The room decor was absolutely lovely as were the facilities in the room. However there was no AC or a fan and the heat was oppressive (around 34c in the room). First thing we did was hop down to the Warehouse and purchase an oscilating fan! Noticed however they have a huge radiator on the wall for winter warmth.
The pool was not heated, and very cold in contrast to the air temperature. The spa pools: one was locked and the other so full of hair, skin, oils it looked like a real health hazard. I reported this to the staff to be told "but if we clean it it will take a day to heat up and be used again". I remarked that it surely cant be used the way it is.....They said they would have 'housekeeping' look at this. I noticed the other spa pool wasunlocked the next day but we didnt venture near them.
They had wierd hours for pool use (at peak season in high temperatures), like closed from 5 pm during the weekend but if you had rooms downstairs you could use it. We decided to use the Blue Baths, warm to 32c with lovely mineral pools offside.
Overall, we paid $119 per night but noticed many specials down the road for top class hotels at much less rate per night.
Staff very nice and friendly.
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- Also Known As:
- Quest Rotorua Hotel Rotorua