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“Would stay here for a fortnight”

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The Waterfront Suites - Heritage Collection
Ranked #11 of 43 Hotels in Paihia
Certificate of Excellence
Campbelltown, Australia
Level Contributor
158 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Would stay here for a fortnight”
Reviewed November 5, 2013

Stayed here for just one night prior to our Overnight Cruise into the Bay of Islands which departed from just up the road. The apartment was wonderfully appointed with a lovely kitchen and plenty of room to move around. There was a small pool in the courtyard and BBQ's available outside as well. The place was lovely and would happily have an extended stay here. The staff were courteous and very helpful. The whole complex was very clean and has a large underground carpark. My only gripe was that just outside our room there was a palm tree with a spotlight on it for some reason which I thought would turn off later that night, but stayed on until sunrise, and it shone right into our apartment. We tried to slide the large sliding door (great idea by the way) to cut off our room from the light, but we were just too tired to move all our bags, so just put up with it. But don't let that put you off. This is really a 5 star place!

  • Stayed October 2013, traveled as a couple
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Helpful?
Thank Dennis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
waterfront98, Manager at The Waterfront Suites - Heritage Collection, responded to this review, March 3, 2014
Dear Dennis,

Thank you for your feedback, it is a pleasure to know you have enjoyed your stay with us and look forward to welcome you back if you return to the Bay of Islands.

Kind regards,

Manager & The Waterfront Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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423 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Mumbai (Bombay), India
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed October 19, 2013

One of the most beautiful properties. The balcony faces the bay of islands. Very peaceful and serenic. We were 5 of us, 2 couples and 1 adult. They had provided us with an roll over bed, which was very comfortable too. The apartment was well provided with a microwave, fridge, electric gas, coffee maker, washing machine and a dryer. Well spaced out. The waitangi grounds and the wharf are walking distance from the property. The restaurants are just a 2 min walk from the property. All in all it was one of the most pleasant stays in New Zealand.

  • Stayed September 2013, traveled with family
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Helpful?
Thank Sneh2683
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
waterfront98, Manager at The Waterfront Suites - Heritage Collection, responded to this review, March 3, 2014
Dear Sneh2683,

Thank you for your feedback. We are pleased to know you have enjoyed your stay with us and look forward to welcome you back if you ever visit the Bay of Islands again.

Kind regards,

Manager & The Waterfront Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
British Columbia, Canada
Level Contributor
163 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed October 14, 2013

The Waterfront Suites is an ideal, quiet, centrally located Hotel in the centre of Paihia, across the street from the beach. We were thrilled with the accommodation,(beautiful kitchen, which we used), when we were shown room 105, an impeccably clean, modern, tastefully furnished suite and we knew immediately that this would be the perfect place to spend our last five days in the Bay of Islands. It felt like a 'home away from home', with all the conveniences one could ever want, including underground parking. There was a very classy and elegant feel to the whole complex. The courteous staff at the Front Desk were extremely helpful. We loved their recommendation for dinner nearby at 'Only Seafood'. Not only were we treated to extremely fresh fish, Hapuku, we were also wowed by their out of this world sticky toffee pudding for dessert. We were able to relax on the chairs outside our door on the patio, (next to the lap pool) and soak up the ambience all around. In fact, we met our delightful Australian neighbours there and struck up a great conversation, which has blossomed into an E-mail correspondence. In short, we were delighted by the wonderful accommodation at The Waterfront Suites, Paihia.

Room Tip: We loved room 105, in the back corner, but I imagine all the rooms are excellent.
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  • Stayed January 2013, traveled as a couple
    • Value
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Helpful?
Thank M-Evan-Chen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
waterfront98, Manager at The Waterfront Suites - Heritage Collection, responded to this review, March 3, 2014
Dear Mirilarry,

Thank you very much for your feedback. We are pleased to know you have enjoyed your stay with us and look forward to welcome you back if you ever return to the Bay of Island.


