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Sea Spray Suites - Heritage Boutique Collection
Ranked #4 of 43 Hotels in Paihia
Certificate of Excellence
Caloundra, Australia
Level Contributor
125 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Comfortable”
4 of 5 stars Reviewed April 14, 2013

Seaspray Suites is a little way out of the main part of Paihia, but an easy walk of perhaps 10 minutes. The suite was very comfortable and everything seemed quite new. We were happy that we chose Seaspray Suites.

The only problem we encountered during our stay is that parking is very tight.

A few weeks after leaving we discovered that we had been overcharged. While the management apologised and quickly refunded the excess, it should not have happened.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank ron d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucy S, Front Office Manager at Sea Spray Suites - Heritage Boutique Collection, responded to this review, August 22, 2013
Dear Rozinho,

Thank you for your feedback. We appreciate your taking the time to comment on your stay with us, and we apologize again for the mistake on our part. We are happy that this was resolved quickly, and we have since taken further action to ensure this does not happen again.

Kindest regards,
Lucy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

476 reviews from our community

Traveler rating
    242
    175
    36
    19
    4
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (156)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Ipswich, Australia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 10, 2013

very clean and tidy place everything in the room you need when travelling .bed was very comfy . staff very polite not to far away from shops and attractions would stay there again we took our friends from the usa they enjoyed the stay as well

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank albert h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucy S, Front Office Manager at Sea Spray Suites - Heritage Boutique Collection, responded to this review, August 22, 2013
Dear Albert H,

Thank you for your feedback.
We are happy to hear that you found our suites clean and comfortable, and we hope to welcome you back next time your are in New Zealand.

Kindest regards,
Lucy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prague, Czech Republic
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed April 8, 2013

I booked the Sea Spray room 303, top floor, 2 bed apartment at the front of the building overlooking the sea. A bit of traffic noise, but not too bad at night and we kept the windows open.

The pictures on the website were true to life. The apartment was very well kitted out, clean and spacious. My only mark down, was the quality of the beds could be better, but I found this quite typical in NZ accommodation.

The staff were lovely, smiley and helpful.

I was very specific about what I wanted and got it, but many of the rooms are not so well located: overlook the car park or nothing too interesting. I remember seeing a review before booking to that effect, hence why I was very specific about the room I wanted.

We used the hot tub, which although located in a dark corner at the back of the building, was clean and lovely in the dark!

It is right next to the fuel station, which is kind of off putting when you arrive. No elevators so not suitable for everyone.

Room Tip: Upper floors and request the front of the building if a view is important to you. 303 was great.
See more room tips
  • Stayed April 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Hell2Please
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucy S, Front Office Manager at Sea Spray Suites - Heritage Boutique Collection, responded to this review, August 22, 2013
Dear Hell2Please,

Thank you for taking the time to let us know what stood out during your stay with us.
We are very happy to hear that you found our website true to life and that your stay lived up to your expectations.
We hope to welcome you back!

Kindest regards,
Lucy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tauranga, New Zealand
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 23, 2013

The motel was on the beach front, not the rocks further down the beach front in the more popular area. Seven minutes casual walk to the buzzy part of town. Room was very comfortable with all amenities, heaps of room for two. Air con which was a blessing on those real hot sticky nights, water pressure on the shower was like having a massage. A small café and store next door for all those basics. Only downside was pay wifi, the signal was so weak it was impossible to make a connection. Do not dismiss.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Ken L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucy S, Front Office Manager at Sea Spray Suites - Heritage Boutique Collection, responded to this review, August 22, 2013
Dear Ken L,

Thank you for your feedback on our property. We are very happy that you found your suite spacious and well located.
We hope to see you again next time you are in Northland!

