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“Tent sites”

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Rotorua Thermal Holiday Park
Ranked #38 of 55 Specialty Lodging in Rotorua
Auckland Region, New Zealand
1 review
“Tent sites”
4 of 5 bubbles Reviewed January 12, 2014

We as a family love this location for camping and come every year. As a group we would have paid about $5000 between us for our camp sites and cabins , but were very disappointed with the tent sites as they are very uneven. Because of this when it rained most of our tents had pooling under them where the ground dipped causing the tents to get wet inside, so once the sun came out we would need to spent the days drying things out.
We only hope that some time would be taken to level the ground out as it looks like it has not been done in a few years.
The staff were great, it was nice seeing the lady manager out each day doing activities with the children from the camp. Its great having the café open again.

  • Stayed December 2013, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank lorraine f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rotorua T, Front Office Manager at Rotorua Thermal Holiday Park, responded to this review, April 18, 2016
Thank you for your response and we appreciate the feedback - our Holiday Park is now under new management and we are about to undergo massive park upgrades of our facilities.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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264 reviews from our community

Traveler rating
    43
    88
    70
    35
    28
See reviews for
110
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11
3
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed January 11, 2014

Friendly holiday park in lovely location. Stayed in a nice log cabin for 2 nights. Simple accomodation, clean and nice surroundings close to Mountainbike park and Te Puia mud pools. Perfect for families with children.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vronkis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rotorua T, Front Office Manager at Rotorua Thermal Holiday Park, responded to this review, April 18, 2016
Thank you for your response and we appreciate the positive feedback - our Holiday Park is under new management and our facilities are about to undergo a massive upgrade.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Upper Hutt, New Zealand
1 review
5 of 5 bubbles Reviewed January 11, 2014

Stayed in the self contained unit, had everything we needed and was an enjoyable stay, minus the very early wake up call from the rooster!! Staff were fantastic and very helpful. Would happily go back and stay. Great location and very easy to find.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tania S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rotorua T, Front Office Manager at Rotorua Thermal Holiday Park, responded to this review, April 18, 2016
Thank you for your response and we appreciate the wonderful feedback. Our Holiday Park is under new management and our park facilities are about to undergo a massive upgrade so there are exciting times ahead.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Plymouth, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed January 10, 2014

We had booked a kitchen cabin. I was surprised and dissapointed to find a grotty cabin without a fridge. The beds were extremely uncomfortable, not at all suitable for adults. The top bunk was very difficult for my 9 year old to access safely. There was mould on the wall were the mattress butted up to it, which I feel is a health hazard. In the morning when stripping the beds I found old cooked noodles under one of the mattresses. I am glad we only booked in for two nights. The toilet and shower block was very unclean with a lot of grim built up. One standard fridge/freezer unit was supplied in the camp kitchen which was not suitable for the amount of guest staying in the park. Whilst we were staying for most of the time only one side of the mineral pools were open, and we were unable to see the bottom of the swimming pool as the water was so murky. I would not reccomend this holiday park.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paula S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rotorua T, Front Office Manager at Rotorua Thermal Holiday Park, responded to this review, April 18, 2016
Thank you for your response and we appreciate the feedback. Our Holiday Park is under new management and our facilities are about to undergo a massive upgrade so there are exciting times ahead.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Rotorua hotels

Canberra, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed January 9, 2014

The staff and facilities at this holiday park were fantastic, however we were let down by a cabin in desperate need of some repairs and unfortunately due to high demand we were unable to relocated. The park is in a good location and is well equipped

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rotorua T, Front Office Manager at Rotorua Thermal Holiday Park, responded to this review, April 18, 2016
Thank you for your response and we appreciate the feedback. Our Holiday Park is under new management and our park facilities are about to undergo a massive upgrade so there are exciting times ahead.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed January 8, 2014

Stayed overnight in a pretty basic cabin. I don't have any complaints it was cheap clean and comfortable. Beautiful grounds and nice and quiet. Thermal pools could do with a tidy up and updating but value for money is great.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Renlyn79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rotorua T, Front Office Manager at Rotorua Thermal Holiday Park, responded to this review, April 18, 2016
Thank you for your response and we appreciate the feedback. Our Holiday Park is under new management and our facilities are about to undergo a massive upgrade so there are exciting times ahead.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Napier, New Zealand
Level Contributor
6 reviews
3 of 5 bubbles Reviewed January 8, 2014

Well priced, clean and comfortable. Cabins a good size.
Mineral pools were great, main pool a little murky and discoloured!
Double beds in cabins VERY small for a couple and uncomfortable but having sheets supplied was good, pillows comfortable. Confirmation said linen provided but there were no towels and we were not advised to bring any so this was annoying.
Reception staff exceptionally friendly and helpful.
Was good to have a cafe onsite, shame they can't make a decent coffee though!

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rotorua T, Front Office Manager at Rotorua Thermal Holiday Park, responded to this review, April 18, 2016
Thank you for your response and we appreciate the feedback - our Holiday Park is under new management and our facilities are about to undergo a massive upgrade so there are exciting times ahead.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rotorua Thermal Holiday Park

Property: Rotorua Thermal Holiday Park
Address: 463 Old Taupo Road, Rotorua 3015, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #38 of 55 Specialty Lodging in Rotorua
Price Range (Based on Average Rates): $
Hotel Class:4 star — Rotorua Thermal Holiday Park 4*
Number of rooms: 46
Official Description (provided by the hotel):
A visit to Rotorua is not complete without soaking in the thermal hot pool at Rotorua's renowned Thermal Holiday Park - Free thermal hot pools, swimming pool, Kids mountain bike track and park-like grounds are some of the features we offer. Rotorua Thermal Holiday Park is a Qualmark 4-star Holiday Park and is located in the heart of Rotorua's scenic attractions, walk to geysers and the closest holiday park to the world class mountain biking tracks in Whakarewarewa Forest. Rotorua Thermal Holiday Park has a wide range of choices, including: Unpowered & powered tent sites, modern motel units, standard log cabins, en-suite log cabins with kitchenette, kitchen Cabins, tourist flats for guest 4-10, standard family cabins and spacious motorhome sites. Park amenities include: Bike storage, bike cleaning station, swimming pool, free hot mineral pools, tennis/netball courts, cricket pitch, rugby field, games and TV rooms, camp store, barbecues, children's mountain bike track and play area, laundry and linen hire, communal dining area/lounge area, showers/toilet's, dump station, tour desk at reception and wireless internet (fee). ... more   less 
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Also Known As:
Rotorua Thermal Holiday Park Hotel Rotorua

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