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“Mistake in room reservations” 2 of 5 bubbles
Review of Fairy Springs Motel

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Fairy Springs Motel
Ranked #52 of 93 Hotels in Rotorua
Certificate of Excellence
Sydney, Australia
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Mistake in room reservations”
2 of 5 bubbles Reviewed January 25, 2012

We had booked a room for 4 adults & 1 child but on arrival, we were given only a room that accomodated 4 people. On complaining, the new property owners gave us an adjoining room but it was very smelly and had a lot of cobwebs. Wont be going back!

  • Stayed January 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank S G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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85 reviews from our community

Traveler rating
    36
    36
    9
    2
    2
See reviews for
44
22
3
4
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Auckland Region, New Zealand
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed December 31, 2011

Booked on line and confirmed to be advised by owner that no rooms were available. Subsequent discussions revealed that new owner had taken over 3 weeks previous and had not been provided with a proper handover.
Well worth a try as the owner is very hospitable and has plans for the property which is in need of some care.
May be you should call first but problems are being sorted quickly.

  • Stayed December 2011
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, Auckland, New Zealand
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed December 17, 2011

Nice, clean and most of all affordable accommodation. They have a special 3 night stay @ $65 a night. Free wifi. Friendly hosts. The only cons are that the heater in the lounge is on timer and it doesn't seem to heat up very well. Bring your own soap & shampoo.

Room Tip: I would give a tip if we had stayed in all the rooms but we didn't. This is a stupid comment bo...
See more room tips
  • Stayed September 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Chipstah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed October 7, 2011

I stayed here in august for 4 nights with my husband and 2 children aged 5 and 8. The owner was very welcoming and nothing was too much trouble. the children loved the playground and enjoyed the spa and the room we had was very spacious and well equipped. Being close to the skyline we went there during the day then returned for dinner in the evening which was fabulous. I would also recommend the mitai evening and a visit to see the kiwi's at rainbows springs which is all very close by. A great weekend break - thank you

  • Stayed August 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lady_traveller38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
59 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed September 15, 2011

Very friendly hosts offering good priced accomodation. Rooms were spacious and very clean. Away from the city centre and associated sulphur smells. Handy for the sky ride and wildlife park.

  • Stayed July 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank philbye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stourbridge, United Kingdom
Level Contributor
142 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 bubbles Reviewed June 13, 2011

Very similalr in our views to other reviewers in that Fairy Springs is excellent value accommodation if you are staying in Rotorua.

The rooms are nice, spacious and well equipped. Kids play area outside was brilliant for our two under 5's and nothing was too much trouble for Kevin the owner.

Enjoyed our stay and would recommend to others

  • Stayed June 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank RPAPKPMP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whangarei, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 31, 2011

We stayed here as part of our holiday and have really enjoyed the space that the one bedroom option (plus bedding in the lounge) has provided. The hosts provide excellent service and respect your privacy while continuing to service the rooms thoroughly. We were lucky the time we stayed was fairly quiet but the service was still high. The spa onsite was maintained and always kept warm for an enjoyable relaxing swim prior to settling the kids for the night. I notice the hosts work hard, are pleasant and take a genuine interest in their guests' stay. I was impressed when comparing this motel to another we stayed at recently and knew we had chosen well within 5 minutes of arriving and encountering their welcome. Our two girls have had a wonderful time playing at the playground on site. I plan to be back early next year and would recommend this place for any family looking for good value accommodation and close to the city,

  • Stayed May 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank aranch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairy Springs Motel

Property: Fairy Springs Motel
Address: 156 Fairy Springs Road | (State Highway 5), Rotorua 3015, New Zealand
Phone Number:
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Spa Airport Transportation
Hotel Style:
Ranked #52 of 93 Hotels in Rotorua
Price Range (Based on Average Rates): $
Hotel Class:3 star — Fairy Springs Motel 3*
Number of rooms: 8
Official Description (provided by the hotel):
8 Ground floor apartments in 2 typically kiwi timber buildings. All apartments are self contained with a full kitchen, bathroom & separate toilet. Very Spacious, Comfortable and Clean rooms in quiet peaceful surroundings. Good value & excellent location next to many of Rotorua's famous tourist attractions ... more   less 
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