Kind regards,

Manager & The Waterfront Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whangarei, New Zealand
Level Contributor
101 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed October 11, 2013

Rented two bedroomed eco apartment for one night, booking service was excellent, reception very polite and helpful. The apartment was beautiful, main room en-suite other room king room with bathroom next door, beds were very comfortable and luxurious, living room, fully equipped kitchen and balcony with table and chairs,. Sea views, lap pool, secure entry for car park and apartments, very clean and well maintained, sincerely recommend this for short or long stay. whole place was immaculate. what's the almost, well there were two couples and the tea and coffee supplies were 4 packs of each, just a silly thing but almost spoiled the perfect. right on the front in town.

Room Tip: if you have asthma or allergies ask for the low allergy room, it makes a difference.
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  • Stayed September 2013, traveled with friends
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Helpful?
Thank bobbyjosing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
waterfront98, Manager at The Waterfront Suites - Heritage Collection, responded to this review, March 3, 2014
Dear Bobbyjosin,

Thank you for taking time to provide us with your feedback. It is very important to us as we endeavor to ensure you have a memorable stay with us. It is great to know you have enjoyed your stay with us and look forward to welcome you back if you ever return to the Bay of Islands.

Kind regards,

Manager & The Waterfront Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blackburn, Victoria, Australia
Level Contributor
66 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed October 11, 2013

I came here solo and as was on a bus wanted something nice and close to everything. The suite was well appointed, quite, modern - and I was made feel very welcome with a welcome card and local chocolates. Great location - close to everything but quite.

  • Stayed October 2013, traveled solo
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Helpful?
2 Thank Jane G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
waterfront98, Manager at The Waterfront Suites - Heritage Collection, responded to this review, February 10, 2014
Dear Jane,

Thank you for your kind feedback. We are pleased to know you enjoyed your saty and look forward to welcome you back shall you return to the Bay of Island for another deserved break!

Kind regards,

Manager & The Waterfront Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Zealand
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 8, 2013

We stayed in one of the ground floor two bedroom apartments and weren't disappointed. The rooms are very modern and spacious and the kitchen had everything required if you were planning to self cater. The kids had great fun in the lap pool and the close proximity to local restaurants and cafes made things nice and easy. We'd definitely stay again.

  • Stayed October 2013, traveled with family
    • Value
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Helpful?
Thank Tantooine_tour_guide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
waterfront98, Manager at The Waterfront Suites - Heritage Collection, responded to this review, October 10, 2013
Dear Tantooine_tour_guide,

Thank you for your feedback. We are pleased to know you enjoyed your stay with us and that the children were able to enjoy the pool.
We look forward to welcome you back shall you ever return to the Bay of Islands.

Kind regards,

Manager & The Waterfront Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scotland UK
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 8, 2013

Reviewed this on Tripadvisor, and wasn't disappointed, if you're looking for accommodation in Paihia, then don't hesitate to book in here. First class accommodation, great value for money, everything you need is here, it's brilliant and I would definitely return if I come back to Paihia again.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank C B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
waterfront98, Manager at The Waterfront Suites - Heritage Collection, responded to this review, October 10, 2013
Dear C B

Thank you for your feedback. We are very pleased to know you enjoyed your stay with us and look forward to welcome you back shall you ever return to the Bay of Island.

Kind regards,

Manager & The Waterfront Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Waterfront Suites - Heritage Collection

Property: The Waterfront Suites - Heritage Collection
Address: 100 Marsden Road, Paihia 0200, New Zealand
Location: New Zealand > North Island > Northland Region > Bay of Islands > Paihia
Amenities:
Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Paihia
#7 Family Hotel in Paihia
#13 Romantic Hotel in Paihia
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Waterfront Suites - Heritage Collection 5*
Number of rooms: 25
Reservation Options:
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Also Known As:
The Waterfront Hotel Paihia
The Waterfront Suites - Heritage Collection Paihia, Bay Of Islands

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