Having travelled all over NZ and stayed in all kinds of accommodation where we received warmth and hospitality, it was a bit of a shock to arrive after a long road journey at The Waterfront Suites in Paihia. Two women sat at reception, offered no warm greeting and basically just told us to get on with finding our accomodation there ourselves. No-one showed us how anything worked and it was really just a very pricey motel at NZ$305 per night. Not really good old New Zealand hospitality. They belong to the upmarket Heritage Group who should know how badly managed this accomodation is.
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- Also Known As:
- The Waterfront Hotel Paihia
- The Waterfront Suites - Heritage Boutique Collection Paihia, Bay Of Islands