I read the reviews on tripadvisor and thought I'd give this place a try. My oh my, what an absolute waste of gastric space, time and money!
Service - One of the worse experience ever. We were served by a young man who seemed more interested in getting to know the two young ladies seated close to us than doing his job. Our mains took 40mins to arrive and that is AFTER I had to physically walk up and get hold of a different waitress as we were absolutely ignored by our own waiter (who was busy serving his hormones instead). There was no apology for the mains taking so long. In fact, the waiter was totally oblivious. If you think things can't get any worse, no cutlery came with the lamb shank!
We finished our meal and was unable to get anyone to bring us the bill. We walked up to the cashier and stood there for 10 mins waiting for someone to serve us. To make things worse, after punching in my credit card pin number, the person just walked away without acknowledging that it has gone through or a simple thank you! That was just plain rude in my point of view!
Food - Oysters were very fresh, fat and juicy. Seafood chowder was good. Steak and lamb shank were mediocre.
Price - My steak cost $33 and to put it bluntly, it was more like a $15 steak. 1/2 dozen oysters cost 16.00 and may I add they were good.
Atmosphere - Very noisy due to abundance of glass windows. The aquarium was special but not even a glass floor with views of the corals could save this restaurant really.
All in all, a very very bad experience. We will never return. In fact, we were so infuriated that we considered discouraging a couple who were looking at the menu in front of the restaurant from stepping into this horrid place. If making money is their main priority, they should consider changing to self service. At least customers will know what to expect when they walk through the door.
I had a chat with one of my friends who happened to be at Paihia and the motel owner specifically told him NOT to dine at 35degree south. That just show you what sort of reputation this restaurant has amongst the locals.
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