) and situated in a most unattractive back yard! The oven had seen better days and overall these rooms were a disgrace and a let down for the New Zealand tourist industry! Avoid at your peril!

Stayed December 2013
Helpful?
Thank Jacky F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selina Z, Owner at Gateway International Motel, responded to this review, January 21, 2014
Sorry for your feeling!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Rotorua hotels

Nadi
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 7, 2014

We stayed 5 nights in Gateway International Motel at 2nd floor. Free wifi (in the room), spa bath (my daughter loved it), comfortable beds (made up everyday), good kitchen facilities (small fridge, microwave, toaster, cooking hob, utensils, pots, glasses, plates and cups), big screen TV.
Close to mall, Town, Mcdonalds, Countdown and Pak n Safe Supermarket all just few minutes walked. You can catch route 2 baybus just across the street. We could hear a bit of street noise at night but still slept like a baby. Changes at some fittings will be shining up the bathroom and kitchen.
Selena and staff are great, helpful, warm and welcoming. Selena picked and drop us at I-sites. The rates are cheap and value of money, with all facilities I mention above, My family will surely come back in future, but upgrade to room with spa as its real value of our money!!

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank indoninfiji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selina Z, Owner at Gateway International Motel, responded to this review, January 9, 2014
Thank you so much for giving us this feedback! It is our pleasure to having you stay at our place.
Yes, we have a list of keep upgrade rooms. Hopefully, can finish this year!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 8, 2013

After spending 2 nights at Gateway Motel we wanted to extend our stay but had other commitments.
We enjoyed the free hot mineral pools and the in room spa was clean and powerful.
Location is handy to town and most major attractions also a great takeaway shop opposite the motel.
Overall good value for the price and service was always friendly and helpful when needed.
We would definitely stay at Gateway Motel again.

Stayed November 2013, traveled with family
Helpful?
1 Thank Wayne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selina Z, Owner at Gateway International Motel, responded to this review, January 9, 2014
Thanks for your time to give us this good common! Looking forward to see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Gateway International Motel

Property: Gateway International Motel
Address: 263 Fenton Street | Glenholme, Rotorua 3010, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #83 of 92 Hotels in Rotorua
Price Range (Based on Average Rates): $
Hotel Class:3 star — Gateway International Motel 3*
Number of rooms: 15
Official Description (provided by the hotel):
Welcome to Gateway International Motel. Now UNDER NEW MANAGEMENTOffering clean, comfortable and affordable studio and family units. Our concrete built motel is three levels north-facing. Elevator reaches to the top floor. Radiator heater and hot water thermally heated for all rooms. All studio units come with a spa bath or hot tub. The Motel has two private mineral pools for customer and a trampoline for children to play.Gateway International Motel located only 1minute drive from Rotorua city centre. 15 minutes’ drive from the Rotorua Airport; 3 minutes’ drive from the Lake side, 5 minutes’ drive from Redwood forest, Te Puia Maori village and golf club. Top one Fish ‘n’ chip takeaway shop in New Zealand directly opposite the motel.Gateway International Motel offers 15 self-contained accommodation units with at least one LCD TV for ALL units, offering kitchen facilities and full kitchen for some units. A refrigerator, microwave and cutlery are standard in all rooms. Each room is serviced daily. Owner on-site and on-call 24/7Laundry facilities, BBQ facilities, wireless internet and children’s cot are free of charge. Guest have free pick up from Rotorua Airport. Free off-road parking. Lockable garage for bikes, motorbikes etc. Ironing facilities, DVD player and newspaper are available from reception. Units 1 – 5 (Ground floor) Units 6 – 10 (First floor) Units 11 – 16 (Top floor) ... more   less 
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