Kindest regards,
Lucy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
alexandria, Virginia
Level Contributor
254 reviews
182 hotel reviews
common_n_hotel_reviews_1bd8 193 helpful votes
3 of 5 stars Reviewed March 20, 2013

We had a "deluxe apartment" for one night. It looked out to the ocean across the street. The room (#215) was very large with a full kitchen, sofa and tables, balcony with chairs and table, a strange bedroom arrangement with sliding walls to enclose the space from the living area. We were running late but arrived shortly after 6:00 PM. We think the clerk was planning to close the registration desk around 7:00 (not sure about this, but it was definitely closed by the time we got back from dinner.) The room included "continental breakfast" based on the travel agent's arrangement, but there is no breakfast room in the motel. The clerk prepared a basket for us with cereal, milk, bread for toast, juice, and canned fruit; she gave us the basket and we prepared breakfast ourselves using the equipment in the kitchen. The suite could easily be comfortable for several days' visit in the Paihia area. There is a laundry on site for $3 NZD per wash and dry. Parking is tight, but we were also able to leave the car there the next day while we went on the Cream Trip. We walked from the property to the center of Paihia, saving ourselves the trouble of finding parking there.
The hotel seemed full, based on evidence in the parking lot, but it was quiet.
We found the property hard to locate since it is adjacent to several other motels/hotels along the same road and it has a narrow footprint. Most of the rooms do not face the ocean but face the parking along the side of the building.

Room Tip: If you want to see the ocean from your room, make sure you ask for it. Most of the rooms do NOT hav...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank erntravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
73 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed March 15, 2013

We stayed 3 nights in a 2 bedroom suite facing the water and our suite had everything we needed except free wifi, which seems to be a bit of a rarity in NZ. The ocean view suites are very attractive and well furnished with plenty of comfortable seating and good lighting. They have a lovely balcony with a table and chairs and a great kitchenette with all mod cons including a dishwasher, a washing machine and dryer. Staff are helpful and the location is good, just an easy 5 minute walk into town or to the Russell ferry.

Room Tip: Ask for a 2nd or 3rd floor room at the front, they have the view and are quietest.
See more room tips
  • Stayed March 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Possumpie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
Level Contributor
52 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed March 15, 2013

This motel is ideally situated on the beach front a short walk to the town and local shops. A well stocked unit, good kitchen and facilities. Very warm when we visited in February and air con was not that powerful and only in the lounge so it took all night for any cool air to reach the bedroom. Good marks all round otherwise, an ideal place for a couple of nights while touring.

Room Tip: Upper level rooms are better as ground floor has parking spaces right outside your window.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank NS_Sevenoaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shirley M, Manager at Sea Spray Suites - Heritage Boutique Collection, responded to this review, March 16, 2013
Hello, Thank you for taking the time to send us your feedback and pleased to hear you found our property ideal for your needs. It is our aim to ensure our guests have a memorable stay in the Bay of Islands and your feedback is important to us. I hope you had a good trip home and will return to the Paihia in the future. Regards Shirley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sea Spray Suites - Heritage Boutique Collection

Property: Sea Spray Suites - Heritage Boutique Collection
Address: 138 Marsden Road | Bay of Islands, Paihia 0200, New Zealand
Location: New Zealand > North Island > Northland Region > Bay of Islands > Paihia
Amenities:
Beach Free Parking Kitchenette Suites
Hotel Style:
#1 Business Hotel in Paihia
#3 On the Beach Hotel in Paihia
#3 Luxury Hotel in Paihia
#8 Family Hotel in Paihia
#10 Romantic Hotel in Paihia
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sea Spray Suites - Heritage Boutique Collection 4*
Number of rooms: 30
Official Description (provided by the hotel):
Welcome to Sea Spray Suites Heritage Boutique Collection, Bay of Islands Perfectly located to enjoy the famous Te Ti Beach mid-way between Paihia's charming township and historic Waitangi. Sea Spray Suites, Paihia - Heritage Boutique Collection, Bay of Islands ... You're somewhere special when you relax in our self-contained suites. Choose between sun drenched sea view balconies or private courtyards while enjoying the luxury of Heritage. All suites have full kitchens with all the comforts of home. Conveniently located mid-way between Paihia town centre and historic Waitangi Treaty Grounds overlooking Te Ti Bay. ... more   less 
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Also Known As:
Sea Spray Hotel Paihia
Sea Spray Suites - Heritage Boutique Collection Paihia, Bay Of Islands

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